Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

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star star star star star

"Fast friendly good service will be back."

Brian, Skoda Yeti

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Blokes listen to what you ask. As I'm a mechanic myself they are knowledgeable a...

Blokes listen to what you ask. As I'm a mechanic myself they are knowledgeable and easy to talk with. And you are not dealing with the person at the front desk who won't get the mechanics for you to talk to.

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Ben, NISSAN NAVARA

Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

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star star star star star

I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Darling Downs

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

Bodie knows cars and is always professional and courteous. BB Garage provide gre...

Bodie knows cars and is always professional and courteous. BB Garage provide great service. I would go back for sure.

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Elyse, Mazda CX-5

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

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star star star star star

Great job and great communication at a fair price. Will definitely user midas ag...

Great job and great communication at a fair price. Will definitely user midas again.

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Paul, Holden Commodore

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

The guys at the workshop have great customer service, going right out of their ...

The guys at the workshop have great customer service, going right out of their way to get quality parts for great price and kept me fully aware of what work they had to perform giving me quotes and really going above and beyond to get it under, not only does it stop there, they explained what work they had done and what is needed without asking or looked at as if I had no clue what they were on about . These guys are great!!!

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Rebecca, Subaru Forester

Llewellyn Motors

BOOVAL
star star star star star_half

LATEST REVIEW

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star star star star star

Lovely staff and was advised my break didnt need replacing and were fine until m...

Lovely staff and was advised my break didnt need replacing and were fine until my next service which was great

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Tom, Holden Cruze

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

LATEST REVIEW

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star star star star star

The guys at Bridgestone Orion were lovely and very informative. Definitely going...

The guys at Bridgestone Orion were lovely and very informative. Definitely going back for my regular services.

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Tahlia, Jeep Wrangler

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

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star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

Scenic Motors

BEAUDESERT
star star star star star

LATEST REVIEW

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star star star star star

Excellent! Friendly customer service, gave me a call back to confirm everything ...

Excellent! Friendly customer service, gave me a call back to confirm everything and where super quick to choose a location and book. I'll recommend.

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Jason, Peugeot 508

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

"Personalised service, advice for any problems and professional timely manner."

Chris, Toyota Corolla

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

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star star star star star_border

Robyn, Mitsubishi Lancer

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

"Great service, would highly recommend to others!!!"

Grant, MITSUBISHI LANCER

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

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star star star star star

The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

Southern District Auto Centre

HILLCREST
star star star star star

LATEST REVIEW

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star star star star star

Very good service, we will be using Southern District Auto Centre again, thanks ...

Very good service, we will be using Southern District Auto Centre again, thanks Marco.

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Lynette, HOLDEN COMMODORE

Browns Plains Car Care & Exhausts

HILLCREST
star star star star star_half

LATEST REVIEW

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star star star star star

Explained everything with quote and discuss the repairs by recommendation in way...

Explained everything with quote and discuss the repairs by recommendation in way of required vs can be done next time. Nice staff friendly.

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Dinesh, Holden Epica

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

LATEST REVIEW

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star star star star star

Very friendly and helpful mechanics who are not to pushy with their sales of oth...

Very friendly and helpful mechanics who are not to pushy with their sales of other services

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Jacqui, Hyundai i30

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

LATEST REVIEW

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star star star star star_border

I took my car in before 7:30am and returned at 11:30am and they hadn't looked at...

I took my car in before 7:30am and returned at 11:30am and they hadn't looked at my car, so I wasn't happy with that. However they quickly got onto it and gave me a quote to fix my car early afternoon. The man behind the desk who attended to me was very polite and helpful. I'm taking my car back there for repairs.

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Chris, Saab 9-3

Professional Mechanic Pty Ltd

ROCKLEA
star star star star star_half

LATEST REVIEW

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star star star star star

I am blown away at the service of this place. The extra mile they took for a log...

I am blown away at the service of this place. The extra mile they took for a logbook service was amazing. It included 6 months of road side assistance, a vacuum (my partner said it looked like I got the car detailed), tire shine, even one of those smell pretty tree things. So happy and friendly too. I am actually looking forward to returning. Those little things made a massive difference to the experience. And so cheap compared to factory servicing. And very informative about what has been done and what needs doing. Highly highly recommend.

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Selina, Mitsubishi ASX

JR Auto Service

ROCKLEA
star star star star star

LATEST REVIEW

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star star star star star

"Excellent Service, I would recommend this garage to anyone."

Johan, Mazda 3

Highway Automatics Moorooka

MOOROOKA
star star star star star

LATEST REVIEW

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star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

LATEST REVIEW

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star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

YJ Motors

COOPERS PLAINS
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly, helpful, knowledgeable and thorough without being over-zealous. We wou...

Friendly, helpful, knowledgeable and thorough without being over-zealous. We would definitely use this company again to service our Nissan Patrol.

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Geraldine, Nissan Patrol

AMW Auto Experts

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star

"Flawless service great pricing"

Ankur, Honda Accord

* Minimum service amounts apply

Bridgestone Select Yarrabilba

YARRABILBA
star star star star star_half

LATEST REVIEW

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star star star star star

Jamie was fantastic!!! Kept us up to date on what needed to done. Was very frien...

Jamie was fantastic!!! Kept us up to date on what needed to done. Was very friendly and welcoming! Would recommend this service.

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Sarah, Holden Cruze

Moorooka Automotive

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star

"friendly staff, quick service and car clean"

Tammy, Holden Cruze

Salisbury Auto Care

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Staff are very friendly and knowledgeable. Did a great job on the car using qual...

Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department.

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Ash, ISUZU D-MAX

Wilco Motors

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

AutoWorks

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star_border

"Not too bad it was a decent enough service. Will definitely get back."

Addy, Toyota Corolla

* Minimum service amounts apply

Royce Motors

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

Ralph's Garage

WEST END
star star star star star_half

LATEST REVIEW

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star star star star star

Great value for money, friendly service. Picked up on an issue that could be fix...

Great value for money, friendly service. Picked up on an issue that could be fixed under warranty. Thanks!

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Simone, VOLKSWAGEN POLO

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

Ashgrove AutoCare

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

"very switched on guys, great customer service."

Robert, Toyota Prius v

Midas Ashgrove

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

"Always good service did a great job on the car, highly recommend."

Boe, Nissan Pulsar

Pearson Automotive

MILTON
star star star star star_border

LATEST REVIEW

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star star star star star

Friendly service and thorough. Pearson's picked up on a couple of little things ...

Friendly service and thorough. Pearson's picked up on a couple of little things that had been ignored in previous services by other establishments. They highlighted some items that should be looked at when I picked up my car and there was no pressure to book or agree to additional work.

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Janelle, Suzuki Alto

Phoenix Engineering Services

WOOLLOONGABBA
star star star star star

LATEST REVIEW

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star star star star star

Car was ready on time, and was given a run down on work that would be needed in ...

Car was ready on time, and was given a run down on work that would be needed in the coming months, with no pushiness. Very friendly service.

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Nick, Skoda Octavia II

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these ...

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these guys.

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Sean, Audi TT

Newmarket Car Care

KELVIN GROVE
star star star star star

LATEST REVIEW

See all
star star star star star

Had full confidence when I dropped the car in for the service - the owner (Mark)...

Had full confidence when I dropped the car in for the service - the owner (Mark) was extremely knowledgeable and fully explained everything that was done with the service. Will definitely recommend and I will obviously use in the future. Paul Molenda

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Paul, SAAB 9-3

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Couldn't be happier with the whole experience. The price quoted and paid was si...

Couldn't be happier with the whole experience. The price quoted and paid was significantly lower than competitors who wouldn't have been able to book us in for several weeks. The willingness to help arrange the appointment as soon as possible was greatly appreciated. Next time I need a mobile mechanic I will be calling Mobi-Tec Mobile Mechanics.

Read more

Genevieve, Mazda 323

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

I found John to be very pleasant. He went out of his way to accommodate some spe...

I found John to be very pleasant. He went out of his way to accommodate some special circumstances (unrelated to the vehicle service) that I had to deal with on the day of the booking. I appreciated that.

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Paul, Honda Accord

Automotive All-Stars

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Brilliant service, arrived on time, courteous and professional, would recommend ...

Brilliant service, arrived on time, courteous and professional, would recommend Don Manson and Automotive Allstars.

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Kevin, MITSUBISHI ASX

Magic Spanners Mobile Mechanics Brisbane & Ipswich

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Arrived on time, completed job quickly and efficiently whilst keeping me in info...

Arrived on time, completed job quickly and efficiently whilst keeping me in informed of his progress.

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Pauline, Mitsubishi Express Van

Aim Auto Care Pty Ltd Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Thanks for organising the Service This was such a professional & thorough Servic...

Thanks for organising the Service This was such a professional & thorough Service undertaken by Stephen of Aim Auto Care Pty Ltd. I can Recommend Autoguru along with Aim Auto Care Cheers

Read more

Kev, Kia Sportage

Book trusted and local mechanics with AutoGuru.

If you’re having trouble finding good Headington Hill mechanics & car services, AutoGuru can help! We have teamed up with the most reliable workshops from around Darling Downs in order to bring you the fixed quotes that will suit your budget. Fill in our form or give us a call on 1300 655 661 and drive away happy today!

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Headington Hill area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Darling Downs, we’ll find you the best mechanic for the job.

Here at AutoGuru, we list quality mechanics who can offer you the best price on services or repairs. You’ll receive a fixed price quote for all makes and models and you’ll be able to find the Headington Hill mechanic that’s most conveniently located to you.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661