Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Kogan mechanics. Book your car service online and save.

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Huston Motors

KINGAROY
star star star star star

LATEST REVIEW

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star star star star star

"Great job, fast, friendly staff. Very satisfied"

Adam, Isuzu Rodeo/D-Max

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Good price.. $210.00 cheaper than the dealer..for same thing on a book service.....

Good price.. $210.00 cheaper than the dealer..for same thing on a book service.. and customer service given was great.. I sure will be back.

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Rick, Mitsubishi ASX

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Darling Downs

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

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star star star star star

The guys were awesome, there was a little mix up with the type of service, the g...

The guys were awesome, there was a little mix up with the type of service, the guys did a regular service, instead of a logbook service, but redid the service the following day as per logbook requirements. They informed me of some work that needs to be done at a later time and supplied a quote, no pressure to do the extra work. Informed me as soon as the service was complete. Very friendly guys. Would definitely recommend.

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Kevin, Hyundai i20

Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

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star star star star star

I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

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star star star star star

"honest and great work . highly recommended"

Sandra, Toyota Corolla

Midas Ipswich

WEST IPSWICH
star star star star star_half

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star star star star star

The service was prompt and thorough. Some issues were found with my suspension a...

The service was prompt and thorough. Some issues were found with my suspension and a quote was provided on request. Great service! They were finished promptly too.

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Teneke, Mitsubishi Lancer

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

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star star star star star

The guys at the workshop have great customer service, going right out of their ...

The guys at the workshop have great customer service, going right out of their way to get quality parts for great price and kept me fully aware of what work they had to perform giving me quotes and really going above and beyond to get it under, not only does it stop there, they explained what work they had done and what is needed without asking or looked at as if I had no clue what they were on about . These guys are great!!!

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Rebecca, Subaru Forester

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Llewellyn Motors

BOOVAL
star star star star star_half

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star star star star star_border

I am basically very happy with the service that I received from LLewlyn Motors e...

I am basically very happy with the service that I received from LLewlyn Motors except that that overlooked one item on the maintenance schedule - flush the brake fluid. They have offered for me to bring it back into be done. However this is a hassle for me as I live an hour away and never go to Ipswich except for my vehicle servicing. The staff were very friendly and helpful and there was an excellent customer lounge with tea and coffee facilities. There was also a cafe on site for coffee, food etc.

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Howard, HOLDEN CRUZE

Cooloola New Age Mechanical

GYMPIE CBD
star star star star star

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star star star star star

"Great friendly service, on time and on price."

Dean, Isuzu D-Max

Goodyear Autocare Caboolture

MORAYFIELD
star star star star star_border

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star star star star star

"Great service. All things explained"

Rachael, Kia Sportage

ABS Caboolture

CABOOLTURE
star star star star star

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star star star star star

Great workshop they did everything that need to be done at a great price thanks ...

Great workshop they did everything that need to be done at a great price thanks agan.

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Julie, Toyota Hilux

Midas Caboolture

MORAYFIELD
star star star star star_half

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star star star star star

Quick and efficient service. Would recommend the supplier, Midas to friends and...

Quick and efficient service. Would recommend the supplier, Midas to friends and relatives for log book car servicing

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Jim, Isuzu D-Max

Precise Mechanical

MORAYFIELD
star star star star star

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star star star star star

"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

The Piston Pitstop

CABOOLTURE
star star star star star

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star star star star star

I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

Automech

BURPENGARY EAST
star star star star star_half

LATEST REVIEW

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star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

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David, Hyundai Getz

* Minimum service amounts apply

Caboolture Fuel Injection Automotive Centre

CABOOLTURE
star star star star star_half

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star star star star star

They were ready for me when I arrived, told me how long they would be, explained...

They were ready for me when I arrived, told me how long they would be, explained what needed doing, and quoted a decent price - cheaper than anyone else. The mechanic was friendly and the workshop and waiting area was clean.

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Maria, Holden Captiva

D & F Autocare

LANDSBOROUGH
star star star star star_border

LATEST REVIEW

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star star star star star

Diesel log book service in Glasshouse Country which included complimentary vehic...

Diesel log book service in Glasshouse Country which included complimentary vehicle wash. Nice to be looked after by a local.

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Denis, NISSAN NAVARA

Unicorn Mechanical

NARANGBA
star star star star star

LATEST REVIEW

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star star star star star

Office staff friendly and courteous Mechanic told me exactly what he did in laym...

Office staff friendly and courteous Mechanic told me exactly what he did in laymens terms and offered further advice.

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Andrew, Hyundai i45

A1 Exhausts & Mechanical Petrie

PETRIE
star star star star star

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star star star star star

Well, several factors should be highlighted here, firstly, I am a very fussy car...

Well, several factors should be highlighted here, firstly, I am a very fussy car owner, and am always concerned regarding how my vehicle is treated when not directly in my care. Also, this was the first service outside the dealer network, I was nervous! I was resigned to eventually going outside the dealer, because of the cost and also the way the dealer took me (and my car) for granted. I have 6 months of warranty coverage remaining, and wanted to get an outside inspection done before the final service is due. I have had no specific problems with the car, so I was confident the service would be trouble free. Wrong! When I returned to the workshop to collect my car, I noticed it was still up on the hoist, but nobody around it. As I looked in, the business owner came over and introduced himself, a pleasant chap, I thought. He asked me to take a look at a COUPLE of things he has noticed, and wanted me to see for myself. 1 - one of the front struts was leaking badly, he estimated that most of the oil had escaped by this stage, the strut, dust cover and brake lines had all been covered in oil, and dripping, (I checked my garage floor, and yes, there was evidence of a small oil leak, for some time (soaked into the concrete!)) and 2 - of the two protection plates fitted under the engine, one forward of the other, the front one was only partially attached, and the rear one was totally missing! I was totally surprised, the previous service was done at the authorized dealer! It was obvious that the plate had been removed and not replaced. Tell me, how can I, or anybody else, have confidence in the work done at the dealer when this sort of oversight can happen? I'm now glad, very glad, I went elsewhere to get this service, for an independent review of the vehicle condition. I then called the original dealer to get the faults attended to, they were not in the least concerned, and offered their next available slot to get an inspection. AN INSPECTION!, then they will order parts. That means I will have to take two days off work to get this fixed! I'll be taking my car back to my newfound service establishment when this work is done, just to check they did it right! Are there no independent inspections at the dealer when a vehicle is service complete, just to avoid this sort of thing? (A v/quick lookover would have spotted the missing panels, at least!) I love the car (with the possible exception of the park brake system), but the experience has been somewhat soured by these oversights. Jeep Australia needs to know about such events, and I'm not confident the dealer will advise. Do with this info as you will, I will be discussing these incidents with the service manager this week, when I get the ïnspection". Good luck, Cheers 2014 Jeep GC 6, Limited. @ approximately 24K.

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John, Jeep Grand Cherokee

Pine Rivers Automotive

KALLANGUR
star star star star star

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star star star star star

"Friendly professional service."

John, Mazda 3

ABS Pine Rivers

BRENDALE
star star star star star

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star star star star star

"Friendly service, work done as requested and great price."

Terry, Hyundai Getz

Midas Strathpine

LAWNTON
star star star star star

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star star star star star

"Great service guys, thank you"

rob, Holden Cruze

Autocare Tyre and Mechanical

BRENDALE
star star star star star

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star star star star star

"Great service they went above and beyond!"

Yash, Nissan Navara

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

Very efficient process with confirmation text, drop off and pick up and no surpr...

Very efficient process with confirmation text, drop off and pick up and no surprises in the cost.

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Anthony, Audi A4

Classy Cars

EVERTON HILLS
star star star star star

LATEST REVIEW

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star star star star star

High quality work completed in a timely fashion. Could not be happier with the s...

High quality work completed in a timely fashion. Could not be happier with the service. Will definitely get my return business.

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Dylan, Ford Fiesta

RC Mechanical

BRENDALE
star star star star star_half

LATEST REVIEW

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star star star star star

Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

Ultra Tune Strathpine

STRATHPINE
star star star star star_half

LATEST REVIEW

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star star star star star_border

I'm always a bit aprehensive about using a franchise to service a vehicle and as...

I'm always a bit aprehensive about using a franchise to service a vehicle and as it turned out I needen't have worried. The service was prompt, polite and very courteous. The loan vehicle was provided at short notice and I saved enought to pay for new tires on my ute. Thanks to John at Ultra Tune Strathpine

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Ian, Volkswagen Amarok

Quik Speed Brake & Mechanical

NAMBOUR
star star star star star

LATEST REVIEW

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star star star star star

I was able to book in online and know what the price would be. I then arrived at...

I was able to book in online and know what the price would be. I then arrived at the appointment time and was shocked when told my car would be serviced and be ready in a bit over an hour. They were true to their word and then I had follow up the following day. Yes if you devoted time to the one vehicle then a service would be available in this time frame but I have not experienced that with any other business. More than happy and will be back when the next service becomes due.

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Michael, Mazda CX-5

Ultra Tune North Lakes

NORTH LAKES
star star star star star_half

LATEST REVIEW

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star star star star star

First time using Ultra Tune I will definitely be back professional service, than...

First time using Ultra Tune I will definitely be back professional service, thanks.

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Noel, Nissan X-Trail

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

Excellent and efficient service, Stephan was professional and thorough throughou...

Excellent and efficient service, Stephan was professional and thorough throughout the whole process. This is the second time I have used this service as it works in really well my busy life. Thanks Steve keep up the good work🤓.

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Jacki, Mitsubishi Outlander

Smithy's Mechanical

YANDINA
star star star star star_half

LATEST REVIEW

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star star star star star

Very nice and friendly staff, and helpful they know what they are doing . I'll b...

Very nice and friendly staff, and helpful they know what they are doing . I'll be going there back there more

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Roger, Ford Falcon

* Minimum service amounts apply

Browns Autobahn Nambour

NAMBOUR
star star star star star_half

LATEST REVIEW

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star star star star star

Brown autobahn doing excellent service. And during the service they found the pa...

Brown autobahn doing excellent service. And during the service they found the part which we have been told by another mechanic to replace it but actually that part was in really good and working conditions so he called us and he said that u don need to change the part so actually they are ripping of ur money they are doing what it necessary to do it and he save our $300. They are best in Nambour... honest and genuine people. And at the end of the service they clean and wash ur car. Keep it up good work...

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Press, Holden Barina

* Minimum service amounts apply

Motormech

DECEPTION BAY
star star star star star

LATEST REVIEW

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star star star star star

Great work! They don't talk down to women. My car was serviced in a timely manne...

Great work! They don't talk down to women. My car was serviced in a timely manner by people who really knew what they were doing. I was called before they went ahead with things that were above the quoted price. I would definitely use again.

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Renee, NISSAN TIIDA

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

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star star star star star

Service was excellent. Looked over car quickly and advised what the problem was...

Service was excellent. Looked over car quickly and advised what the problem was . Would highly recommend these guys

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Greg, Ford Territory

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

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star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

A great price and excellent customer service- I will be getting all my future ca...

A great price and excellent customer service- I will be getting all my future car services at this workshop!

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Natasha, Renault Megane III

Gez Mechanical

YANDINA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Gez Mechanical was great, i arrived 15mins before my booking time for a roadwort...

Gez Mechanical was great, i arrived 15mins before my booking time for a roadworthy and they were fast and economical. I will use Gaz Mechanical for my next service on my vehicle. Nice people.

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Jeni, Toyota Hilux

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

The service here was great, really good advice, kept me in the loop before makin...

The service here was great, really good advice, kept me in the loop before making decisions to fix anything. Good understanding of customer needs. 100% happy with my service, and would suggest these guys to anyone.

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Dolly, Toyota Hilux

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Turned up on time, worked efficiently, and i can highly recommend Mobi-Tec."

Reece, Isuzu D-Max

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"John was great. Thanks again"

Mandy, Holden Colorado

Carworx Automotive Services

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Carworx were fantastic, so convenient to come to my home. My mechanic was honest...

Carworx were fantastic, so convenient to come to my home. My mechanic was honest and professional. I'll defiantly be booking him again, highly recommend.

Read more

Rachel, Mazda 3

North Brisbane Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

great service. (re gas aircon) he arrived a bit late but the service was great a...

great service. (re gas aircon) he arrived a bit late but the service was great and cheaper than others. I would recommend

Read more

Jesse, Hyundai iLoad/iMax

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Kogan mechanics & car services! Our vehicle experts from all over Darling Downs are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Kogan professionals and their fixed price quotes. So easy!

Searching for a mechanic using AutoGuru means you see results in your local Kogan area as well as the greater Darling Downs region. We provide instant online quotes to compare the cost of parts and labour from mechanic to mechanic, so you can book online and pay at pickup.

AutoGuru sources services for a range of vehicle makes and models in Kogan. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Kogan through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Kogan have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Kogan mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661