Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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My-Tech Mobile Mechanical

airport_shuttle Mobile Mechanic

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Cam was so helpful, and knows what he's doing. Great service, great price, what ...

Cam was so helpful, and knows what he's doing. Great service, great price, what more can you ask for?:) Will definitely go back:)

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Jeffrey, Honda Jazz

Coastwide Mobile Service Centre

airport_shuttle Mobile Mechanic

star star star star star

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"Arrived on time. Very friendly and helpful."

Kym, Nissan X-Trail

2U Auto Care

airport_shuttle Mobile Mechanic

star star star star star

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"Corey's the man! Had me sorted out in no time!"

Jeremy, Nissan X-Trail

Fix My Car Gold Coast

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"On time, so helpful, honest."

Terri, Nissan Patrol

Mikes Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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"This is the third time we have used Mike and it's always a great experience."

Peta, Ford Ranger

JW Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

He was on time so that impressed me, very thorough and told me what he performed...

He was on time so that impressed me, very thorough and told me what he performed and what is needed in the future, the service was done in good time. I would use the service again and recommend to others. The call back was fast and able to accommodate my needs and very reliable. Love the service, thank you, at the top of my list to call again.

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Faenza, Holden Astra

Recently requested quotes for Gaven mechanics

Average quote price in Gold Coast

$415.81

Jeep Patriot

TASKS QUOTED

Logbook Service - 96000 kms / 48 months

$683.39

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$1,727.18

Mazda CX-9

TASKS QUOTED

Logbook Service - 100000 kms / 120 months

$410.96

Toyota Camry

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$257.22

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$919.61

Nissan X-Trail

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$337.88

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$715.27

Jeep Grand Cherokee

TASKS QUOTED

Logbook Service - 24000 kms / 12 months

$355.65

Volkswagen Golf

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$475.69

Peugeot 307

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$501.67

Subaru XV

TASKS QUOTED

Logbook Service - 50000 kms / 24 months

$334.34

Holden Trax

TASKS QUOTED

Logbook Service - 45000 kms / 27 months

$410.81

Kia Optima

TASKS QUOTED

Basic Service

$216.27

Kia Optima

TASKS QUOTED

Basic Service

$214.11

Toyota Camry

TASKS QUOTED

Basic Service

$270.46

Mazda 6

TASKS QUOTED

Basic Service

$190.00

Ford Ranger

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$1,525.64

Suzuki Swift

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$548.58

Toyota Corolla

TASKS QUOTED

Logbook Service - 60000 kms / 36 months

$326.21

Holden Captiva

TASKS QUOTED

Logbook Service - 90000 kms / 54 months

$514.94

Mazda CX-5

TASKS QUOTED

Logbook Service - 80000 kms / 96 months

$541.97

Holden Captiva

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$237.27

Kia Cerato

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$641.01

Holden Malibu

TASKS QUOTED

Logbook Service - 45000 kms / 27 months

$254.09

Mazda CX-5

TASKS QUOTED

Logbook Service - 50000 kms / 60 months

$248.87

Toyota Camry

TASKS QUOTED

Logbook Service - 105000 kms / 63 months

$217.02

Mazda 2

TASKS QUOTED

Logbook Service - 30000 kms / 36 months

$162.57

Nissan X-Trail

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$467.40

Honda Civic

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$221.50

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

Want to find a trustworthy and reliable mechanic that comes to you? AutoGuru takes all the hard work out of booking a car service. We combine the most reliable and best rated mechanics from Gaven in one place so you can find the service that suits you, fast. Book online or call us on 1300 655 661.

Wherever you may be, we allow you to compare prices for mobile mechanics based on the same scheduled service tasks for your vehicle make and model. Listing only the top rated mobile mechanics, we take the guesswork out of finding a reliable mobile mechanic who can come to you.

Our mobile mechanics are able to service most types of vehicles including 4x4, SUV and standard passenger vehicles in Gaven. Only mobile mechanics who have specified that they service the vehicle make will appear in our listing.

Questions? Speak with a Service Advisor
1300 655 661