Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Hervey Bay Alfa Romeo mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Top mechanics in Hervey Bay

RAW Mechanical

PIALBA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Amazing service! Honest about work that needed to be done and did all the work v...

Amazing service! Honest about work that needed to be done and did all the work very promptly. Will difinitly use them in the future

Read more

Natasha, Renault Megane III

Total Auto Care

PIALBA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Brilliant service great job will use again thank you"

Rob, BMW 120i

Cooloola New Age Mechanical

GYMPIE CBD
star star star star star

LATEST REVIEW

See all
star star star star star

"Great friendly service, on time and on price."

Dean, Isuzu D-Max

Fischer Automotive

SVENSSON HEIGHTS
star star star star star

LATEST REVIEW

See all
star star star star star

Great value And great service. Would recommended to Anyone after a reliable mech...

Great value And great service. Would recommended to Anyone after a reliable mechanic.

Read more

ben, Hyundai Grandeur

Other mechanics in Hervey Bay

Ram Automotive

COOLUM BEACH
star star star star star_half

LATEST REVIEW

See all
star star star star star

First time I have used Ram Automotive and would highly recommend their services ...

First time I have used Ram Automotive and would highly recommend their services to everyone. Great team, great service, great pricing, I will be back.

Read more

Gordon, DODGE CALIBER

Kunda Park Automotive

KUNDA PARK
star star star star star

LATEST REVIEW

See all
star star star star star

Friendly. Good prompt service. No overcharging or hidden fees or any bull. Strai...

Friendly. Good prompt service. No overcharging or hidden fees or any bull. Straightforward honest reliable service. Will be taking my car only there from now on. Highly recommend this workshop.

Read more

Peter, Ford G6

Midas Maroochydore

MAROOCHYDORE
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Really lovely guys, drop off and pick up was very helpful & friendly service:)"

Savannah, Mazda 2

ABS Kawana

BOKARINA
star star star star star

LATEST REVIEW

See all
star star star star star

"Friendly staff, great customer service"

Frais, Subaru XV

Carite Auto Repairs

WARANA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Matt the service manager was very helpful, answered all my questions dropped the...

Matt the service manager was very helpful, answered all my questions dropped the car off on time. I am happy with the work performed on the car.

Read more

Peter, Holden Ute

Procheck Automotive

CALOUNDRA WEST
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Fast, reliable, friendly and informative"

Selina, Kia Rio

Midas Caboolture

MORAYFIELD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Did an excellent job."

Kevin, Mitsubishi Lancer

Mechanics on Demand

CLONTARF
star star star star star

LATEST REVIEW

See all
star star star star star

Awesome job!! Really quick, efficient and friendly, told me what I'd do and the ...

Awesome job!! Really quick, efficient and friendly, told me what I'd do and the car is much better.

Read more

igor, Holden Astra

* Minimum service amounts apply

Caboolture Fuel Injection Automotive Centre

CABOOLTURE
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

The lady at the desk was super helpful and friendly! I was a little time poor so...

The lady at the desk was super helpful and friendly! I was a little time poor so the guys had my service done quickly. There were a couple of minor things that my car needed fixed, which was all explained on my receipt, the only thing I would have liked is if a quote was with it so I knew how how much it was going to set me back when I bring my car back...But I will 100% be bringing my car back

Read more

Jodie, Nissan Micra

Clark's Garage

CALOUNDRA
star star star star star

LATEST REVIEW

See all
star star star star star

Car serviced well. I've got recommendation what should be done next, which I app...

Car serviced well. I've got recommendation what should be done next, which I appreciate. Friendly contact with customer.

Read more

Diana, Subaru Forester

Midas Kippa-Ring

KIPPA-RING
star star star star star_half

LATEST REVIEW

See all
star star star star star

Travis from Midas did a great job explaining what needed to be done and why. He ...

Travis from Midas did a great job explaining what needed to be done and why. He showed me the replaced parts pointing out the damage to those parts and told how I will note the improved performance to ride and handling. Very happy.

Read more

Mark, Holden Commodore

Ultra Tune North Lakes

NORTH LAKES
star star star star star_half

LATEST REVIEW

See all
star star star star star

First time using Ultra Tune I will definitely be back professional service, than...

First time using Ultra Tune I will definitely be back professional service, thanks.

Read more

Noel, Nissan X-Trail

Sunshine Coast Roadworthy & Car Service Centre

KUNDA PARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Staff were extremely helpful and informative. Service and repairs completed to m...

Staff were extremely helpful and informative. Service and repairs completed to my satisfaction.

Read more

Tracy, BMW 318i

Protune Mechanical

WARANA
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service, super friendly and great prices."

Tamieka, Nissan Juke

Motormech

DECEPTION BAY
star star star star star

LATEST REVIEW

See all
star star star star star

Great work! They don't talk down to women. My car was serviced in a timely manne...

Great work! They don't talk down to women. My car was serviced in a timely manner by people who really knew what they were doing. I was called before they went ahead with things that were above the quoted price. I would definitely use again.

Read more

Renee, NISSAN TIIDA

Aussie Automotive Services Caboolture

CABOOLTURE
star star star star star

LATEST REVIEW

See all
star star star star star

Have been to Aussie Automotive for my last 3 services, every time they have been...

Have been to Aussie Automotive for my last 3 services, every time they have been quick and up front.

Read more

Michael, Nissan Navara/Pick-up

Noosa Mechanical

NOOSAVILLE
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent!! Good mechanic and best price too."

Brett, Kia Rio

Ultra Tune Currimundi

CURRIMUNDI
star star star star star_half

LATEST REVIEW

See all
star star star star star

Was very happy with the service and communication. Always kept on the loop Ple...

Was very happy with the service and communication. Always kept on the loop Pleasure to deal with

Read more

Daniel, Hyundai Getz

Ottos Mufflers

NOOSAVILLE
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Plenty of parking and workshop looked well organized."

Graeme, Kia Sorento

D & F Autocare

LANDSBOROUGH
star star star star star_border

LATEST REVIEW

See all
star star star star star

Diesel log book service in Glasshouse Country which included complimentary vehic...

Diesel log book service in Glasshouse Country which included complimentary vehicle wash. Nice to be looked after by a local.

Read more

Denis, NISSAN NAVARA

Unicorn Mechanical

NARANGBA
star star star star star

LATEST REVIEW

See all
star star star star star

I was gob smacked by the level of professionalism from my contact at UNICORN Lia...

I was gob smacked by the level of professionalism from my contact at UNICORN Liam. He went over and above to ensure that the commitment made by UNICORN on their quote was adhered to. Even discretional items were completed at additional effort but with no charge. Customer facilities were brilliant. Staff engaging and pleasant and cannot say enough good about my experience without someone thinking its a insider. Not the case I can assure you. Thank you LIAM and Co. I will be back and am referring my family also.

Read more

Peter, Isuzu D-Max

Quik Speed Brake & Mechanical

NAMBOUR
star star star star star

LATEST REVIEW

See all
star star star star star_border

Really generous service, and very honestly for every part of doing my car. Reall...

Really generous service, and very honestly for every part of doing my car. Really recommend :)

Read more

Chanon, Suzuki Swift

Halvorson's Motor Repairs

KIPPA-RING
star star star star star

LATEST REVIEW

See all
star star star star star

Straight talking straight forward, great service, gave me an idea of what repair...

Straight talking straight forward, great service, gave me an idea of what repairs might be needed int he future did not try to up sell

Read more

Diane, Honda CR-V

Auto Leaders Caloundra

CALOUNDRA WEST
star star star star star

LATEST REVIEW

See all
star star star star star_border

"Great service. Great people"

Bradley, Mazda 3

ABS Caboolture

CABOOLTURE
star star star star star

LATEST REVIEW

See all
star star star star star

Great workshop they did everything that need to be done at a great price thanks ...

Great workshop they did everything that need to be done at a great price thanks agan.

Read more

Julie, Toyota Hilux

Huston Motors

KINGAROY
star star star star star

LATEST REVIEW

See all
star star star star star

"Prompt, efficient and communicated well."

Mark, Kia Sorento

Veloce Mechanics

CLONTARF
star star star star star

LATEST REVIEW

See all
star star star star star

Professional quick, able to repair rear wheel bearings in short time and advise ...

Professional quick, able to repair rear wheel bearings in short time and advise on other issues.

Read more

Paul, Honda Civic

Ultra Tune Redcliffe

CLONTARF
star star star star star

LATEST REVIEW

See all
star star star star star

Friendly service. Completed service based on quote with no extra charges/work. V...

Friendly service. Completed service based on quote with no extra charges/work. Very happy.

Read more

Alice, Nissan Micra

Kawana Auto Service

WARANA
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Very helpful and great service, highly recommended "

Beau, TOYOTA PRADO

Browns Autobahn Nambour

NAMBOUR
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

The standard service was great. Nice little touch with flower in the air vent a...

The standard service was great. Nice little touch with flower in the air vent and washing the car. My wife thought that was a really nice touch. The additional services were a bit pricey and next time I will ask for a quote first.

Read more

Shannon, Mazda 626

Automech

BURPENGARY EAST
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

Read more

David, Hyundai Getz

Smithy's Mechanical

YANDINA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very nice and friendly staff, and helpful they know what they are doing . I'll b...

Very nice and friendly staff, and helpful they know what they are doing . I'll be going there back there more

Read more

Roger, Ford Falcon

Straight Auto Care and Repair

MOFFAT BEACH
star star star star star

LATEST REVIEW

See all
star star star star star

"Good mechanics and friendly service."

Scott, Toyota Landcruiser

The Piston Pitstop

CABOOLTURE
star star star star star

LATEST REVIEW

See all
star star star star star

I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

Read more

Donna, Honda Accord

Precise Mechanical

MORAYFIELD
star star star star star

LATEST REVIEW

See all
star star star star star

"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

W B Motors

MOFFAT BEACH
star star star star_border star_border

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661