Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Tugun mobile mechanics. Book your car service online and save.

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Elanora Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

On time and efficient. Didn't pay a cent more than the fixed price and, knowing ...

On time and efficient. Didn't pay a cent more than the fixed price and, knowing there would be additional things needing to be done, we were given a list of these at the end of the service. Would highly recommend.

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Lucy, MAZDA Mazda3

Thortos Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

The guys were eager to listen were helpful and respectful. Really knew their stu...

The guys were eager to listen were helpful and respectful. Really knew their stuff and didn't feel like I had my prostrate checked after paying bill.

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Craig, Mitsubishi Express Van

Sandy's Auto Service

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

They communicated well to arrange the service and were timely and thorough with ...

They communicated well to arrange the service and were timely and thorough with the service and recommendations.

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Elia, Mazda 2

A Grade Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Michael and Bryce were so wonderful, got me back on the road to get the kids to ...

Michael and Bryce were so wonderful, got me back on the road to get the kids to school in no time! Such great service - THANKYOU!

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Marika, Audi Q5

JW Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

The mechanic JW Mobile was great but the Fixed Price Car Service was fraught wit...

The mechanic JW Mobile was great but the Fixed Price Car Service was fraught with issues.

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Cherie, Mazda 3

Magic Spanners Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star_border star_border

"Good service and friendly but didn't give a receipt."

Jeremy, Holden Rodeo

Coastwide Mobile Service Centre

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Arrived on time. Very friendly and helpful."

Kym, Nissan X-Trail

Recently requested quotes for Tugun mechanics

Average quote price in Gold Coast

$415.81

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$613.91

Mitsubishi Express Van

TASKS QUOTED

Logbook Service - 210000 kms / 168 months

$153.15

Ford Focus

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$386.30

Kia Sportage

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$255.69

Mitsubishi Express Van

TASKS QUOTED

Logbook Service - 285000 kms / 228 months

$153.15

Mitsubishi Express Van

TASKS QUOTED

Logbook Service - 300000 kms / 240 months

$724.67

Nissan Dualis/Dualis+2

TASKS QUOTED

Logbook Service - 50000 kms / 30 months

$207.48

Nissan Dualis/Dualis+2

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$383.28

Holden Caprice

TASKS QUOTED

Logbook Service - 240000 kms / 144 months

$586.08

Nissan Dualis/Dualis+2

TASKS QUOTED

Logbook Service - 130000 kms / 78 months

$223.47

BMW X3

TASKS QUOTED

Basic Service

$309.75

Toyota Camry

TASKS QUOTED

Logbook Service - 105000 kms / 63 months

$217.02

Mazda 2

TASKS QUOTED

Logbook Service - 30000 kms / 36 months

$162.57

Nissan X-Trail

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$467.40

Honda Civic

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$221.50

Toyota Landcruiser Prado

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$982.32

Hyundai i20

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$588.66

Ford Ranger

TASKS QUOTED

Logbook Service - 135000 kms / 108 months

$479.43

Kia Rio

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$227.36

Honda Jazz

TASKS QUOTED

Logbook Service - 30000 kms / any months

$205.51

Toyota Landcruiser Prado

TASKS QUOTED

Logbook Service - 230000 kms / 138 months

$220.62

Land Rover Range Rover Sport

TASKS QUOTED

Basic Service

$245.36

Hyundai Excel

TASKS QUOTED

Basic Service

$143.98

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$289.83

No deposit & interest free

BOOK NOW, PAY LATER

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ROBINA
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Book trusted and local mechanics with AutoGuru.

Need to book your car in for a logbook or basic service, then choose the hassle free option and compare local Tugun mobile mechanics. Our network of AutoGuru mechanics come to you. Get a free quote online today or call our friendly customer service team of 1300 655 661!

Wherever you may be, we allow you to compare prices for mobile mechanics based on the same scheduled service tasks for your vehicle make and model. Listing only the top rated mobile mechanics, we take the guesswork out of finding a reliable mobile mechanic who can come to you.

We list mobile mechanic services for a range of vehicle makes and models, from BMW’s and Audi’s through to Hyundai and Nissan. Whatever car you drive, we’ll find a good mobile mechanic to service it, at your home or at your work.

Questions? Speak with a Service Advisor
1300 655 661