Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Ipswich Austin mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Top Austin mechanics in Ipswich

Llewellyn Motors

BOOVAL
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very happy with the service they provide. The waiting lounge was very nice and c...

Very happy with the service they provide. The waiting lounge was very nice and comfortable.

Read more

Craig, GREAT WALL V240

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Was very quick dropped off in the morning they rang few hours later all done no ...

Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!

Read more

Dee, JEEP WRANGLER

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

Read more

Susan, Volkswagen Golf V

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

See all
star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

Read more

Kaine, Dodge Caliber

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

See all
star star star star star

The guys at the workshop have great customer service, going right out of their ...

The guys at the workshop have great customer service, going right out of their way to get quality parts for great price and kept me fully aware of what work they had to perform giving me quotes and really going above and beyond to get it under, not only does it stop there, they explained what work they had done and what is needed without asking or looked at as if I had no clue what they were on about . These guys are great!!!

Read more

Rebecca, Subaru Forester

Other Austin mechanics in Ipswich

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

See all
star star star star star

I just feel so happy and safe leaving my car there knowing that it will be in go...

I just feel so happy and safe leaving my car there knowing that it will be in good hands. I love how your reasonable with your prices too. Thank you and keep doing a lovely job

Read more

Lizzie, Hyundai Veloster

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very accommodating and efficient"

LISA, Skoda Octavia III

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very good value, friendly and punctual staff. Would reccomend :)"

Damien, Toyota Aurion

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

See all
star star star star star

Very happy with my service they even screwed back in my number plate and wing li...

Very happy with my service they even screwed back in my number plate and wing light and cleaned the greasy hand marks off my car! Also got a good quote for more work to be done to my car! Will defiantly be going back! :)

Read more

Kirsty, Holden Commodore

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

See all
star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

Read more

Chris, Subaru Forester

Absolute Car Care

WOOLLOONGABBA
star star star star star

LATEST REVIEW

See all
star star star star star

"Very thorough and overall great service and experience. Much appreciated."

Laz, Fiat 500/500C

Rapid Tune East Brisbane

EAST BRISBANE
star star star star star

LATEST REVIEW

See all
star star star star star

"Great workmanship and customer service A+"

Gian-Luca, Hyundai Getz

AutoWorks

SALISBURY
star star star star star

LATEST REVIEW

See all
star star star star star

"Five star 👍🏿"

Wally, Dodge Nitro

SVS Autocare Brisbane

WOOLLOONGABBA
star star star star star

LATEST REVIEW

See all
star star star star star

Great service, excellent people, definitely will make this my usual service cent...

Great service, excellent people, definitely will make this my usual service center.

Read more

Sergio, Nissan X-Trail

Rapid Tune Underwood

UNDERWOOD
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Although it took much longer than anticipated and I didn't get the free car wash...

Although it took much longer than anticipated and I didn't get the free car wash, they were good overall.

Read more

Sabrina, Subaru Impreza

AMW Auto Experts

MOOROOKA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Professional, quick, and easy to deal with."

Sophie, Mazda 3

Australian Mechanical

ENOGGERA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Great service and very reasonably priced. We will definitely be back"

Fay, Mazda 3

Autopart Replacements

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

The owner Perry had my vehicle registration in the diary when iI arrived. He did...

The owner Perry had my vehicle registration in the diary when iI arrived. He did more than what the actual dealership would do for my vehicle at no extra charge. Pricing is unbeatable. My first visit with him was during school holiday so i had the kids when I was to collect my vehicle - Perry had my car ready within 3 hours. Despite his busy schedule, he drove the car to my home as I live just 2 minutes drive away from this establishment. Thank you Perry. We will be back.

Read more

Diny, MAZDA CX9

Midas Ashgrove

ASHGROVE
star star star star star

LATEST REVIEW

See all
star star star star star

These guys don't mess around and tell you exactly what you need to know before g...

These guys don't mess around and tell you exactly what you need to know before going ahead and doing it. I recently got my VE SS ute serviced with Midas, and after missing its last service I expected the worst. For the amount of work that I got done, they are the best in value and price that could be found anywhere! Definitely sticking with the boys at Midas... hands down!

Read more

Allison, HOLDEN COMMODORE

Midas Mansfield

MANSFIELD
star star star star star

LATEST REVIEW

See all
star star star star star

They were really friendly, and made a point to call me to let me know the condit...

They were really friendly, and made a point to call me to let me know the condition of my car (sent for logbook service) and some recommended extra service but left the decisions entirely in my hands. Told me all the inidividual prices of the extra services before doing them so no surprises when I picked up my car. All in relatively good price with friendly and honest service.

Read more

Pui, Toyota Corolla

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

"Staff helpful and friendly did more than expected"

warren, Hyundai Getz

Deshon Tyres & Service

WOOLLOONGABBA
star star star star star

LATEST REVIEW

See all
star star star star star

My new lifelong mechanic. They were honest, helpful and charming, showing me exa...

My new lifelong mechanic. They were honest, helpful and charming, showing me exactly what they did and didn't condescend me.

Read more

Annabelle, Honda CR-V

Torque Automotive

SLACKS CREEK
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

The service to car was great and only due to the unfortunate issue to the poor s...

The service to car was great and only due to the unfortunate issue to the poor shop owner had I was left with out loan car . However the machenic did everything to do my car in good time and wasn't put out to much.

Read more

Dan, Honda CR-V

YJ Motors

COOPERS PLAINS
star star star star star_half

LATEST REVIEW

See all
star star star star star

"These guys are very professional"

John, Holden Combo

Meadowbrook Mechanical

MEADOWBROOK
star star star star star_half

LATEST REVIEW

See all
star star star star star

"The service of meadowbrook mechanical was excellent."

Joy, Toyota Corolla

Pearson Automotive

MILTON
star star star star star_border

LATEST REVIEW

See all
star star star star star

Friendly service and thorough. Pearson's picked up on a couple of little things ...

Friendly service and thorough. Pearson's picked up on a couple of little things that had been ignored in previous services by other establishments. They highlighted some items that should be looked at when I picked up my car and there was no pressure to book or agree to additional work.

Read more

Janelle, Suzuki Alto

Ashgrove AutoCare

ASHGROVE
star star star star star

LATEST REVIEW

See all
star star star star star

"Good communication. Stuck to price and had it done within the day. Thanks guys!"

Barney, Mazda 3

JR Auto Service

ROCKLEA
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service, great work, great price."

Jamie, Holden Captiva

ABS Springwood

SLACKS CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

Returned me home from workshop, picked me up when finished. All in all a good s...

Returned me home from workshop, picked me up when finished. All in all a good service, charged me $40 less than quoted

Read more

Peter, Suzuki Alto

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these ...

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these guys.

Read more

Sean, Audi TT

Moorooka Automotive

MOOROOKA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"friendly staff, quick service and car clean"

Tammy, Holden Cruze

* Minimum service amounts apply

Midas Springwood

SLACKS CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

Good service from MIdas despite FPCS system failure almost left me without servi...

Good service from MIdas despite FPCS system failure almost left me without service. Phone person re-arranged and corrected the issue.

Read more

Juhani, Kia Cerato

* Minimum service amounts apply

Bridgestone Select Yarrabilba

YARRABILBA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Will definitely be returning here for all mechanical work. Fantastic customer se...

Will definitely be returning here for all mechanical work. Fantastic customer service.

Read more

Cassidy, Ford Fiesta

Highway Automatics Moorooka

MOOROOKA
star star star star star

LATEST REVIEW

See all
star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

Read more

Ryan, HONDA ACCORD

* Minimum service amounts apply

Royce Motors

SALISBURY
star star star star star

LATEST REVIEW

See all
star star star star star

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

Read more

Ben, Mitsubishi 380

Carters Car Care

SLACKS CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

"it was warmly and professional"

Nnamdi, Toyota Camry

Dr Roadworthy

SLACKS CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

Fantastic service, Very friendly, did a great job with the service and brakes. W...

Fantastic service, Very friendly, did a great job with the service and brakes. Will definitely be back and will be recommending to all my friends.

Read more

Amanda, Kia Cerato

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

LATEST REVIEW

See all
star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

Underwood Auto Repairs

UNDERWOOD
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

I think the workmanship was good. I would appreciate having the loan car as boo...

I think the workmanship was good. I would appreciate having the loan car as booked in advance if I return for a future service. Thanks Helen

Read more

Helen, Toyota Prius

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

See all
star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

Read more

Hamish, FORD ESCAPE

Direct Mechanical Services

SLACKS CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

Simple drop-off and pickup. Alex and the team gave me a great price. Will be ba...

Simple drop-off and pickup. Alex and the team gave me a great price. Will be back again!

Read more

Shane, Ford Focus

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

LATEST REVIEW

See all
star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

Read more

Jeff, Subaru Outback

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661