Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours.

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after.

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need.

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected.

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Book trusted and local mechanics with AutoGuru.

Booking your next car service? Compare the top rated mechanics in your area of Gold Coast in one place. We combine the best mechanics in Helensvale and surrounding suburbs offering the service options you need. Prices are set up front, so there are no nasty surprises. Book online now, or call 1300 655 661.

AutoGuru offer a quick and simple method of finding mechanics across Gold Coast and in the Helensvale area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

Whether you have a small daily driver a prime mover, or anything in between, we have the local Helensvale mechanic that will suit your needs and budget. If you need a logbook service, a tune up, a new motor or a rear-view mirror repair, you’ll find the best price right here on AutoGuru.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Helensvale that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Customers love our Helensvale mechanics

2016 Hyundai Accent (2006-2018) image

Rhiannon T

2016 Hyundai Accent (2006-2018)

Bridgestone Select Helensvale Helensvale

star star star star star October 2018

Very happy! Lovely helpful staff.

2012 Holden Barina image

Karla d

2012 Holden Barina

Bridgestone Select Helensvale Helensvale

star star star star star October 2018

Professional service job done quickly and at the price I was quoted

2013 Nissan Dualis/Dualis+2 image

Natalia R

2013 Nissan Dualis/Dualis+2

Bridgestone Select Helensvale Helensvale

star star star star star October 2018

Bridgestone Select Helensvale were awesome! They were fast and respectful of the time I needed to pi...

2012 Nissan X-Trail image

Dave C

2012 Nissan X-Trail

Bridgestone Select Helensvale Helensvale

star star star star star_border October 2018

The mechanics did a good job and the car was ready when they said it would be staff were friendly gr...

2014 Mitsubishi Triton image

Phil C

2014 Mitsubishi Triton

Bridgestone Select Helensvale Helensvale

star star star star star September 2018

Easy experience, on time with completion and on budget.

2010 Mazda 6 image

Tammy B

2010 Mazda 6

Bridgestone Select Helensvale Helensvale

star star star star star September 2018

Friendly and efficient 😀

Recently requested quotes for Helensvale mechanics

Average quote price in Gold Coast

$405.00

Peugeot 307

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$1,332.50

Holden Rodeo

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Logbook Service - 255000 kms / 153 months

$215.24

Mercedes-Benz A-Class

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Basic Service

$266.08

Mazda BT-50

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Logbook Service - 150000 kms / 180 months

$256.14

Ford Territory

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$219.71

Hyundai Getz

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Basic Service

$146.09

Hyundai Getz

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$414.63

Audi Q3

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Front brake pad replacement and Logbook Service - 135000 kms / 108 months

$412.52

Volkswagen Golf

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Logbook Service - 120000 kms / 96 months

$562.95

Nissan Pulsar

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Basic Service

$125.05

Toyota Landcruiser Prado

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Re-gas Air-conditioning

$120.00

Holden Barina

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Basic Service

$168.32

Ford Falcon

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$263.84

Ford Falcon

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Transmission Fluid Service/Replacement

$309.75

Hyundai i30

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Logbook Service - 60000 kms / 48 months

$184.86

Volkswagen Polo

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$230.63

Mitsubishi Aspire

TASKS QUOTED

Basic Service

$183.70

Hyundai i20

TASKS QUOTED

Basic Service

$151.08

Ford Territory

TASKS QUOTED

Basic Service

$250.99

Ford Falcon

TASKS QUOTED

Basic Service

$284.91

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Mechanics near Helensvale

Game Over GC

Helensvale QLD 4212

Blue Ribbon Autocare

Helensvale QLD 4212, Helensvale QLD 4212

Helensvale Car Care

2 Helensvale Rd, Helensvale QLD 4212

Lawry Auto Solutions Pty Ltd

3 Derwent Ave, Helensvale QLD 4212

Von Bibra Helensvale Auto Village

1 Town Centre Drive, Helensvale QLD 4212

Zupps Gold Coast

Cnr Town Centre Drv & Gold Coast Hwy, Helensvale QLD 4212

Goodyear Autocare Helensvale

3 / 52 Siganato Drv, Helensvale QLD 4212

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Questions? Speak with a Service Advisor
1300 655 661