Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours.

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after.

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need.

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected.

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Book trusted and local mechanics with AutoGuru.

If your vehicle sounds more like an old donkey than a purring kitten, it might be time for a service! Here at AutoGuru, you’ll find a selection of the most reliable mechanics from all over Hervey Bay. Just fill in our Quotes form (or call us on 1300 655 661) and you’ll have instant access to a list of quotes from Hervey Bay Cbd mechanics & car services.

Using AutoGuru to look for mechanics in Hervey Bay Cbd means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Hervey Bay. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

Here at AutoGuru, we list quality mechanics who can offer you the best price on services or repairs. You’ll receive a fixed price quote for all makes and models and you’ll be able to find the Hervey Bay Cbd mechanic that’s most conveniently located to you.

Don't forget you can also compare and book local mobile mechanics in Hervey Bay Cbd through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Hervey Bay Cbd have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Hervey Bay Cbd mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Recently requested quotes for Hervey Bay Cbd mechanics

Average quote price in Hervey Bay

$419.72

Nissan X-Trail

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$560.24

Nissan X-Trail

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$605.61

Ssangyong Actyon Sports

TASKS QUOTED

Basic Service

$252.89

Mazda CX-7

TASKS QUOTED

Basic Service

$239.86

Kia Cerato

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$301.46

Volkswagen Golf

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$677.18

Nissan Navara

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$803.90

Hyundai Tucson

TASKS QUOTED

Logbook Service - 135000 kms / 108 months

$456.38

Mazda 626

TASKS QUOTED

Basic Service

$201.01

Mazda 626

TASKS QUOTED

Basic Service

$201.01

Nissan Patrol

TASKS QUOTED

Logbook Service - 140000 kms / 84 months

$418.08

Toyota Yaris

TASKS QUOTED

Basic Service

$191.40

Toyota Yaris

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$995.33

Kia Sorento

TASKS QUOTED

Basic Service

$217.33

Mini Mini

TASKS QUOTED

Logbook Service - Condition Based Service

$235.74

Hyundai Tucson

TASKS QUOTED

Logbook Service - 135000 kms / 108 months

$654.12

Kia Rio

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$526.81

Hyundai Tucson

TASKS QUOTED

Basic Service

$210.07

Mazda CX-9

TASKS QUOTED

Rear Brake pad replacement , Basic Service , Front brake pad replacement and Front wheel alignment

$776.87

Nissan X-Trail

TASKS QUOTED

Logbook Service - 110000 kms / 66 months

$209.85

Toyota Camry

TASKS QUOTED

Basic Service

$252.34

Toyota Camry

TASKS QUOTED

Logbook Service - 60000 kms / 36 months

$442.05

Nissan Murano

TASKS QUOTED

Logbook Service - 20000 kms / 12 months

$405.88

Toyota Corolla

TASKS QUOTED

Basic Service

$217.04

Jeep Compass

TASKS QUOTED

Logbook Service - 72000 kms / 36 months

$376.48

Chery J1

TASKS QUOTED

Logbook Service - 20000 kms / 12 months

$547.70

Chery J1

TASKS QUOTED

Basic Service

$171.19

Questions? Speak with a Service Advisor
1300 655 661