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Serviced - 15 January 2022

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Helensvale

Car - 2013 Mazda 3

Auto supplier - Bridgestone Select Helensvale

Services - Logbook Service - 100000 kms / 60 months + Extras

Price - $271.53 inc GST

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Serviced - 8 January 2022

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Arundel

Car - 2017 Nissan Pathfinder

Auto supplier - Goodyear Autocare Labrador

Services - Logbook Service - 60000 kms / 72 months + Extras

Price - $201.04 inc GST

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Serviced - 8 January 2022

location_on

Helensvale

Car - 2009 Ford Falcon

Auto supplier - Bridgestone Select Helensvale

Services - Clutch Fluid Replacement + Extras

Price - $110.00 inc GST

The Staff were so helpful and professional about getting my car back on the road. They explained what needed too be done and gave me a idea what’s too be fixed and how they can fix it. Great stuff.

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Serviced - 29 December 2021

location_on

Arundel

Car - 2011 Suzuki Alto

Auto supplier - Goodyear Autocare Labrador

Services - Tyre replacement

Price - $35.00 inc GST

Always reliable, on time and reasonably priced.

Reply from workshop

Thank you for your review Chloe, we appreciate your feedback. We look forward to seeing you in the future.

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Serviced - 4 December 2021

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Arundel

Car - 2004 Mazda 2

Auto supplier - Trust Automotive

Services - Re-gas Air-conditioning

Price - $99.00 inc GST

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Serviced - 6 October 2021

location_on

Arundel

Car - 2018 Mazda CX-5

Auto supplier - Trust Automotive

Services - Logbook Service - 40000 kms / 48 months + Extras

Price - $392.39 inc GST

Great service. Very thorough and honest. We'll see you guys in 10k kilometers!

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Serviced - 7 April 2021

location_on

Helensvale

Car - 2016 Toyota Landcruiser Prado

Auto supplier - Goodyear Autocare Helensvale

Services - Front brake pad replacement + Rear Brake pad replacement + Extras

Price - $455.38 inc GST

I brought my vehicle in for new brake pads and to machine the brake rotors. When I picked up the car, the manager told me that they had a “hell of a time” to get the rotors off - but all good in the end. Later that evening I heard a slight screeching coming from the rear wheel and this continued on/off over the course of two days while on vacation towing a caravan. I contacted Goodyear while out of town to explain the issue and asked that I bring the vehicle back in as there is a problem with one of the brakes. When I brought the vehicle back they took off the rear brake caliber and rotor to find out that the brake shoe pins/clips/springs had dislodged from their position and these parts were causing the screeching noise. They indicated at that time that they had no clue how this could happen as you have to take the axle off to get to these parts. They started to tell me that in addition to the brake parts they may also need to replace an oil seal on the axle. Really...remove an axle to get to the brakes? This is when alarm bells started ringing as it appears that these guys have no clue what they are doing. The owner told me that “We’ll take care of this as best that we can - don’t worry. Just leave it with us tomorrow while we get it fixed - we'll take care of you". Given the situation, I was generally pleased that they were going to resolve the issue. That evening I looked up videos on YouTube and posted my situation on an online Toyota Prado forum as I wanted to understand how this could happen in the first place. The resounding response was that this type of damage happens when you do not back off the tension on the parking brake and then try to remove the brake rotor. People provided commentary that this is common and the telltale sign is that it is very hard to remove the rotors from the hub. This reminded me of what the owner told me when I originally picked up the vehicle from Goodyear (they had a hell of a time getting the rotors off).... hmm...coincidence? When I picked up the vehicle from Goodyear the following day, I was told that I would only be charged for two hours of labour and a small amount of parts. I should mention that they were not able to get the proper parts - they got the muffler shop next door to weld up a pin they couldn't source and used a different spring that 'should do the job'. The total was $270....this is after I spent $660 to get the brakes done in the first place. I indicated that even though I appreciated all their work and effort, I should not have to pay for this work as the issue was caused by their workmanship. I refused to pay for the rectification works to my vehicle. After a few minutes of back and forth in front of other customers, the owner of Goodyear yelled at me, “You better get outta here before I kick you out...and never come back here again". If I could give a 0/5 I would... ... view more

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Serviced - 31 March 2021

location_on

Helensvale

Car - 2007 Honda Civic

Auto supplier - Goodyear Autocare Helensvale

Services - Logbook Service - 110000 kms / 66 months + Extras

Price - $199.18 inc GST

Grant was very helpful.

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Serviced - 24 April 2020

location_on

Arundel

Car - 2006 Mazda 3

Auto supplier - Best Price Auto Workshop

Services - Grinding noise when braking inspection

Price - $88.00 inc GST

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Serviced - 7 March 2020

location_on

Helensvale

Car - 2009 Holden Commodore

Auto supplier - Bridgestone Select Helensvale

Services - Tyre replacement

Price - $95.00 inc GST

Fast, efficient, great service and pricing.

Reply from workshop

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Serviced - 15 March 2019

location_on

Arundel

Car - 2007 Holden Barina

Auto supplier - Trust Automotive

Services - Service and Thermostat Housing replacement

Price - $407.50 inc GST

Scott and the team are great very efficient will use there workshop again

Reply from workshop

Cheer Karina for the great review happy to help

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Serviced - 13 July 2017

location_on

Arundel

Car - 2014 Nissan X-Trail

Auto supplier - Best Price Auto Workshop

Services - Front brake pad replacement

Price - $231.00 inc GST

Very nice mechanic