Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Asia mechanics in Ipswich

Llewellyn Motors

BOOVAL
star star star star star_half

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star star star star star

Lovely staff and was advised my break didnt need replacing and were fine until m...

Lovely staff and was advised my break didnt need replacing and were fine until my next service which was great

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Tom, Holden Cruze

Midas Ipswich

WEST IPSWICH
star star star star star_half

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star star star star star

The service was prompt and thorough. Some issues were found with my suspension a...

The service was prompt and thorough. Some issues were found with my suspension and a quote was provided on request. Great service! They were finished promptly too.

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Teneke, Mitsubishi Lancer

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

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star star star star star

Found the BB Garage to be helpful and honest.The mechanic explaned what had been...

Found the BB Garage to be helpful and honest.The mechanic explaned what had been done he also told me what I should be looking at next service. Found the cost very reasonable.

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Brett, Nissan Navara/Pick-up

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

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The guys at Bridgestone Orion were lovely and very informative. Definitely going...

The guys at Bridgestone Orion were lovely and very informative. Definitely going back for my regular services.

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Tahlia, Jeep Wrangler

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

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star star star star star

The guys at the workshop have great customer service, going right out of their ...

The guys at the workshop have great customer service, going right out of their way to get quality parts for great price and kept me fully aware of what work they had to perform giving me quotes and really going above and beyond to get it under, not only does it stop there, they explained what work they had done and what is needed without asking or looked at as if I had no clue what they were on about . These guys are great!!!

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Rebecca, Subaru Forester

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

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They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Other Asia mechanics in Ipswich

KPR Automotive

SEVENTEEN MILE ROCKS
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Very efficient and good workmanship, thank you for taking care of your customers...

Very efficient and good workmanship, thank you for taking care of your customers!

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Audree, Ford Focus

Aim Auto Care Pty Ltd

SUMNER
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good price, great service, steve very friendly, helpful and easy to talk to. wou...

good price, great service, steve very friendly, helpful and easy to talk to. would recommend to anyone.

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John, Mitsubishi Lancer

ABS Mt Ommaney

DARRA
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I booked my car in on Friday evening and it was ready for collection before 11am...

I booked my car in on Friday evening and it was ready for collection before 11am Saturday. Staff were friendly and informative.

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Adam, MAZDA Mazda3

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

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Workshop men were very friendly and went through the service with me highly reco...

Workshop men were very friendly and went through the service with me highly recommended

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Kay, Mazda 2 Sedan

Grace Automotive Pty Ltd

OXLEY
star star star star star

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Very happy with my service they even screwed back in my number plate and wing li...

Very happy with my service they even screwed back in my number plate and wing light and cleaned the greasy hand marks off my car! Also got a good quote for more work to be done to my car! Will defiantly be going back! :)

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Kirsty, Holden Commodore

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
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Car completed on time and at the price quoted. I also purchased a new set of tir...

Car completed on time and at the price quoted. I also purchased a new set of tires based on their recommendation at a very competitive price.

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Kevin, Volkswagen Golf VII

Absolute Car Care

WOOLLOONGABBA
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"Absolute car care always do a great job with servicing my car!"

Celia, Holden Commodore

Rapid Tune East Brisbane

EAST BRISBANE
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Great guys. Great service. Friendly and informative. Did the written and quoted ...

Great guys. Great service. Friendly and informative. Did the written and quoted me on some other issues I needed looked at.

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David, Volkswagen Passat

AutoWorks

SALISBURY
star star star star star

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Was just booked in for a minor service (fluids & filters), so no surprises there...

Was just booked in for a minor service (fluids & filters), so no surprises there. Received a call before pickup to run through some extra findings during the inspection, none of which were major issues that needed immediate attention. Overall very happy with the experience.

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Nick, Holden Astra

SVS Autocare Brisbane

WOOLLOONGABBA
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I would have given 5 stars, but oil was dripping after the service. Brought the ...

I would have given 5 stars, but oil was dripping after the service. Brought the car back the next day and was attended to immediately. Also worth noting is the their service interval is every 6 months versus 12 months from Audi.

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Charlemagne, Audi Q7

Rapid Tune Underwood

UNDERWOOD
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They forgot to reset the System Check, had to remind them. Turn around would hav...

They forgot to reset the System Check, had to remind them. Turn around would have been faster if they had someone to wash the car. The Manager washed the car, but was interrupted by phone calls in the office. Had to remind to fill in my logbook. Waiting room is very bland - no reading material, no TV, toilet is very grubby. Overall good work, nice clean workshop. Rapid Tune Underwood.

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Kes, Hyundai i30

AMW Auto Experts

MOOROOKA
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"Great job !"

Scott, Mitsubishi Outlander

K & G Automotive Services

UNDERWOOD
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"Quick, friendly, and good pricing :)"

Aamie, HYUNDAI GETZ

Hi Tech Auto Service

INDOOROOPILLY
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"Very helpful and personable. I felt that the staff went the extra mile."

Esben, Toyota Yaris

Midas Woolloongabba

WOOLLOONGABBA
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These guys are wonderful! When I picked up my car after a service my radio had s...

These guys are wonderful! When I picked up my car after a service my radio had stopped working so they offered to fix it for free and when they couldn't they installed a brand new one free of charge! Excellent customer service and my little blue Getz is running like a dream :)

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Talia, Hyundai Getz

Australian Mechanical

ENOGGERA
star star star star star_half

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The team were great at Australian Mechanical. I didn’t expect any issues with my...

The team were great at Australian Mechanical. I didn’t expect any issues with my car as it’s in pretty good shape but the car service was very efficient, I got a call to advise of recommended work before it was carried out, dropped home and picked up, and clean off the car. The customer service was of great standard. Very happy overall. Thanks, gents!

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Tahnee, Mazda 3

Autopart Replacements

ENOGGERA
star star star star star

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"Friendly and good communication. Loved the pick up and drop off service."

Anna, Mazda 3

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

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"Excellent Staff and very efficient service. Thank You :)"

Naomi, Toyota Kluger

Midas Ashgrove

ASHGROVE
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No problems with the service. Plus the free loan car saved me waiting around hal...

No problems with the service. Plus the free loan car saved me waiting around half the day and gave them time to work on it with no pressure.

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Chris, Ford Fiesta

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

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The team was fantastic. Customer service is the best I have experienced in 30+ ...

The team was fantastic. Customer service is the best I have experienced in 30+ years of servicing vehicles. Moving from one mechanic to another is often a bit nerve racking but so far very pleased with my decision.

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Phillip, Holden Cruze

Deshon Tyres & Service

WOOLLOONGABBA
star star star star star

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star star star star star

"Very happy, in and out in a few hours! Customer service is A+"

Amelia, Nissan Tiida

ABS Woolloongabba

WOOLLOONGABBA
star star star star star_half

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"Lovely experience, no added costs"

Emma, Hyundai ix35

Browns Plains Car Care & Exhausts

HILLCREST
star star star star star_half

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Took my car in for a quote. Completed quote in a good time frame. Well explained...

Took my car in for a quote. Completed quote in a good time frame. Well explained for the service required to fix the car and to allow me to make the decision for my budget. Good waiting area too.

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Justine, Holden Commodore

Torque Automotive

SLACKS CREEK
star star star star star_half

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Service done in no time at all. My car was even vaccumed :) I think overall it w...

Service done in no time at all. My car was even vaccumed :) I think overall it was a fantastic fast and great service.

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Denise, Mitsubishi ASX

YJ Motors

COOPERS PLAINS
star star star star star_half

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excellent work and professional. will be taking my work vans here from now on. ...

excellent work and professional. will be taking my work vans here from now on. thank you.

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John, Holden Combo

Meadowbrook Mechanical

MEADOWBROOK
star star star star star_half

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star star star star star

"The service of meadowbrook mechanical was excellent."

Joy, Toyota Corolla

Pearson Automotive

MILTON
star star star star star_border

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star star star star star

Good, honest advice. Gave me a helpful review of other things that need atte...

Good, honest advice. Gave me a helpful review of other things that need attention without the pressure or obligation to do it straight away just to get extra business. Appreciated.

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Leana, Volvo 850

Ashgrove AutoCare

ASHGROVE
star star star star star

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star star star star star

"Efficient"

Anura, BMW 3 Series

Southern District Auto Centre

HILLCREST
star star star star star

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star star star star star

Am very happy with the service from Southern District Auto Centre . They were th...

Am very happy with the service from Southern District Auto Centre . They were thorough and explained all that needed doing. I will definitely continue to use them. Lynette.

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Lynette, Toyota Corolla

ABS Springwood

SLACKS CREEK
star star star star star

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star star star star star

"I was overdue for service and found things requiring attention. Grateful."

Georgia, NISSAN TIIDA

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

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star star star star star

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these ...

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these guys.

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Sean, Audi TT

Moorooka Automotive

MOOROOKA
star star star star star_half

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star star star star star

"friendly staff, quick service and car clean"

Tammy, Holden Cruze

Oztune

MEADOWBROOK
star star star star star

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star star star star star

The most honest, trustworthy and friendly team you'll find in Brisbane. Highly r...

The most honest, trustworthy and friendly team you'll find in Brisbane. Highly recommended.

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Corey, Jeep Patriot

* Minimum service amounts apply

Midas Springwood

SLACKS CREEK
star star star star star

LATEST REVIEW

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star star star star star

"Did the work while I waited. Prompt and efficient service, Thank you."

Graeme, Holden Commodore

* Minimum service amounts apply

Bridgestone Select Yarrabilba

YARRABILBA
star star star star star_half

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star star star star star

Jamie was fantastic!!! Kept us up to date on what needed to done. Was very frien...

Jamie was fantastic!!! Kept us up to date on what needed to done. Was very friendly and welcoming! Would recommend this service.

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Sarah, Holden Cruze

A1Roadworthys and Mechanical Coopers Plains

COOPERS PLAINS
star star star star star_border

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star star star star star_border

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despi...

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despite some unforeseen problems and honoured the quote.

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Tobias, Toyota Landcruiser Prado

* Minimum service amounts apply

Royce Motors

SALISBURY
star star star star star

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Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

Carters Car Care

SLACKS CREEK
star star star star star

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"Carters Car Service were very professional, polite and helpful."

Jeni, Hyundai i30

Dr Roadworthy

SLACKS CREEK
star star star star star

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Fantastic service, Very friendly, did a great job with the service and brakes. W...

Fantastic service, Very friendly, did a great job with the service and brakes. Will definitely be back and will be recommending to all my friends.

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Amanda, Kia Cerato

* Minimum service amounts apply

Kiwi French Automotive

SLACKS CREEK
star star star star star

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Very friendly great service great work and super fast. Highly recommended will d...

Very friendly great service great work and super fast. Highly recommended will definitely be going back 😊

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Maryanne, Mazda 3

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

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star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

Mansfield Motors

MOUNT GRAVATT
star star star star star

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Very helpful told me everything about my car and how important these aspects wer...

Very helpful told me everything about my car and how important these aspects were.

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Caroline, Suzuki Alto

Underwood Auto Repairs

UNDERWOOD
star star star star star_border

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star star star star star_border

I think the workmanship was good. I would appreciate having the loan car as boo...

I think the workmanship was good. I would appreciate having the loan car as booked in advance if I return for a future service. Thanks Helen

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Helen, Toyota Prius

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

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star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

Bizzell's Garage

PADDINGTON
star star star star star

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

Direct Mechanical Services

SLACKS CREEK
star star star star star

LATEST REVIEW

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star star star star star

Simple drop-off and pickup. Alex and the team gave me a great price. Will be ba...

Simple drop-off and pickup. Alex and the team gave me a great price. Will be back again!

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Shane, Ford Focus

No deposit & interest free

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Questions? Speak with a Service Advisor
1300 655 661