Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Good price.. $210.00 cheaper than the dealer..for same thing on a book service.....

Good price.. $210.00 cheaper than the dealer..for same thing on a book service.. and customer service given was great.. I sure will be back.

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Rick, Mitsubishi ASX

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

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star star star star star

"Fast friendly good service will be back."

Brian, Skoda Yeti

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Darling Downs

Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

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star star star star star

I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

Huston Motors

KINGAROY
star star star star star

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star star star star star

"Prompt, efficient and communicated well."

Mark, Kia Sorento

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

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star star star star star

The staff were friendly and informative he explain all the details of the repair...

The staff were friendly and informative he explain all the details of the repair I'm very happy with the service and the repairs, I would recommend BB garage

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June, Hyundai Tucson

Midas Ipswich

WEST IPSWICH
star star star star star_half

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star star star star star

Great job and great communication at a fair price. Will definitely user midas ag...

Great job and great communication at a fair price. Will definitely user midas again.

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Paul, Holden Commodore

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

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star star star star star

"Very friendly and low price great service recommend to everyone"

Aidon, Mitsubishi Lancer

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Llewellyn Motors

BOOVAL
star star star star star_half

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star star star star star

A friendly Tamara welcomed us into the service reception and proceeded to book o...

A friendly Tamara welcomed us into the service reception and proceeded to book our car's service requirements in a proficient manner and we left. Some time in the afternoon Tamara advised us the car was ready and we came to pick it up. After some paperwork, dollars were exchanged for keys and we left with a smile on our face. A nice experience. Thank you, Michael

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Michael, TOYOTA LANDCRUISER

Goodyear Autocare Caboolture

MORAYFIELD
star star star star star_border

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star star star star star

"Great service. All things explained"

Rachael, Kia Sportage

Midas Caboolture

MORAYFIELD
star star star star star_half

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star star star star star

"Fast, friendly service with good feedback"

Andrew, Jeep Cherokee

Precise Mechanical

MORAYFIELD
star star star star star

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star star star star star

"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

ABS Caboolture

CABOOLTURE
star star star star star

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star star star star star

Great workshop they did everything that need to be done at a great price thanks ...

Great workshop they did everything that need to be done at a great price thanks agan.

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Julie, Toyota Hilux

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly staff that offer a great service. They made everything so easy and give...

Friendly staff that offer a great service. They made everything so easy and give me a detailed quote for future works.

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Taylar, Nissan X-Trail

A1 Exhausts & Mechanical Petrie

PETRIE
star star star star star

LATEST REVIEW

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star star star star star

Well, several factors should be highlighted here, firstly, I am a very fussy car...

Well, several factors should be highlighted here, firstly, I am a very fussy car owner, and am always concerned regarding how my vehicle is treated when not directly in my care. Also, this was the first service outside the dealer network, I was nervous! I was resigned to eventually going outside the dealer, because of the cost and also the way the dealer took me (and my car) for granted. I have 6 months of warranty coverage remaining, and wanted to get an outside inspection done before the final service is due. I have had no specific problems with the car, so I was confident the service would be trouble free. Wrong! When I returned to the workshop to collect my car, I noticed it was still up on the hoist, but nobody around it. As I looked in, the business owner came over and introduced himself, a pleasant chap, I thought. He asked me to take a look at a COUPLE of things he has noticed, and wanted me to see for myself. 1 - one of the front struts was leaking badly, he estimated that most of the oil had escaped by this stage, the strut, dust cover and brake lines had all been covered in oil, and dripping, (I checked my garage floor, and yes, there was evidence of a small oil leak, for some time (soaked into the concrete!)) and 2 - of the two protection plates fitted under the engine, one forward of the other, the front one was only partially attached, and the rear one was totally missing! I was totally surprised, the previous service was done at the authorized dealer! It was obvious that the plate had been removed and not replaced. Tell me, how can I, or anybody else, have confidence in the work done at the dealer when this sort of oversight can happen? I'm now glad, very glad, I went elsewhere to get this service, for an independent review of the vehicle condition. I then called the original dealer to get the faults attended to, they were not in the least concerned, and offered their next available slot to get an inspection. AN INSPECTION!, then they will order parts. That means I will have to take two days off work to get this fixed! I'll be taking my car back to my newfound service establishment when this work is done, just to check they did it right! Are there no independent inspections at the dealer when a vehicle is service complete, just to avoid this sort of thing? (A v/quick lookover would have spotted the missing panels, at least!) I love the car (with the possible exception of the park brake system), but the experience has been somewhat soured by these oversights. Jeep Australia needs to know about such events, and I'm not confident the dealer will advise. Do with this info as you will, I will be discussing these incidents with the service manager this week, when I get the ïnspection". Good luck, Cheers 2014 Jeep GC 6, Limited. @ approximately 24K.

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John, Jeep Grand Cherokee

Pine Rivers Automotive

KALLANGUR
star star star star star

LATEST REVIEW

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star star star star star

Really easy, quick. Friendly and professional service. Great price and definitel...

Really easy, quick. Friendly and professional service. Great price and definitely recommend. Thank you guys!

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Bojana, Holden Commodore

ABS Pine Rivers

BRENDALE
star star star star star

LATEST REVIEW

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star star star star star

Its the second time I have used ABS Pine Rivers, always used to go to Geebung. A...

Its the second time I have used ABS Pine Rivers, always used to go to Geebung. Always find the service excellent and staff extremely helpful. My logbook service is always carried out to specs. Would highly recommend.

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Pat, Nissan NP300 Navara

Autocare Tyre and Mechanical

BRENDALE
star star star star star

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star star star star star

"Great experience and we will be back for sure... great customer service...."

Matthew, Mitsubishi Lancer

Classy Cars

EVERTON HILLS
star star star star star

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star star star star star

"Great service and honest communication."

Samantha, Toyota Yaris

Midas Strathpine

LAWNTON
star star star star star

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star star star star star

The customer service was excellent. Received a full print out of the full servic...

The customer service was excellent. Received a full print out of the full service check with prices and the additional items that needed to be done. Car was ready to be picked up at 12pm too! Will definitely be a returning customer. 5 stars

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Corey, Holden Crewman

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

Great service. Great attitude. Only did what was necessary for the service and i...

Great service. Great attitude. Only did what was necessary for the service and in fact saved me money! How often can you say that. Very happy.

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Riaan, Volkswagen Golf VI

Automech

BURPENGARY EAST
star star star star star_half

LATEST REVIEW

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star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

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David, Hyundai Getz

Unicorn Mechanical

NARANGBA
star star star star star

LATEST REVIEW

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star star star star star

Fantastic service very reasonable pricing . Definitely recommend and I will be u...

Fantastic service very reasonable pricing . Definitely recommend and I will be using again

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Dave, Nissan Navara

RC Mechanical

BRENDALE
star star star star star_half

LATEST REVIEW

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star star star star star

Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

Ultra Tune Strathpine

STRATHPINE
star star star star star_half

LATEST REVIEW

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star star star star star

Very helpful people and loan car made life easy. Very comfortable leaving my car...

Very helpful people and loan car made life easy. Very comfortable leaving my car in their hands.

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Mel, Holden Barina

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

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star star star star star_border

Very easy process, I asked him if he could ring me if there were any other thing...

Very easy process, I asked him if he could ring me if there were any other things that needed attention and he rang and told me. Some things were quite pricey but he was never pushy, just explained what the issues were and gave me the prices, I advised what things I approved to get done that day and they were done. He was respectful and never pushy. Car was running really well after the major service. No complaints.

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Christine, Dodge Caliber

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Car completed on time and at the price quoted. I also purchased a new set of tir...

Car completed on time and at the price quoted. I also purchased a new set of tires based on their recommendation at a very competitive price.

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Kevin, Volkswagen Golf VII

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Very helpful and friendly. Having a loan car for the day was great. Do recommen...

Very helpful and friendly. Having a loan car for the day was great. Do recommend them.

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Michael, Hyundai Santa Fe

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

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star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

The Piston Pitstop

CABOOLTURE
star star star star star

LATEST REVIEW

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star star star star star

I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

* Minimum service amounts apply

Caboolture Fuel Injection Automotive Centre

CABOOLTURE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Service was completed on time and as per quote. They even dropped me off and pi...

Service was completed on time and as per quote. They even dropped me off and picked me up from home! I had a problem to be looked at and they did this all within the quoted amount. I will be returning for future services.

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Julie, Peugeot 307

Ultra Tune North Lakes

NORTH LAKES
star star star star star_half

LATEST REVIEW

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star star star star star

In and out in under two hours. Paid exactly what was quoted. Haven't lived in th...

In and out in under two hours. Paid exactly what was quoted. Haven't lived in the area long but I think I've found my new mechanic!

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Kate, Honda Civic

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent Staff and very efficient service. Thank You :)"

Naomi, Toyota Kluger

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

LATEST REVIEW

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star star star star star

Fantastic service! Explained things very clearly and did a fabulous job of washi...

Fantastic service! Explained things very clearly and did a fabulous job of washing and vacuuming the car. Pricing was very reasonable. We’ll be back!

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Blair, Renault Megane III

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

quick easy at a fair price, even fixed the problem after finding out what it was...

quick easy at a fair price, even fixed the problem after finding out what it was a++

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Jack, Hyundai Trajet

Australian Mechanical

ENOGGERA
star star star star star_half

LATEST REVIEW

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star star star star star

"Great service - very knowledgeable and helpful. We will definitely be back."

FAY, Mazda CX-5

Midas Ashgrove

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

These guys have been working on both my cars for a while now and do a great job....

These guys have been working on both my cars for a while now and do a great job. Excellent service

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Brad, Audi A4

Ashgrove AutoCare

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

"Efficient"

Anura, BMW 3 Series

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

I took my 4x4 to Midas Enoggera workshop to change oil and filters. They also fo...

I took my 4x4 to Midas Enoggera workshop to change oil and filters. They also found some other things to be done and they called me, discussed with me and changed those things as well. I was more then happy after i went there and picked up my car. I really suggest that workshop!

Read more

Tiit, Holden Jackaroo

Autopart Replacements

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

My experience was exceptional. They kept me informed every step of the way. It w...

My experience was exceptional. They kept me informed every step of the way. It was re-assuring to know that they tried to fix the issue my car was having without over servicing and over charging me. I recommend and will re-visit.

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Holly, Lexus IS

* Minimum service amounts apply

Motormech

DECEPTION BAY
star star star star star

LATEST REVIEW

See all
star star star star star

Great work! They don't talk down to women. My car was serviced in a timely manne...

Great work! They don't talk down to women. My car was serviced in a timely manner by people who really knew what they were doing. I was called before they went ahead with things that were above the quoted price. I would definitely use again.

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Renee, NISSAN TIIDA

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

See all
star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

Read more

Hamish, FORD ESCAPE

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Great service and communication.Very trusting.Thanks"

Robin, Kia Cerato

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"John was great. Thanks again"

Mandy, Holden Colorado

Carworx Automotive Services

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Very efficient, friendly and an experienced mechanic. We are going to be a retu...

Very efficient, friendly and an experienced mechanic. We are going to be a return customer. Highly recommend this service to anyone.

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Wayne, Nissan X-Trail

North Brisbane Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star_border

Efficient service. Very quick. Would have liked to get an invoice for what was a...

Efficient service. Very quick. Would have liked to get an invoice for what was actually done, not just for the payment.

Read more

Rachael, Holden Barina

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Highland Plains? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Darling Downs’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

When you use AutoGuru you’re comparing apples with apples. Our results show mechanics in the local Highland Plains area comparing them on the same scheduled service tasks; all that varies is the cost of parts and labour. We find the best car service options across Darling Downs, prices fixed upfront, so you know exactly what you’re getting when you book.

Whether you need a standard safety service or a major logbook service, we find mechanics in the Highland Plains area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Highland Plains mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661