Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Burleigh Waters mechanics and book your car service online

Tyrepower Varsity Lakes image
Tyrepower Varsity Lakes image

Tyrepower Varsity Lakes

1 / 489 Scottsdale Drive, Varsity Lakes

"Car is running smooth and the price was really affordable. Rick was very friendly and I had a loan c..."

"Car is running smooth and the price was really affordable. Rick was very friendly and I had a loan car for the day which was so helpful as I drove up from Byron Bay"

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Hyundai i30

Midas Burleigh Heads image
Midas Burleigh Heads image

Midas Burleigh Heads

28 Kortum Drive, Burleigh Heads

"Customer service was exceptional, very easy to organise, quote was exactly what I paid. Will definit..."

"Customer service was exceptional, very easy to organise, quote was exactly what I paid. Will definitely be back. Thank you David and team."

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Mazda CX-5

Bentley Auto Repairs image
Bentley Auto Repairs image

Bentley Auto Repairs

4 / 31 Hillcrest Parade, Miami

"The service was very good and the advice given for needed repairs was helpful. The courtesy car was ..."

"The service was very good and the advice given for needed repairs was helpful. The courtesy car was extremely helpful. I will return for further repairs/service."

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Ford Falcon

A1 Service Centre image
A1 Service Centre image

A1 Service Centre

57 West Burleigh Road, Burleigh Heads

"I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and t..."

"I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and the vehicle was ready at the agreed time. The little extras were also there free of charge."

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MAZDA 3

Nez Motors image
Nez Motors image

Nez Motors

1 / 3 Hutchinson Street, Burleigh Heads

"There was a mix up with the opening time, as had booked for 8:00am - Ezra from Nez advised they d..."

"There was a mix up with the opening time, as had booked for 8:00am - Ezra from Nez advised they don't open till 8.30am - so was waiting a while before the owner arrived. Otherwise, service was good - dropped me off and collected me when service was done."

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Hyundai i30

Varsity Mechanical Services image
Varsity Mechanical Services image

Varsity Mechanical Services

1 / 26 Taree Street, Burleigh Heads

"Booked in for a log book service. Had to reschedule due to my originally requested date being unavai..."

"Booked in for a log book service. Had to reschedule due to my originally requested date being unavailable; but the process was relatively smooth and painless. Had good, informative service from Varsity, and am happy to recommend the workshop to other motorists."

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TOYOTA COROLLA

Signature Tyres and More image
Signature Tyres and More image

Signature Tyres and More

31 Brabham Circuit, Robina

"My experience was really great from dropping the car off to picking it up. The quoted price was hono..."

"My experience was really great from dropping the car off to picking it up. The quoted price was honoured which I was surprised as usually there is always a catch to get more money. But these guys were very genuine. Overall I'll be going back."

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MITSUBISHI LANCER

It can be a daunting task to find the best mechanic quotes in your area of Gold Coast. Who has the time these days? Thankfully, AutoGuru can help you, by sourcing the most reliable Burleigh Waters mechanics & car services in a few easy steps. All our mechanics offer fixed price quotes, so it couldn’t be easier.

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Burleigh Waters and other nearby Gold Coast suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

You’ll find trusted Burleigh Waters mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Latest review in Biggera Waters

2001 Nissan Pulsar

Very helpful and at reasonable price.

Reviewed on September 21

Last 5 quotes in Burleigh Waters

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1300 655 661