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Serviced - 22 January 2022

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Oxenford

Car - 2010 Toyota Hilux

Auto supplier - BJM Mechanical Mufflers and Tyres

Services - Logbook Service - 190000 kms / 114 months

Price - $205.47 inc GST

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Serviced - 18 January 2022

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Helensvale

Car - 2017 Kia Cerato

Auto supplier - Bridgestone Select Helensvale

Services - Logbook Service - 60000 kms / 48 months + Extras

Price - $313.46 inc GST

Very friendly staff.

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Serviced - 12 January 2022

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Upper Coomera

Car - 2017 Holden Astra

Auto supplier - AutoCare Centre

Services - Logbook Service - 120000 kms / 72 months

Price - $528.59 inc GST

One of the best mechanics I've been to. They were straight to the point and honest. Show everything that was done and need to be done somewhere down the track.

Reply from workshop

Thank you for your awesome review Matthew, it was an absolute pleasure helping you in store and the team looks forward to your next visit!

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Serviced - 29 December 2021

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Upper Coomera

Car - 2014 Audi Q7

Auto supplier - Bridgestone Select Upper Coomera

Services - Logbook Service - 120000 kms / 96 months + Extras

Price - $709.45 inc GST

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Serviced - 17 November 2021

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Upper Coomera

Car - 2012 Mitsubishi Lancer

Auto supplier - Bridgestone Select Upper Coomera

Services - Basic Service

Price - $190.33 inc GST

Absolutely wonderful, thank you for the service you guys did on my Lancer, she runs so much smoother. And very lovely service and just very nice people there.

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Serviced - 9 November 2021

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Upper Coomera

Car - 2018 Mitsubishi ASX

Auto supplier - Coomera Wheel & Tyre

Services - Tyre replacement

Price - $260.00 inc GST

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Serviced - 7 June 2021

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Oxenford

Car - 2017 Hyundai Tucson

Auto supplier - BJM Mechanical Mufflers and Tyres

Services - Logbook Service - 105000 kms / 84 months + Extras

Price - $206.70 inc GST

I had to get new front light bulbs in which they didn’t do so that was a shame.

Reply from workshop

Hmm, we did check all lights however if there was something missed we apologise and will replace it at no charge if you return. Have a great day.

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Serviced - 7 April 2021

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Helensvale

Car - 2016 Toyota Landcruiser Prado

Auto supplier - Goodyear Autocare Helensvale

Services - Front brake pad replacement + Rear Brake pad replacement + Extras

Price - $455.38 inc GST

I brought my vehicle in for new brake pads and to machine the brake rotors. When I picked up the car, the manager told me that they had a “hell of a time” to get the rotors off - but all good in the end. Later that evening I heard a slight screeching coming from the rear wheel and this continued on/off over the course of two days while on vacation towing a caravan. I contacted Goodyear while out of town to explain the issue and asked that I bring the vehicle back in as there is a problem with one of the brakes. When I brought the vehicle back they took off the rear brake caliber and rotor to find out that the brake shoe pins/clips/springs had dislodged from their position and these parts were causing the screeching noise. They indicated at that time that they had no clue how this could happen as you have to take the axle off to get to these parts. They started to tell me that in addition to the brake parts they may also need to replace an oil seal on the axle. Really...remove an axle to get to the brakes? This is when alarm bells started ringing as it appears that these guys have no clue what they are doing. The owner told me that “We’ll take care of this as best that we can - don’t worry. Just leave it with us tomorrow while we get it fixed - we'll take care of you". Given the situation, I was generally pleased that they were going to resolve the issue. That evening I looked up videos on YouTube and posted my situation on an online Toyota Prado forum as I wanted to understand how this could happen in the first place. The resounding response was that this type of damage happens when you do not back off the tension on the parking brake and then try to remove the brake rotor. People provided commentary that this is common and the telltale sign is that it is very hard to remove the rotors from the hub. This reminded me of what the owner told me when I originally picked up the vehicle from Goodyear (they had a hell of a time getting the rotors off).... hmm...coincidence? When I picked up the vehicle from Goodyear the following day, I was told that I would only be charged for two hours of labour and a small amount of parts. I should mention that they were not able to get the proper parts - they got the muffler shop next door to weld up a pin they couldn't source and used a different spring that 'should do the job'. The total was $270....this is after I spent $660 to get the brakes done in the first place. I indicated that even though I appreciated all their work and effort, I should not have to pay for this work as the issue was caused by their workmanship. I refused to pay for the rectification works to my vehicle. After a few minutes of back and forth in front of other customers, the owner of Goodyear yelled at me, “You better get outta here before I kick you out...and never come back here again". If I could give a 0/5 I would... ... view more

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Serviced - 31 March 2021

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Helensvale

Car - 2007 Honda Civic

Auto supplier - Goodyear Autocare Helensvale

Services - Logbook Service - 110000 kms / 66 months + Extras

Price - $199.18 inc GST

Grant was very helpful.

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Serviced - 20 November 2020

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Upper Coomera

Car - 2014 Mercedes-Benz B-Class

Auto supplier - Bridgestone Select Upper Coomera

Services - Basic Service + Extras

Price - $271.38 inc GST

No issues with the work done. However, I am pretty sure my wheels and tires were not rotated as I was led to believe was included.

Reply from workshop

Hi Ben, if you would like to call our workshop, we will gladly help rectify this issue for you. Bridgestone select upper Coomera

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Serviced - 7 March 2020

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Helensvale

Car - 2009 Holden Commodore

Auto supplier - Bridgestone Select Helensvale

Services - Tyre replacement

Price - $95.00 inc GST

Fast, efficient, great service and pricing.

Reply from workshop

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Quote - 10 January 2022

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2005 Ford Falcon

Services - Front brake pad and rotor replacement

Fixed quote - $836.72 inc GST