Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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* Minimum service amounts apply

Airport Mechanical

MANUNDA
star star star star star_half

LATEST REVIEW

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star star star star star

"John went out of his way to help. Will go back for next service."

Tammie, Mitsubishi Pajero

Parramatta Service Centre

PARRAMATTA PARK
star star star star star_half

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star star star star star

Met, driven to town, called to come and get car 3 hours later No problem, no com...

Met, driven to town, called to come and get car 3 hours later No problem, no complaints

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Howard, Holden Cruze

* Minimum service amounts apply

Carline Mufflers & Mechanical

BUNGALOW
star star star star star

LATEST REVIEW

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star star star star star

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very...

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very happy customer!

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Lisa, Subaru XV

SVS Auto Repairs and Dyno Tuning

BUNGALOW
star star star star star

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star star star star star

Found Staff at SVS Cairns qld, Helpful, friendly, and efficient. Pricing five s...

Found Staff at SVS Cairns qld, Helpful, friendly, and efficient. Pricing five star too!!

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Anne, Mitsubishi Triton

Cairns Diesel Service

BUNGALOW
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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

Cam Duffy Autos Atherton

ATHERTON
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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

No deposit & interest free

BOOK NOW, PAY LATER

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Midas Cairns

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It was a first service so I wasn’t expecting much. But I left with a bit of pain...

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LK Motors

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John, Holden Commodore

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Steve, Hyundai Getz

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Josh, Mazda BT-50

Ian Payne's Automotive Engineering

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Gloria, Toyota Landcruiser Prado

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Paul, Ford Falcon

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Darran, Mitsubishi Lancer

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Alan, Audi A1/A1 Sportback

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NB Industries Rural View

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Don, Land Rover Freelander 2

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airport_shuttle Mobile Mechanic

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Phil was very accommodating with timings and did a very professional job. He dis...

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Geoff, Toyota Landcruiser

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Desailly? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Far North Queensland’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

No matter which corner of Desailly you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Far North Queensland auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

All of the Desailly mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661