Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Helensvale mechanics and book your car service online

Pine Ridge Mechanical image
Pine Ridge Mechanical image

Pine Ridge Mechanical

689 Pine Ridge Road, Biggera Waters

"As a single female, it's very daunting trying to find a trustworthy honest mechanic. It was refreshi..."

"As a single female, it's very daunting trying to find a trustworthy honest mechanic. It was refreshing to discover this company is a long standing family run business. The guys explained everything to me in detail when they looked over my car, and put my mind at ease that anything urgent would be done so I could drive away with my car safe on the road. I have no hesitation recommending them."

Read more

Coastwide Mechanical image
Coastwide Mechanical image

Coastwide Mechanical

4 / 219 Brisbane Road, Biggera Waters

"Service was carried out with utmost professionalism by Ben who really knows his stuff. Cost was more..."

"Service was carried out with utmost professionalism by Ben who really knows his stuff. Cost was more than competitive with other quotes I received. I would have no hesitation in recommending Coastwide Mechanical to anyone looking for value for money in car servicing."

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Holden Cruze

Best Price Auto Workshop image
Best Price Auto Workshop image

Best Price Auto Workshop

7 / 241 Gold Coast Highway, Arundel

"They did a excellent job workmanship was very good only thing was time frame. Witch was minor as it ..."

"They did a excellent job workmanship was very good only thing was time frame. Witch was minor as it was still serviced in same day"

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Toyota Hilux

Ultra Tune Harbour Town image
Ultra Tune Harbour Town image

Ultra Tune Harbour Town

233 Brisbane Road, Biggera Waters

"Fast, efficient service, no talking me into extra things, just what was necessary, pricing was expla..."

"Fast, efficient service, no talking me into extra things, just what was necessary, pricing was explained well. Very happy, will be back."

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Hyundai i45

JR Auto Service Gold Coast image
JR Auto Service Gold Coast image

JR Auto Service Gold Coast

3 / 4 Telford Place, Arundel

"I had a Pajero timing belt replaced thru JR auto last week. I could not fault them. Amazing price. F..."

"I had a Pajero timing belt replaced thru JR auto last week. I could not fault them. Amazing price. Friendly service... Work completed same day. Plus car came back looking very clean and they even changed my wiper blades free of charge.👍👍"

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Mitsubishi Pajero

BJM Mechanical Mufflers and Tyres image
BJM Mechanical Mufflers and Tyres image

BJM Mechanical Mufflers and Tyres

Unit 5 / 141 Old Pacific Highway, Oxenford

"My Q5 thermostat/coolant slight leakin was advised by Audi service department 2 months ago. The warn..."

"My Q5 thermostat/coolant slight leakin was advised by Audi service department 2 months ago. The warning light(stop engine check the coolant) on the screen when I was driving , I stop the car checked coolant level it down to 20% in two month time. Then I topped up water drove to BJM spend $99 for inspection to identify the problem and supposed to get a quote ,however I have been told haven't discovered anything wrong and I have to keep eyes on it to check coolant every day. bring it back when it happen again. this is what I have experienced yesterday. I have to find another workshop to fix it."

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Audi Q5

If you need to book your car in for a service in Helensvale, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Gold Coast mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

Have you ever booked in to a Gold Coast mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Helensvale, book in and drive away happy!

Our results list hundreds of trusted mechanics in Gold Coast, which is why we compare specific services for specific vehicle makes and models. When you need a mechanic for your Volkswagen or Ford, we list only the workshops in and around Helensvale that service this vehicle, narrowing the results to show exactly what you need.

Average rating

4.8 - 6 reviews

Latest review in Biggera Waters

2001 Nissan Pulsar

Very helpful and at reasonable price.

Reviewed on September 21

Last 5 quotes in Helensvale

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