Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Top mechanics in Hervey Bay

RAW Mechanical

PIALBA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very friendly excellent customer service"

Kym, Nissan X-Trail

Total Auto Care

PIALBA
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

"good service and friendly staff went back to get more work done, very happy"

Tim, Holden Commodore

Cooloola New Age Mechanical

GYMPIE CBD
star star star star star

LATEST REVIEW

See all
star star star star star

Cooloola New Age Mechanical was efficient and courteous. They provided good serv...

Cooloola New Age Mechanical was efficient and courteous. They provided good service with free pickup (I only live two kms away) and advised what other problems the car had, such as a broken engine mount.

Read more

Louise, Nissan X-Trail

Fischer Automotive

SVENSSON HEIGHTS
star star star star star

LATEST REVIEW

See all
star star star star star

After 3 years of searching for a mechanic I could trust. I have found that in Fi...

After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

Read more

Lorraine, Hyundai Elantra

Recently requested quotes for Hervey Bay mechanics

Average quote price in Hervey Bay

$287.65

HERVEY BAY CBD

Audi A4

TASKS QUOTED

Basic Service

$485.49

Other mechanics in Hervey Bay

Ram Automotive

COOLUM BEACH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Was on a driving holiday from WA. Performed a 130K log book service on my Prado ...

Was on a driving holiday from WA. Performed a 130K log book service on my Prado with no issues. Clearly explained issues I should get checked next time I book a service when back home. Was very friendly and was a pleasure to deal with.

Read more

Anthony, Toyota Landcruiser/Prado

Kunda Park Automotive

KUNDA PARK
star star star star star

LATEST REVIEW

See all
star star star star star

Kunda only undertook works that I asked for - no extras were added on when I col...

Kunda only undertook works that I asked for - no extras were added on when I collected my car. They outlined what work was required - and gave me some options on how to go about that. It was straight up information, with no hard sell. A good experience and I will use them again.

Read more

Caitlin, Ford Laser

Midas Maroochydore

MAROOCHYDORE
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

"Friendly, efficient, quick and helpful with follow ups."

Chris, Jeep Wrangler

ABS Kawana

BOKARINA
star star star star star

LATEST REVIEW

See all
star star star star star

"I would recommend to others."

Lyn-Anne, Hyundai Santa Fe

Carite Auto Repairs

WARANA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Matt and his team provided an excellent service"

Don, Jeep Grand Cherokee

Procheck Automotive

CALOUNDRA WEST
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very good service as always "

Gavin, MITSUBISHI LANCER

Midas Caboolture

MORAYFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Quick and efficient service. Would recommend the supplier, Midas to friends and...

Quick and efficient service. Would recommend the supplier, Midas to friends and relatives for log book car servicing

Read more

Jim, Isuzu D-Max

Mechanics on Demand

CLONTARF
star star star star star

LATEST REVIEW

See all
star star star star star

"GREAT SERVICE WITH A SMILE"

Frank, Kia Grand Carnival

* Minimum service amounts apply

Caboolture Fuel Injection Automotive Centre

CABOOLTURE
star star star star star_half

LATEST REVIEW

See all
star star star star star

They were ready for me when I arrived, told me how long they would be, explained...

They were ready for me when I arrived, told me how long they would be, explained what needed doing, and quoted a decent price - cheaper than anyone else. The mechanic was friendly and the workshop and waiting area was clean.

Read more

Maria, Holden Captiva

Clark's Garage

CALOUNDRA
star star star star star

LATEST REVIEW

See all
star star star star star

Very professional, everything was and explained, I got it cheaper than my initia...

Very professional, everything was and explained, I got it cheaper than my initial quote as they followed up my last service details... no messy hand prints all over my car....they did a better job than Ford.

Read more

Tracey, Ford Kuga

1300AUTOTRANS Deception Bay

DECEPTION BAY
star star star star star

LATEST REVIEW

See all
star star star star star

Flawless Service at an unbeatable low price. I will definitely recommend them to...

Flawless Service at an unbeatable low price. I will definitely recommend them to my Friends.

Read more

Paul, Subaru Outback

Midas Kippa-Ring

KIPPA-RING
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very friendly place, free lift home, explained parts needed happy with service"

IRENE, Honda Civic

Ultra Tune North Lakes

NORTH LAKES
star star star star star_half

LATEST REVIEW

See all
star star star star star

First time using Ultra Tune I will definitely be back professional service, than...

First time using Ultra Tune I will definitely be back professional service, thanks.

Read more

Noel, Nissan X-Trail

Protune Mechanical

WARANA
star star star star star

LATEST REVIEW

See all
star star star star star

"Quick, thorough, polite, honest, thoughtful and professional"

Viktoriya, Peugeot 308

Motormech

DECEPTION BAY
star star star star star

LATEST REVIEW

See all
star star star star star

"Outstanding customer service and made me feel welcome. Workmanship excellent."

Judith, TOYOTA AURION

Noosa Mechanical

NOOSAVILLE
star star star star star

LATEST REVIEW

See all
star star star star star

Although only in for a basic service, staff were very helpful, consulted over an...

Although only in for a basic service, staff were very helpful, consulted over any issues found, and were fast and efficient: as well a loan car was made available. Thoroughly recommended.

Read more

Gerard, Hyundai Elantra

Ultra Tune Currimundi

CURRIMUNDI
star star star star star_half

LATEST REVIEW

See all
star star star star star

The mechanic misunderstood the service manual and tried to carry out extra work ...

The mechanic misunderstood the service manual and tried to carry out extra work at extra cost. When I refused the extra service he refused to stamp the service book. I had to point out his error and explain my vehicles service book to him in order to convince him to stamp the book. The cost was the same as a dealer service which I will use next time.

Read more

Melanie, NISSAN DUALIS

Ottos Mufflers

NOOSAVILLE
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

"Excellent to deal with and provided excellent service"

Leckey, Volkswagen Golf VI

D & F Autocare

LANDSBOROUGH
star star star star star_border

LATEST REVIEW

See all
star star star star star

not only did they do a good job on the service of my car but being on my L plate...

not only did they do a good job on the service of my car but being on my L plates i had to take my 70 year old friend with me and they dropped her home and then picked us up from the train station with the car. It was a fixed price car service of $215 but i got $3.85 change. Another little thing that will guarantee my future services and mechanical jobs are done with D and F Autocare.

Read more

Troy, FORD ESCAPE

Unicorn Mechanical

NARANGBA
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent service"

Alka, Toyota Camry

Quik Speed Brake & Mechanical

NAMBOUR
star star star star star

LATEST REVIEW

See all
star star star star star_border

Really generous service, and very honestly for every part of doing my car. Reall...

Really generous service, and very honestly for every part of doing my car. Really recommend :)

Read more

Chanon, Suzuki Swift

Halvorson's Motor Repairs

KIPPA-RING
star star star star star

LATEST REVIEW

See all
star star star star star

Straight talking straight forward, great service, gave me an idea of what repair...

Straight talking straight forward, great service, gave me an idea of what repairs might be needed int he future did not try to up sell

Read more

Diane, Honda CR-V

Auto Leaders Caloundra

CALOUNDRA WEST
star star star star star

LATEST REVIEW

See all
star star star star star

"Super friendly staff, fast service and hassle free set up!"

Maddie, BMW 3 Series

ABS Caboolture

CABOOLTURE
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent job no hidden costs 👍👍"

Paul, Holden Cruze

Huston Motors

KINGAROY
star star star star star

LATEST REVIEW

See all
star star star star star

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

Read more

Narelle, Holden Commodore

Veloce Mechanics

CLONTARF
star star star star star

LATEST REVIEW

See all
star star star star star

Professional quick, able to repair rear wheel bearings in short time and advise ...

Professional quick, able to repair rear wheel bearings in short time and advise on other issues.

Read more

Paul, Honda Civic

Ultra Tune Redcliffe

CLONTARF
star star star star star

LATEST REVIEW

See all
star star star star star

"Great price, the guys did a great job."

Billy, Toyota FJ Cruiser

Kawana Auto Service

WARANA
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Prompt service would go again"

David, TOYOTA COROLLA

Browns Autobahn Nambour

NAMBOUR
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

The standard service was great. Nice little touch with flower in the air vent a...

The standard service was great. Nice little touch with flower in the air vent and washing the car. My wife thought that was a really nice touch. The additional services were a bit pricey and next time I will ask for a quote first.

Read more

Shannon, Mazda 626

Automech

BURPENGARY EAST
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

Read more

David, Hyundai Getz

Smithy's Mechanical

YANDINA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very nice and friendly staff, and helpful they know what they are doing . I'll b...

Very nice and friendly staff, and helpful they know what they are doing . I'll be going there back there more

Read more

Roger, Ford Falcon

Straight Auto Care and Repair

MOFFAT BEACH
star star star star star

LATEST REVIEW

See all
star star star star star

"Good mechanics and friendly service."

Scott, Toyota Landcruiser

The Piston Pitstop

CABOOLTURE
star star star star star

LATEST REVIEW

See all
star star star star star

I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

Read more

Donna, Honda Accord

Precise Mechanical

MORAYFIELD
star star star star star

LATEST REVIEW

See all
star star star star star

"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

W B Motors

MOFFAT BEACH
star star star star_border star_border

No deposit & interest free

BOOK NOW, PAY LATER

Otto

Search and book Hervey Bay Audi mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.
Questions? Speak with a Service Advisor
1300 655 661