Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Hervey Bay open Saturday

RAW Mechanical

PIALBA
star star star star star_half

LATEST REVIEW

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star star star star star

Amazing service! Honest about work that needed to be done and did all the work v...

Amazing service! Honest about work that needed to be done and did all the work very promptly. Will difinitly use them in the future

Read more

Natasha, Renault Megane III

Blue Dog Automotive

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Very knowledgeable and caring mechanic A1 service and communication. Gave me a f...

Very knowledgeable and caring mechanic A1 service and communication. Gave me a full report on my car only thing I would rather it written report because I can be forgetful these days. Thank You Blue Dog

Read more

Warrick, Holden Colorado

Fischer Automotive

SVENSSON HEIGHTS
star star star star star

LATEST REVIEW

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star star star star star

"absolute pleasure to deal with, friendly and fast service. will be returning."

Anthony, Nissan Pulsar

Ram Automotive

COOLUM BEACH
star star star star star_half

LATEST REVIEW

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star star star star star

Great service, great price, great customer service! Will get next service there ...

Great service, great price, great customer service! Will get next service there :)

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Shelley, MITSUBISHI OUTLANDER

Midas Maroochydore

MAROOCHYDORE
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly, professional and value for money. Overall had a great experience and w...

Friendly, professional and value for money. Overall had a great experience and would reccomend to anyone!

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Jonathan, Ford Festiva

Kunda Park Automotive

KUNDA PARK
star star star star star

LATEST REVIEW

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star star star star star

"Friendly, and will be coming back for my next service"

Mark, Peugeot 407

ABS Kawana

BOKARINA
star star star star star

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star star star star star

Friendly. Phoned to check I was ok to proceed with other work they thought was r...

Friendly. Phoned to check I was ok to proceed with other work they thought was required. Well priced.

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Leah, Subaru Forester

Recently requested quotes for Hervey Bay mechanics

Average quote price in Hervey Bay

$724.00

PIALBA

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$248.88

BOORAL

Proton Jumbuck

TASKS QUOTED

Basic Service

$165.20

ELI WATERS

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$742.45

URRAWEEN

Holden Captiva

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$638.04

POINT VERNON

Hyundai i30

TASKS QUOTED

Logbook Service - 150000 kms / 120 months

$366.84

SCARNESS

Kia Sportage

TASKS QUOTED

Basic Service

$173.18

POINT VERNON

Kia Sorento

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$308.16

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Hervey Bay

Procheck Automotive

CALOUNDRA WEST
star star star star star_half

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star star star star star

"Great Service. Great Price, Friendly informative team."

Les, Subaru Outback

Midas Caboolture

MORAYFIELD
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The mechanis is very good, he took care of my car and myself. He let me know of ...

The mechanis is very good, he took care of my car and myself. He let me know of future problems my car may have and when or how much it cost me to get them fixed.., Prices are pretty reasonable, looking forward get my car service from them in future too

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Gurinder, Toyota Corolla

1300AUTOTRANS Deception Bay

DECEPTION BAY
star star star star star

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First class public relations by manager John. Pickup and delivery up to about 5K...

First class public relations by manager John. Pickup and delivery up to about 5Km is a 5 star plus. Workshop was up to the top standard I have found, after 60 years experience. Add to basic service a check of car essentials at no extra cost. Replaced two tyres at a good price.

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Alister, Toyota Camry

Ultra Tune North Lakes

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First time using Ultra Tune I will definitely be back professional service, than...

First time using Ultra Tune I will definitely be back professional service, thanks.

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Noel, Nissan X-Trail

Aussie Automotive Services Caboolture

CABOOLTURE
star star star star star

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Have been to Aussie Automotive for my last 3 services, every time they have been...

Have been to Aussie Automotive for my last 3 services, every time they have been quick and up front.

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Michael, Nissan Navara/Pick-up

Procheck Automotive Mobile Sunshine Coast

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star star star star star

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so easy, nice friendly guy, didnt have to do a thing besides hand keys over, hel...

so easy, nice friendly guy, didnt have to do a thing besides hand keys over, helped me heaps

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Maddison, Mitsubishi Mirage

Motormech

DECEPTION BAY
star star star star star

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"Outstanding customer service and made me feel welcome. Workmanship excellent."

Judith, TOYOTA AURION

Noosa Mechanical

NOOSAVILLE
star star star star star

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star star star star star

Although only in for a basic service, staff were very helpful, consulted over an...

Although only in for a basic service, staff were very helpful, consulted over any issues found, and were fast and efficient: as well a loan car was made available. Thoroughly recommended.

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Gerard, Hyundai Elantra

Ultra Tune Currimundi

CURRIMUNDI
star star star star star_half

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star star star star star

"All good and very happy with the service."

Nicki, Toyota RAV4

ABS Caboolture

CABOOLTURE
star star star star star

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star star star star star

"Excellent job no hidden costs 👍👍"

Paul, Holden Cruze

Auto Leaders Caloundra

CALOUNDRA WEST
star star star star star

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Really great service...Kept me in touch with what was happening with our motorho...

Really great service...Kept me in touch with what was happening with our motorhome as there was a small problem with the vehicle.Ray was on the phone straight away to ask the best way to sort the issue.Very professional and great value for money..Highly recommended...

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Ian, Fiat Ducato

Huston Motors

KINGAROY
star star star star star

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Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

Master Mechanix

airport_shuttle Mobile Mechanic

star star star star star

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Great & friendly service!! It was very convenient that Master Mechanix came out...

Great & friendly service!! It was very convenient that Master Mechanix came out to us. No hesitation in recommending :)

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Astrid, Skoda Rapid Spaceback

Noosa River Motors

airport_shuttle Mobile Mechanic

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THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. ...

THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. IM GLAD I DID. NOOSA RIVER MOBILE MECHANIC HAS DONE A TOP JOB.I HAVE MORE WORK TO BE DONE AND WILL CALL ON NOOSA RIVER MOBILE AGAIN,

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Kevin, Mitsubishi Lancer

Kawana Auto Service

WARANA
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"Very helpful and great service, highly recommended "

Beau, TOYOTA PRADO

Blue Toro Mobile Mechanic Caloundra

airport_shuttle Mobile Mechanic

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Ben was very helpful fitting me in at the last minute. Appreciated his advice po...

Ben was very helpful fitting me in at the last minute. Appreciated his advice post service as well.

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Holly, Mitsubishi Triton

Total Auto Care

PIALBA
star star star star star_half

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The vehicle was serviced on time with an sms message when it was available for p...

The vehicle was serviced on time with an sms message when it was available for pick up.

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Peter, Kia Sorento

Hervey Bay Auto Electrix

PIALBA
star star star star star

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This is the first time I have used this garage. I was quoted a price before serv...

This is the first time I have used this garage. I was quoted a price before service, when I went to collect my car they advised that some work they had included in the quotation was not required and adjusted my bill accordingly. They could have charged the original quote and I would not have known.What a pleasure to deal with an honest company!!

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John, Audi A4

Cooloola New Age Mechanical

GYMPIE CBD
star star star star star

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Good friendly service, car was finished before lunch and they checked another is...

Good friendly service, car was finished before lunch and they checked another issue no charge. Hire car was great so I could do what jobs I had to do ... Overall, no complaints at all and would definitely recommend 😊

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Kerrie, Mitsubishi Lancer

Tyrepower Bundaberg

BUNDABERG CENTRAL
star star star star star_border

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this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

Carite Auto Repairs

WARANA
star star star star star_half

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friendly and professional service with excellent knowledge of vehicle, pick up a...

friendly and professional service with excellent knowledge of vehicle, pick up and drop off service greatly appreciated giving good opportunity to discuss vehicle, fixed price was exactly that, unlike previous services by dealerships.

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Geoff, Nissan X-Trail

Clark's Garage

CALOUNDRA
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Excellent customer service. Great mechanical service and advice. Very reasonable...

Excellent customer service. Great mechanical service and advice. Very reasonable quotes.

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Kim, Mitsubishi Magna

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CABOOLTURE
star star star star star_half

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They were ready for me when I arrived, told me how long they would be, explained...

They were ready for me when I arrived, told me how long they would be, explained what needed doing, and quoted a decent price - cheaper than anyone else. The mechanic was friendly and the workshop and waiting area was clean.

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Maria, Holden Captiva

Protune Mechanical

WARANA
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"Very professional. Excellent service and value."

Margaret, Ford Focus

Unicorn Mechanical

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The were very professional, they not only did what I asked they gave me a list o...

The were very professional, they not only did what I asked they gave me a list of other things that needed to be done on the car at no extra cost.

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Rohan, Holden Astra

Procheck Automotive Mobile Noosa

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I highly recommend Procheck Auto. I'm always happy with their service, professi...

I highly recommend Procheck Auto. I'm always happy with their service, professionalism and price. Excellent value. Luke is highly skilled, knowledgeable and friendly.

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Jacinta, Toyota Yaris

Unique Mobile Mechanic

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Very good experience. On time, friendly, and I was able to keep working on my st...

Very good experience. On time, friendly, and I was able to keep working on my stuff while they were working on the car. I have already recommended them to friends.

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Mike, Subaru Forester

1300AUTOTRANS Maroochydore

KUNDA PARK
star star star star star

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Service and information was satisfactory, and the staff were friendly. I would n...

Service and information was satisfactory, and the staff were friendly. I would not mind to have my car serviced there again.

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Jerzy, NISSAN MICRA

Ottos Mufflers

NOOSAVILLE
star star star star star_half

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"Plenty of parking and workshop looked well organized."

Graeme, Kia Sorento

D & F Autocare

LANDSBOROUGH
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Steve, TOYOTA LANDCRUISER

Quik Speed Brake & Mechanical

NAMBOUR
star star star star star

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star star star star star

I was able to book in online and know what the price would be. I then arrived at...

I was able to book in online and know what the price would be. I then arrived at the appointment time and was shocked when told my car would be serviced and be ready in a bit over an hour. They were true to their word and then I had follow up the following day. Yes if you devoted time to the one vehicle then a service would be available in this time frame but I have not experienced that with any other business. More than happy and will be back when the next service becomes due.

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Michael, Mazda CX-5

Goodyear Autocare Caboolture

MORAYFIELD
star star star star star_border

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star star star star star

"Great service. All things explained"

Rachael, Kia Sportage

Browns Autobahn Nambour

NAMBOUR
star star star star star_half

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star star star star star_border

The standard service was great. Nice little touch with flower in the air vent a...

The standard service was great. Nice little touch with flower in the air vent and washing the car. My wife thought that was a really nice touch. The additional services were a bit pricey and next time I will ask for a quote first.

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Shannon, Mazda 626

Authorised Service Centre Kawana

WARANA
star star star star star

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star star star star star

The service was quick with useful results. The attention was friendly with discu...

The service was quick with useful results. The attention was friendly with discussion after the work.

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Richard, HONDA JAZZ

Alltype Diesel Services Pty Ltd

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Excellent. Staff were very accommodating and the service was carried out in a ti...

Excellent. Staff were very accommodating and the service was carried out in a timely manner.

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Jan, Subaru Impreza

Smithy's Mechanical

YANDINA
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Very nice and friendly staff, and helpful they know what they are doing . I'll b...

Very nice and friendly staff, and helpful they know what they are doing . I'll be going there back there more

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Roger, Ford Falcon

Automech

BURPENGARY EAST
star star star star star_half

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star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

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David, Hyundai Getz

Gez Mechanical

YANDINA
star star star star star_half

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He was honest about what the car needed and didn't need and was prompt to contac...

He was honest about what the car needed and didn't need and was prompt to contact me before doing further work. Would recommend.

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Paul, Holden Astra

W B Motors

MOFFAT BEACH
star star star_border star_border star_border

Precise Mechanical

MORAYFIELD
star star star star star

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star star star star star

"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

Straight Auto Care and Repair

MOFFAT BEACH
star star star star star

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"Good mechanics and friendly service."

Scott, Toyota Landcruiser

Cotton Tree Mobile Mechanical

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star star star star star

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I was very impressed with the great service Wade did on my Barina. I would highl...

I was very impressed with the great service Wade did on my Barina. I would highly recommend Wade to anyone who wants a mobile car service. He was punctual and it was so much easier having the car serviced at home. Very friendly and kept me informed of what would be required for my next service.

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Jo, HOLDEN BARINA

The Piston Pitstop

CABOOLTURE
star star star star star

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star star star star star

I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

Read more

Donna, Honda Accord

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics in your area that are open. You can compare and book mechanics online in an instant. We allow you to pay upfront via credit card, PayPal, interest-free with ZipPay or pay on pickup. Booking your service has never been easier!

Once you've put in all the important details, we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can sort by price, nearest to you or highest rated. Once you've found the best mechanic for you, all you have to do is book online! You can pay via credit card or Paypal as well as interest-free payments via ZipPay! You can also pay on pick up. Too easy!

Need a logbook service? No problem. Need a basic service? Boom. Done. To make your life easier, we can even help you find trusted mechanics that are open on a Saturday near you!

Questions? Speak with a Service Advisor
1300 655 661