Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Arundel mechanics and book your car service online

Express Auto Service image
Express Auto Service image

Express Auto Service

11 Ferry Road (Cnr Spendelove St), Southport

"The service was such that after delivering my car, the garage folk drove me back home. The work they..."

"The service was such that after delivering my car, the garage folk drove me back home. The work they did was not straightforward but the price was surprisingly inexpensive. I was very satisfied all round"

Read more

Suzuki Grand Vitara

Goodyear Autocare Southport image
Goodyear Autocare Southport image

Goodyear Autocare Southport

78 Meron Street, Southport

"From the moment I walked in and was greeted by name I knew it was going to be a good experience. The..."

"From the moment I walked in and was greeted by name I knew it was going to be a good experience. The staff were very friendly and advised me of any additional parts that were needed."

Read more

MAZDA 3

Coastwide Mechanical image
Coastwide Mechanical image

Coastwide Mechanical

4 / 219 Brisbane Road, Biggera Waters

"Service was carried out with utmost professionalism by Ben who really knows his stuff. Cost was more..."

"Service was carried out with utmost professionalism by Ben who really knows his stuff. Cost was more than competitive with other quotes I received. I would have no hesitation in recommending Coastwide Mechanical to anyone looking for value for money in car servicing."

Read more

Holden Cruze

Coastwide Service Centre image
Coastwide Service Centre image

Coastwide Service Centre

1 / 20 Jade Drive, Molendinar

"Took my 380 Mitsubishi yesterday at 0800 and was immediately attended.. The mechanic, Matt took car..."

"Took my 380 Mitsubishi yesterday at 0800 and was immediately attended.. The mechanic, Matt took care of the service needed and and also noted other issues that needed to be dealt with. Overall the the service was excellent. Perfect. Will take my car again for timing belt replacement. Many thanks."

Read more

Mitsubishi 380

Victory Auto & Inspection Services image
Victory Auto & Inspection Services image

Victory Auto & Inspection Services

13 / 28 Expo Court, Ashmore

"Excellent service by Victory Auto. Serviced our Range Rover 2011 thoroughly, found a couple of pro..."

"Excellent service by Victory Auto. Serviced our Range Rover 2011 thoroughly, found a couple of problems that he went on and fixed. Did everything as quoted, and even reduced the quoted price. Replaced our battery at a very reasonable cost. Only been on the Gold Coast for 5 years and they are just what we are looking for in a mechanic. Thank you very much. Highly recommended."

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Land Rover Range Rover Sport

Grease Monkey's Motor Co image
Grease Monkey's Motor Co image

Grease Monkey's Motor Co

36 George Street, Southport

"Booked a scheduled service for my Navara Dualcab with Grease Monkeys recently and found them to be p..."

"Booked a scheduled service for my Navara Dualcab with Grease Monkeys recently and found them to be professional, well organised and very helpful. Would be more the happy to recommended to anyone looking for an alternative to a dealer for servicing and or repairs. Barry "

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NISSAN NAVARA

Fleet Tec Automotive image
Fleet Tec Automotive image

Fleet Tec Automotive

42 George Street, Southport

"Couldn't be happier with the service they provide! Very helpful and informative! Great customer serv..."

"Couldn't be happier with the service they provide! Very helpful and informative! Great customer service! Will definitely be coming back! Thanks guys! "

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NISSAN NAVARA

Need to book a car service and want to use a local Arundel mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Gold Coast in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

When you book a service through us, you know exactly what you’re getting and for what price. We show results for mechanics in and around Arundel offering the exact scheduled service tasks you need; so all that varies is the parts and labour cost from mechanic to mechanic. Search, book, happy days.

You’ll find trusted Arundel mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Average rating

4.7 - 232 reviews

Latest review in Biggera Waters

As a single female, it's very daunting trying to find a trustworthy honest mechanic. It was refreshing to discover this company is a long standing family run business. The guys explained everything to me in detail when they looked over my car, and put my mind at ease that anything urgent would be done so I could drive away with my car safe on the road. I have no hesitation recommending them.

Reviewed by C.M on July 28

Last 5 quotes in Arundel

Otto

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Questions? Speak with a Service Advisor
1300 655 661