Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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JW Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Thank you JW Mobile Mechanic, you made it simple and easy for me to have a log b...

Thank you JW Mobile Mechanic, you made it simple and easy for me to have a log book service without any worries. I would recommend people to go through the same company as he was easy to contact, to discuss options of location and how to gain access to the car and how to fix up the invoice thereafter. P.S. thanks for fixing the extra bits and pieces on my car at the same time! Much appreciated :)

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Annabel, TOYOTA YARIS

Coastwide Mobile Service Centre

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star_border

He did a great job. But I had the times allocated at 2-4 and he came at 5 so it ...

He did a great job. But I had the times allocated at 2-4 and he came at 5 so it was a lot of waiting around

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Portia, Holden Barina

Fix My Car Gold Coast

airport_shuttle Mobile Mechanic

star star star star star

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"Very friendly and wouldn't hesitate to use again."

Ben, Jeep Grand Cherokee

My-Tech Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Cameron was on time explained process checked car booklet and discussed problems...

Cameron was on time explained process checked car booklet and discussed problems. Sorted the car took for test drive and put some shine on the tyres. Even took all the rubbish and old parts with him. Will use again knows his stuff and trains tafe students in his spare time!

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Cindy, Nissan X-Trail

Recently requested quotes for Benowa mechanics

Average quote price in Gold Coast

$415.81

Toyota Landcruiser Prado

TASKS QUOTED

Basic Service

$170.54

Nissan Tiida

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$412.89

Nissan Tiida

TASKS QUOTED

Logbook Service - 95000 kms / 57 months

$152.95

Hyundai i30

TASKS QUOTED

Basic Service

$123.25

Kia Cerato

TASKS QUOTED

Basic Service

$148.98

Mazda CX-5

TASKS QUOTED

Logbook Service - 120000 kms / 144 months

$417.81

BMW X5

TASKS QUOTED

Basic Service

$219.47

Peugeot 306

TASKS QUOTED

Basic Service

$155.04

Holden Barina Spark

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$393.48

Volkswagen Passat

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$358.28

Toyota Yaris

TASKS QUOTED

Basic Service

$170.00

Holden Commodore

TASKS QUOTED

Basic Service

$178.00

Toyota Yaris

TASKS QUOTED

Basic Service

$170.00

BMW 3 Series

TASKS QUOTED

Basic Service

$170.00

Mazda 3

TASKS QUOTED

Logbook Service - 40000 kms / 48 months

$323.87

Holden Commodore

TASKS QUOTED

Logbook Service - 255000 kms / 204 months

$276.60

Mazda BT-50

TASKS QUOTED

Basic Service

$241.00

Mazda 3

TASKS QUOTED

Basic Service

$209.27

Honda Jazz

TASKS QUOTED

Basic Service

$170.00

Toyota Corolla

TASKS QUOTED

Basic Service

$170.00

Toyota Prius

TASKS QUOTED

Basic Service

$204.66

Mazda 3

TASKS QUOTED

Logbook Service - 140000 kms / 84 months

$295.88

Volkswagen Passat

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$917.89

Holden Captiva

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$277.45

Audi A3 Cabrio

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$623.60

Audi A3/A3 Sportback

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$257.66

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

Looking for that added peace of mind when booking a car service online? AutoGuru has a network of quality mobile mechanics in Benowa who provide upfront quotes so you won't be hit with an unexpected bill. Choose a mobile mechanic based on Reviews or Price and know exactly what you're paying before the mechanic arrives.

Don't have time to organise your car service? AutoGuru is Australia's #1 online car service comparison and booking website. We'll find you quotes from local Benowa mechanics in Gold Coast.

AutoGuru have a network of mobile mechanics servicing Benowa with all the tools required to perform both basic and logbook services. As long as you have a safe flat area to perform the work in they can perform the service from your chosen location without the inconvenience of having to 'drop off' and 'pick up' your car. Our mobile mechanics can service a wide range of vehicles and best of all they come to you!

Questions? Speak with a Service Advisor
1300 655 661