Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Llewellyn Motors

BOOVAL
star star star star star_half

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"The service was excellent and the staff friendly and helpful."

Howard, HOLDEN CRUZE

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

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"Very friendly and low price great service recommend to everyone"

Aidon, Mitsubishi Lancer

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

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star star star star star

"Steve was very friendly, car was in and out in 2 hours, will use again"

Ray, Mazda CX-3

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Mt Ommaney

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"Very helpful and informative, definitely going back for future services."

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Was very quick dropped off in the morning they rang few hours later all done no ...

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Dee, JEEP WRANGLER

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BB Garage

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Bodie knows cars and is always professional and courteous. BB Garage provide gre...

Bodie knows cars and is always professional and courteous. BB Garage provide great service. I would go back for sure.

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Elyse, Mazda CX-5

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Ipswich City Mechanical & Auto Electrical

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

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Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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"KPR did a great job on the car. Down to earth service with a smile."

Giuseppe, Suzuki Swift

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They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Grace Automotive Pty Ltd

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Very happy with my service they even screwed back in my number plate and wing li...

Very happy with my service they even screwed back in my number plate and wing light and cleaned the greasy hand marks off my car! Also got a good quote for more work to be done to my car! Will defiantly be going back! :)

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Kirsty, Holden Commodore

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"I really liked the honesty and how trustworthy the staff was"

Pietro, Suzuki Swift

Midas Indooroopilly

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$300 cheaper than the dealer that sold me the vehicle new. Great service, will b...

$300 cheaper than the dealer that sold me the vehicle new. Great service, will be back.

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Greg, NISSAN PATROL

Professional Mechanic Pty Ltd

ROCKLEA
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"Very good service, dropped me off and the owner seems a good guy."

James, Holden Barina/Barina Classic

JR Auto Service

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"Great blokes, fast and easy service. Will definitely go back"

Andrew, Toyota Hilux

Highway Automatics Moorooka

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Ryan, HONDA ACCORD

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Saad, Toyota Avensis Verso/Picnic/SportsVan

AMW Auto Experts

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"Great job !"

Scott, Mitsubishi Outlander

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"Very good very helpful."

Dan, Peugeot 308

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Rachael, RENAULT MEGANE

Wilco Motors

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"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

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"Five star 👍🏿"

Wally, Dodge Nitro

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Geraldine, Nissan Patrol

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Simone, VOLKSWAGEN POLO

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Friendly service and thorough. Pearson's picked up on a couple of little things that had been ignored in previous services by other establishments. They highlighted some items that should be looked at when I picked up my car and there was no pressure to book or agree to additional work.

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Bizzell's Garage

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High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Ashgrove AutoCare

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Anura, BMW 3 Series

Midas Ashgrove

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Brad, Audi A4

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Tony Reed A Grade Mechanical Repairs

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Tony runs an excellent business giving hands on service to the customer with exc...

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Jeff, Subaru Outback

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Steve and the team were great. Even charged me less than the quote. Good location for easy access to the city. Highly recommended.

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"Good Staff and quick service. Happy with help and can recommend others."

Gaurav, Toyota Aurion

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"Great work"

Jayden, Toyota Corolla

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Booked them because of location and competitive price for standard logbook servi...

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Alister, Toyota Corolla

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Always very happy with the work carried out at Absolute Car Care very professional, great service and very reasonable cost..... top marks!

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Eileen, Honda CR-V

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Jennie, FORD FOCUS

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Amelia, Nissan Tiida

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"Lovely experience, no added costs"

Emma, Hyundai ix35

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The service here was great, really good advice, kept me in the loop before makin...

The service here was great, really good advice, kept me in the loop before making decisions to fix anything. Good understanding of customer needs. 100% happy with my service, and would suggest these guys to anyone.

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Dolly, Toyota Hilux

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"Great service - very knowledgeable and helpful. We will definitely be back."

FAY, Mazda CX-5

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Wonderful fast service! The price was very reasonable. A very direct ,open and ...

Wonderful fast service! The price was very reasonable. A very direct ,open and honest man. John went over and above the call of duty for me. He is some one I will be recommending to all my friends.

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Andrea, Holden Astra

Aim Auto Care Pty Ltd Mobile

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We have had the same mechanic twice now for both our corolla and kluger and both...

We have had the same mechanic twice now for both our corolla and kluger and both times he's been outstanding. He's been on time, explained everything and given advice on maintenance etc. Very professional and cars are running smoothly. Very polite and easy to approach with questions. Will certainly be using this mechanic for all of our services. Thank you

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Ashley, Toyota Corolla

Automotive All-Stars

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Brilliant service, arrived on time, courteous and professional, would recommend ...

Brilliant service, arrived on time, courteous and professional, would recommend Don Manson and Automotive Allstars.

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Kevin, MITSUBISHI ASX

Book trusted and local mechanics with AutoGuru.

If your vehicle sounds more like an old donkey than a purring kitten, it might be time for a service! Here at AutoGuru, you’ll find a selection of the most reliable mechanics from all over Ipswich. Just fill in our Quotes form (or call us on 1300 655 661) and you’ll have instant access to a list of quotes from Barellan Point mechanics & car services.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Barellan Point area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Ipswich, we’ll find you the best mechanic for the job.

From Alfa Romeo’s to Volvo’s, we can find a mechanic in Barellan Point who will be able to offer you the best price on repairs and services. Whether you just want a simple safety check or milestone service, or a whole new major part, you’ll be able to book online today and drive away with a smile!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Barellan Point that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661