Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Griffith University

Meadowbrook Mechanical

MEADOWBROOK
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"Very good service and reasonable prices, friendly guys and helpful."

Ken, Nissan Murano

Oztune

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Ian and his team at Oztune are second to none. They provide outstanding service ...

Ian and his team at Oztune are second to none. They provide outstanding service and pricing and love your car the way you do, I highly recommend them to anyone looking for a great long term mechanic to service their vehicle.

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Simon, Ford GT

Pitlane Automotive Centre

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Waited almost two hours for the basic service....the owner was away...mine was t...

Waited almost two hours for the basic service....the owner was away...mine was the only vehicle being serviced. I was happy ith the work that was carried out

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Vladas, Mazda BRAVO

Springwood Complete Automotive Services Pty Ltd

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1) The odometer value on the invoice is incorrect. The odometer value does not m...

1) The odometer value on the invoice is incorrect. The odometer value does not match the odometer value in the log book or on the car meter. This is not a major drama. But it suggests that there is a lack of attention to detail. 2) On the invoice, there is no list of the tasks done on the car or a verbal explanation. Not an issue, but it would have been good to get at least a verbal explanation of the tasks performed on the car if there is not going to be a detailed list on the invoice. 3) I like their honesty. They advised me on some tasks that did not need to be performed. It is excellent to have a honest mechanic. 4) The service is very friendly and I feel comfortable. This place has good customer service. 5) I like their affiliation with Bosch. I know that they are using quality parts and the tasks performed are at a good (Bosch) standard. This makes me confident with the service the mechanic performed.

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Teenon, MAZDA 2

Carters Car Care

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"it was warmly and professional"

Nnamdi, Toyota Camry

No deposit & interest free

BOOK NOW, PAY LATER

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Aaron was very friendly! He even washed my car for me which was unexpected and very appreciated. Will definitely be going with him in the future!

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Glenn, HYUNDAI ix35

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Maryanne, Mazda 3

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"Very good customer service. Did the job I asked of them. And did a good job."

Tashena, Toyota Kluger

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They were running a little late and didn't arrive until 15 minutes after I got there, but otherwise they were great. Very friendly, did a great job on my car and fantastic value for money. So happy. :)

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Kerrie, MITSUBISHI COLT

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Fantastic! Great service! I had to wait a little longer than expected to get my tyre fixed and they were apologetic and gave me a 5% discount.

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Geoff, the service manager is honest and friendly. Highly recommend this worksho...

Geoff, the service manager is honest and friendly. Highly recommend this workshop and will use them again for my next service. Cheers Roy.

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Royston, Mitsubishi Lancer

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Jason was so professional, friendly, very honest and affordable. I would highly ...

Jason was so professional, friendly, very honest and affordable. I would highly recommend his services. we will defiantly be coming back.

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Eryn, Holden Captiva

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Auto Leaders Beenleigh

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Friendly reliable great price. Has taken me 2 years to find someone that made me feel comfortable and listen to my concerns about my car and actually explain to me what's going on. They even replaced my break light free of charge. Thank you auto leaders Beenleigh for my first stress free car service in 2 years I have already highly recommended you on Facebook.

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Nothing but praise for the Team & workmanship from these Mechanics. Would definitely recommend and use them again. Value for money & honest.

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Justine, Holden Commodore

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Vernon, TOYOTA LANDCRUISER

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"Good service, thank you"

Johann, Holden Barina

Seven Slot Off Road

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"Awesome team"

Tawny, Jeep Wrangler

Tyreright Yatala

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"Friendly, quick and convenient"

Jenna, Ford Fiesta

Mansfield Motors

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Excellent customer service at the front desk, lift home, comprehensive explanati...

Excellent customer service at the front desk, lift home, comprehensive explanation and photographic evidence of work required. Will definitely be back and recommending to family and friends.

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Liz, Honda CR-V

Hammond 4wd Tyres & More

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Regular service performed well. The staff were friendly and no attempt to upsell...

Regular service performed well. The staff were friendly and no attempt to upsell or any other dodgy dealings.

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Dale, JEEP PATRIOT

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Alice, HOLDEN JACKAROO

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Outstanding service from RTM. Will be using them again. Fault diagnosis is exc...

Outstanding service from RTM. Will be using them again. Fault diagnosis is exceptional.

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David, NISSAN PATHFINDER

Midas Mansfield

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The service was done to the logbook standard and the staff were very profession...

The service was done to the logbook standard and the staff were very professional in the way they explained the entire process. The car service was completed at time they promised with no fuss.

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Dino, Holden Colorado

Midas Capalaba

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mandy, Holden Barina Spark

Rapid Tune Capalaba

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Jeff, Toyota Hiace

B.I.B. Mechanical

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The service was OK, However they rang after about 2 hours saying you also need a...

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Walter, Hyundai Tucson

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Bridgestone Select Yarrabilba

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Will definitely be returning here for all mechanical work. Fantastic customer se...

Will definitely be returning here for all mechanical work. Fantastic customer service.

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Cassidy, Ford Fiesta

YJ Motors

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Friendly, helpful, knowledgeable and thorough without being over-zealous. We wou...

Friendly, helpful, knowledgeable and thorough without being over-zealous. We would definitely use this company again to service our Nissan Patrol.

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Geraldine, Nissan Patrol

Gooch's Garage

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star star star star star

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"Helpful, knowledgeable staff and you don’t feel like you’re getting ripped off."

Greg, Mazda 3

A1Roadworthys and Mechanical Coopers Plains

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Very knowledgeable, helpful and pleasant to deal with. Got on with the job despi...

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despite some unforeseen problems and honoured the quote.

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Tobias, Toyota Landcruiser Prado

* Minimum service amounts apply

Bridgestone Select Mount Gravatt

MOUNT GRAVATT
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Service seemed to be done appropriately, however a free vacuum was suppose to be...

Service seemed to be done appropriately, however a free vacuum was suppose to be included in the service and was not done, even though it was stated on the invoice that it was.

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Jordan, Mitsubishi Mirage

Carservz

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"Andrew was prompt and professional and the cost was very reasonable."

Kate, Nissan X-Trail

Rapid 4x4 & Mechanical

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Rapid 4x4 are a first class company; honest, fairly priced and great communication. I am so pleased to have found them and will definitely be using them for all of my vehicles.

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Jamie, Nissan Patrol

Boss Customs

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It was a pleasure having my car serviced and repaired at Handsworth Motors. John...

It was a pleasure having my car serviced and repaired at Handsworth Motors. John is a very experienced and knowledgeable mechanic who takes the time to explain in detail the issues with your vehicle, in a very pleasant manner. My repairs where prioritised in order of severity and I took my vehicle back at a later date to complete all listed faults when funds became available. I would not hesitate to recommend John from Handsworth to any of my friends, family or colleagues for any vehicle, servicing, repairs, modifications requirements.

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Adrian, TOYOTA HI-LUX

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Royce Motors

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Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

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Friendly helpful honest ryan was accomodiating and job done on time good commun...

Friendly helpful honest ryan was accomodiating and job done on time good communication and a decent price.

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Robert, Mazda 3

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Staff are very friendly and knowledgeable. Did a great job on the car using qual...

Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department.

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Ash, ISUZU D-MAX

Wilco Motors

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"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

C It Fixed Mobile Mechanics

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"excellent on time friendly Knowledible"

Ray, Nissan X-Trail

Magic Spanners Mobile Mechanics Brisbane & Ipswich

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Service was excellent I would recommend service to anyone if they need great adv...

Service was excellent I would recommend service to anyone if they need great advice and service

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Cynthia, Holden Commodore

Aim Auto Care Pty Ltd Mobile

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Had a logbook service which included replacing the fuel filter via the back seat...

Had a logbook service which included replacing the fuel filter via the back seat. Stephen from Aim Auto was organised, punctual, careful and happy to answer questions as he went along. He even helped put back the baby seat. All this for less than the local mechanics

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Dennis, Honda Accord Euro

Automotive All-Stars

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"all good for the price, would recommend , mobile service has no workshop..."

Terry, KIA SPORTAGE

Reliable Auto Mobile Mechanics

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The mechanic turned up when he should, was very polite and helpful. I will most ...

The mechanic turned up when he should, was very polite and helpful. I will most certainly use this service again.

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Janine, Toyota Aurion

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Gold Coast phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Griffith University mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

Have you ever booked in to a Gold Coast mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Griffith University, book in and drive away happy!

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Griffith University for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Griffith University mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661