Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Basin Pocket mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

See all
star star star star star_border

"Very happy with car service, will be going back for future services."

Anthony, Hyundai i30

Llewellyn Motors

BOOVAL
star star star star star_half

LATEST REVIEW

See all
star star star star star

"The service was excellent and the staff friendly and helpful."

Howard, HOLDEN CRUZE

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great job and great communication at a fair price. Will definitely user midas ag...

Great job and great communication at a fair price. Will definitely user midas again.

Read more

Paul, Holden Commodore

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

See all
star star star star star

The staff were friendly and informative he explain all the details of the repair...

The staff were friendly and informative he explain all the details of the repair I'm very happy with the service and the repairs, I would recommend BB garage

Read more

June, Hyundai Tucson

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

See all
star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

Read more

Louise, Volkswagen Golf VI

Recently requested quotes for Basin Pocket mechanics

Average quote price in Ipswich

$469.56

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$1,052.98

Mazda 3

TASKS QUOTED

Basic Service

$220.00

Holden Colorado

TASKS QUOTED

Logbook Service - 90000 kms / 54 months

$725.65

Holden Colorado

TASKS QUOTED

Basic Service

$301.41

Nissan Micra

TASKS QUOTED

Logbook Service - 110000 kms / 66 months

$293.65

Ford Falcon

TASKS QUOTED

Logbook Service - 165000 kms / 132 months

$415.05

Nissan Pathfinder

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$1,064.33

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Ipswich

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

See all
star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

Read more

Kaine, Dodge Caliber

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

See all
star star star star star

good price, great service, steve very friendly, helpful and easy to talk to. wou...

good price, great service, steve very friendly, helpful and easy to talk to. would recommend to anyone.

Read more

John, Mitsubishi Lancer

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Easy to deal with"

Jemima, Hyundai Getz

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

See all
star star star star star

We recently moved to Jindalee and were looking for a new place to take our car. ...

We recently moved to Jindalee and were looking for a new place to take our car. The staff at KPR Automotive were very friendly and they were able to complete my service while I waited. The car is purring again. We have found our new mechanic!

Read more

Glenn, Hyundai i30

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

See all
star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

Read more

Chris, Subaru Forester

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

See all
star star star star star

Very happy with my service they even screwed back in my number plate and wing li...

Very happy with my service they even screwed back in my number plate and wing light and cleaned the greasy hand marks off my car! Also got a good quote for more work to be done to my car! Will defiantly be going back! :)

Read more

Kirsty, Holden Commodore

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

LATEST REVIEW

See all
star star star star star

Lovely, very welcoming staff. The inside of their service centre is covered in v...

Lovely, very welcoming staff. The inside of their service centre is covered in vehicle parts which really helps us understand what needs to be done the next time.

Read more

Stephanie, Nissan Dualis/Dualis+2

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

LATEST REVIEW

See all
star star star star star

Much cheaper than other mechanics and high quality work. Will definitely book my...

Much cheaper than other mechanics and high quality work. Will definitely book my next car service through fixedpricecarservice.com.au and at Midas Indooroopilly.

Read more

Fabio, Peugeot 308

Professional Mechanic Pty Ltd

ROCKLEA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Friendly and prompt service. Small business but they've always finished my servi...

Friendly and prompt service. Small business but they've always finished my service way earlier than expected and the free vacuum of the car and now free roadside assist service is a nice touch

Read more

Tom, Kia Rio

JR Auto Service

ROCKLEA
star star star star star

LATEST REVIEW

See all
star star star star star

"Great blokes, fast and easy service. Will definitely go back"

Andrew, Toyota Hilux

Highway Automatics Moorooka

MOOROOKA
star star star star star

LATEST REVIEW

See all
star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

Read more

Ryan, HONDA ACCORD

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

LATEST REVIEW

See all
star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

AMW Auto Experts

MOOROOKA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Fantastic service! My car sounds like new again. Will definitely be coming back ...

Fantastic service! My car sounds like new again. Will definitely be coming back again. :)

Read more

Clare, Toyota Yaris

Moorooka Automotive

MOOROOKA
star star star star star_half

LATEST REVIEW

See all
star star star star star

They were excellent. Kept me informed. Picked my car up and dropped it back. Did...

They were excellent. Kept me informed. Picked my car up and dropped it back. Did an excellent job on my car. Never been as good to drive as it is now and all at a very competitive rate. Excellent service cant recommend them highly enough. If you want honest integrity and affordable prices these are the people to see

Read more

Gary, BMW 3 Series

A1Roadworthys and Mechanical Coopers Plains

COOPERS PLAINS
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despi...

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despite some unforeseen problems and honoured the quote.

Read more

Tobias, Toyota Landcruiser Prado

Salisbury Auto Care

SALISBURY
star star star star star

LATEST REVIEW

See all
star star star star star

Staff are very friendly and knowledgeable. Did a great job on the car using qual...

Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department.

Read more

Ash, ISUZU D-MAX

YJ Motors

COOPERS PLAINS
star star star star star_half

LATEST REVIEW

See all
star star star star star

"These guys are very professional"

John, Holden Combo

Wilco Motors

SALISBURY
star star star star star

LATEST REVIEW

See all
star star star star star

"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

AutoWorks

SALISBURY
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service, helpful advice, cant complain at all. I will go back again 😊"

Katie, Holden Viva

Southern District Auto Centre

HILLCREST
star star star star star

LATEST REVIEW

See all
star star star star star

A knowledgeable and honest evaluation of the problem found that I did not need t...

A knowledgeable and honest evaluation of the problem found that I did not need to replace the Ignition Switch, as I thought. Instead, he referred me to a Locksmith to have the key checked, this ended up being the problem. Southern District Auto Centre didn't get any work on this occasion but their honesty ensures any future mechanical problems I have will be fixed by them.

Read more

Dave, Kia Rio

* Minimum service amounts apply

Royce Motors

SALISBURY
star star star star star

LATEST REVIEW

See all
star star star star star

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

Read more

Ben, Mitsubishi 380

Ralph's Garage

WEST END
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great value for money, friendly service. Picked up on an issue that could be fix...

Great value for money, friendly service. Picked up on an issue that could be fixed under warranty. Thanks!

Read more

Simone, VOLKSWAGEN POLO

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

See all
star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

Read more

Hamish, FORD ESCAPE

Pearson Automotive

MILTON
star star star star star_border

LATEST REVIEW

See all
star star star star star

Staff were very friendly and helpful. Prices for things to get fixed and replace...

Staff were very friendly and helpful. Prices for things to get fixed and replaced were very reasonable.

Read more

Joshua, Ford Courier

Ashgrove AutoCare

ASHGROVE
star star star star star

LATEST REVIEW

See all
star star star star star

"Superfast turnaround on my car so I could get back on the road and work."

Robert, Toyota Prius v

Midas Ashgrove

ASHGROVE
star star star star star

LATEST REVIEW

See all
star star star star star

"smooth experience, as always, thank you."

Brad, Honda CR-V

Phoenix Engineering Services

WOOLLOONGABBA
star star star star star

LATEST REVIEW

See all
star star star star star_border

Staff were helpful and received great value that would have cost a lot more else...

Staff were helpful and received great value that would have cost a lot more elsewhere.

Read more

Carrie, VOLKSWAGEN POLO

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

LATEST REVIEW

See all
star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

Read more

Jeff, Subaru Outback

Midas Woolloongabba

WOOLLOONGABBA
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

The service is timely and efficient. The diagnositic tools (electronic measureme...

The service is timely and efficient. The diagnositic tools (electronic measurement systems) that keep recommending that everything should be restated back to its original condition just in case. Consequently, the diagnostic recommended replacement of parts and lubes that amounted to $950. Wish that maybe the old school mechanic could have intervened and assessses what was really necessary rather than just relying on the machines.

Read more

Mats, Hyundai i30

* Minimum service amounts apply

Bridgestone Select Woolloongabba

WOOLLOONGABBA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very good service!! Definitely recommend to anyone that needs a car service. Tre...

Very good service!! Definitely recommend to anyone that needs a car service. Treat the customers like they are valued and didn’t try to rip you off like most services centres.

Read more

Michael, Nissan Navara

Newmarket Car Care

KELVIN GROVE
star star star star star

LATEST REVIEW

See all
star star star star star

"Great work"

Jayden, Toyota Corolla

Absolute Car Care

WOOLLOONGABBA
star star star star star

LATEST REVIEW

See all
star star star star star

I made the right choice to go to Absolute Car Care instead of the dealer’s servi...

I made the right choice to go to Absolute Car Care instead of the dealer’s service centre. They actually provided more detailed report than the dealer did, and explained the report in detail too. I should have gone to them for service earlier. I was late to pick up the car which was out of their operating time due to the traffic, they were very nice and still spent the time to explain everything without rushing me. When I got my car, I even found the car had a complimentary clean. I do recommend Absolute Car Care and I will definitely go back for the future service. Thank you!

Read more

TAO, Toyota Corolla

SVS Autocare Brisbane

WOOLLOONGABBA
star star star star star

LATEST REVIEW

See all
star star star star star

Thank you to all at Farandas. Very pleased with service and price. See you in 6 ...

Thank you to all at Farandas. Very pleased with service and price. See you in 6 months.

Read more

Lacey, Nissan Murano

Deshon Tyres & Service

WOOLLOONGABBA
star star star star star

LATEST REVIEW

See all
star star star star star

"Very happy, in and out in a few hours! Customer service is A+"

Amelia, Nissan Tiida

ABS Woolloongabba

WOOLLOONGABBA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Lovely experience, no added costs"

Emma, Hyundai ix35

Australian Mechanical

ENOGGERA
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Very happy with the overall process and would use again. Only two small negativ...

Very happy with the overall process and would use again. Only two small negatives that stopped me giving 5 stars. When I got home and reviewed the service paperwork it mentioned that there was an item that failed that they recommended replacing - think it was the brake fluid. I would have preferred a call during the day to tell me this and I would have approved it to proceed, Now I will have to book it back in to have this done. Also, the courtesy car has definitely seen better days. Other than that all good.

Read more

Martin, Jeep Wrangler

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

The team was fantastic. Customer service is the best I have experienced in 30+ ...

The team was fantastic. Customer service is the best I have experienced in 30+ years of servicing vehicles. Moving from one mechanic to another is often a bit nerve racking but so far very pleased with my decision.

Read more

Phillip, Holden Cruze

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Really good job I would get them again"

Debra, Holden Barina

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

I am humbled he was very fatherly to me, being a woman and not technical he was ...

I am humbled he was very fatherly to me, being a woman and not technical he was very patient explaining everything to me, I got more for less. I used to take my car elsewhere, what they had claimed needed replacement turned out to be in good condition, I used to pay a lot for the service but now a got value for my money.

Read more

Grace, Ford Territory

Automotive All-Stars

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

People who done service for my car they are realy good much better than a machan...

People who done service for my car they are realy good much better than a machanic shop

Read more

Johnny, KIA RIO

Aim Auto Care Pty Ltd Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

See all
star star star star star

Steven was great! Very honest and understands that some of us don’t want to spen...

Steven was great! Very honest and understands that some of us don’t want to spend a fortune. I would use him again!

Read more

Jo, Suzuki Swift

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Basin Pocket? We combine mechanics from your area of Ipswich so you can find the closest and most suitable mechanic for your next vehicle service. Compare local workshops and national brands, then book your service with the click of a button, or call us on 1300 655 661.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Basin Pocket area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Ipswich, we’ll find you the best mechanic for the job.

No matter your vehicle’s make or model, we can give you access to the best Basin Pocket mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661