Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Gold Coast mechanics and book your car service online

Special offers running in Gold Coast

Whatever part of the Gold Coast region you're in, from Burleigh Heads to Southport to Coomera, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, click the button and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

Other mechanics in Gold Coast

Varsity Lakes Mechanical image
Varsity Lakes Mechanical image

Varsity Lakes Mechanical

5 / 8 John Duncan Court, Varsity Lakes

"Tom and Bec were very friendly and polite. I was told my car would be ready in two hours and it was,..."

"Tom and Bec were very friendly and polite. I was told my car would be ready in two hours and it was, great service, would recommend this mechanic without hesitation."

Read more

Toyota Corolla

Ashmore RWC and Automotive Services image
Ashmore RWC and Automotive Services image

Ashmore RWC and Automotive Services

2 / 8 Green Glen Road, Ashmore

"Nick is a very nice, genuine bloke. He told me everything that he felt needed doing to my car with a..."

"Nick is a very nice, genuine bloke. He told me everything that he felt needed doing to my car with absolutely no pressure to do it. He explained why each thing needed doing and what would happen if I didn't get it done and tried to save me money wherever possible. His initial quote ended up being more than what he had actually charged me too! Would highly recommend and will definitely be back"

Read more

Ford Falcon

Ozsome Auto Centre image
Ozsome Auto Centre image

Ozsome Auto Centre

3 / 14 Newcastle Street, Burleigh Heads

"These guys were great Fast and efficient Have only one comment was that they charged additional GST ..."

"These guys were great Fast and efficient Have only one comment was that they charged additional GST when the quote said inclusive of GST I have contacted then but have not heard back yet,"

Read more

Nissan X-Trail

Tyrepower Varsity Lakes image
Tyrepower Varsity Lakes image

Tyrepower Varsity Lakes

1 / 489 Scottsdale Drive, Varsity Lakes

"Such a smooth process, Rick was all over it from start to finish! Knew exactly what was getting done..."

"Such a smooth process, Rick was all over it from start to finish! Knew exactly what was getting done, loan car was available, i was in and out in about 5min all up. Text me when the car was ready and again in and out (paid and all) in 10min. Rick and his team run a very smooth business."

Read more

Toyota RAV4

Midas Labrador image
Midas Labrador image

Midas Labrador

1 / 197 Brisbane Road, Biggera Waters

"Exactly as priced, great service, fixed other small problem efficiently, very happy, good Comms and ..."

"Exactly as priced, great service, fixed other small problem efficiently, very happy, good Comms and I'll be back - thanks"

Read more

Toyota Landcruiser

Goodyear Autocare Southport image
Goodyear Autocare Southport image

Goodyear Autocare Southport

78 Meron Street, Southport

"Goodyear Autocare workshop in Southport are reliable, friendly, professional and keep the price that..."

"Goodyear Autocare workshop in Southport are reliable, friendly, professional and keep the price that was initially quoted. After a thorough inspection the mechanic is listing any repair or maintenance issues and leaves the customer to decide if or what should be looked after. For oil change only the appropriate oil and filter according car manufacturers specification is used. Will use that workshop again for other family vehicles. Thanks guys!"

Read more

Audi Q5

Gooch's Garage image
Gooch's Garage image

Gooch's Garage

14 / 8 Hopper Avenue, Ormeau

"Got dropped home, picked up, car was done, staff friendly, all good. I had a few questions about par..."

"Got dropped home, picked up, car was done, staff friendly, all good. I had a few questions about parts, oil, software updates and they were all answered. Communication, web and sms was modern."

Read more

Volkswagen Jetta

Coastwide Service Centre image
Coastwide Service Centre image

Coastwide Service Centre

1 / 20 Jade Drive, Molendinar

"Coastwide Service Centre did an excellent job on my Mitsubishi. The service was fast and the price w..."

"Coastwide Service Centre did an excellent job on my Mitsubishi. The service was fast and the price was very reasonable. The communication was very clear, as they have kept me updated about the status of my repair/service. Would recommend."

Read more

Mitsubishi Lancer

A1 Service Centre image
A1 Service Centre image

A1 Service Centre

57 West Burleigh Road, Burleigh Heads

"Three features were exactly what I would expect from a service centre. 1. Efficient reception at ini..."

"Three features were exactly what I would expect from a service centre. 1. Efficient reception at initial delivery of vehicle 2. Ongoing updates during service 3. Detailed explanation at pick-up."

Read more

Mercedes-Benz Sprinter

Bentley Auto Repairs image
Bentley Auto Repairs image

Bentley Auto Repairs

4 / 31 Hillcrest Parade, Miami

"The service was very good and the advice given for needed repairs was helpful. The courtesy car was ..."

"The service was very good and the advice given for needed repairs was helpful. The courtesy car was extremely helpful. I will return for further repairs/service."

Read more

Ford Falcon

Coastwide Mechanical image
Coastwide Mechanical image

Coastwide Mechanical

4 / 219 Brisbane Road, Biggera Waters

"Service was carried out with utmost professionalism by Ben who really knows his stuff. Cost was more..."

"Service was carried out with utmost professionalism by Ben who really knows his stuff. Cost was more than competitive with other quotes I received. I would have no hesitation in recommending Coastwide Mechanical to anyone looking for value for money in car servicing."

Read more

Holden Cruze

Average rating

4.7 - 496 reviews

Latest review in Gold Coast

Nissan X-Trail

These guys were great Fast and efficient Have only one comment was that they charged additional GST when the quote said inclusive of GST I have contacted then but have not heard back yet,

Reviewed by J.D on April 29

Last 5 quotes in Gold Coast

Questions? Speak with a Service Advisor
1300 655 661