Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Maranoa Mechanical

SAINT GEORGE
star star star star star

LATEST REVIEW

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star star star star star

On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

The manager of Affordable New Tyres & Mechanical was very polite and helpful. O...

The manager of Affordable New Tyres & Mechanical was very polite and helpful. On collection of my vehicle he advised me of a slight oil leak from the timing cover which would be a warranty claim. Needless to say I have booked the vehicle in to get that problem rectified under warranty. I certainly will return to this business for future vehicle repairs and services and will refer others as well.

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Robyn, JEEP GRAND CHEROKEE

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

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star star star star star

Cheapest service I have ever paid for yet they exceeded everywhere else. They ev...

Cheapest service I have ever paid for yet they exceeded everywhere else. They even put a cherry bomb in the air conditioner and got rid of the horrible smoke smell. Thank you for the 100% effort

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Anneliese, Mazda 2 Hatch

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Darling Downs

Huston Motors

KINGAROY
star star star star star

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star star star star star

"Prompt, efficient and communicated well."

Mark, Kia Sorento

Lockyer Valley Toyota

GATTON
star star star star star

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I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

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star star star star star

The staff were friendly and informative he explain all the details of the repair...

The staff were friendly and informative he explain all the details of the repair I'm very happy with the service and the repairs, I would recommend BB garage

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June, Hyundai Tucson

Midas Ipswich

WEST IPSWICH
star star star star star_half

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star star star star star

It was my first time I went to Midas. It was a really good experience. They have...

It was my first time I went to Midas. It was a really good experience. They have good mechanics and good management. You can book service online and save your time. I got car serviced at really cheap price plus got 12 months roadside assistance.

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Arun, TOYOTA AURION

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

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"Very happy with car service, will be going back for future services."

Anthony, Hyundai i30

Llewellyn Motors

BOOVAL
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Very happy with the service they provide. The waiting lounge was very nice and c...

Very happy with the service they provide. The waiting lounge was very nice and comfortable.

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Craig, GREAT WALL V240

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

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First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
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They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

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Very efficient process with confirmation text, drop off and pick up and no surpr...

Very efficient process with confirmation text, drop off and pick up and no surprises in the cost.

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Anthony, Audi A4

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

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We found the service excellent. Booking was easy and very professionally handle...

We found the service excellent. Booking was easy and very professionally handled. The mechanic was professional, polite, helpful and workshop seemed to be clean and tidy. Work was completed on time as promised for the price as promised and the car is now running well and our overall experience was excellent. Thanks again we will be using you for all our services in the future.

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Tracy, Holden Calais

ABS Mt Ommaney

DARRA
star star star star star_half

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Experience was great, never used this service or mechanic before but will defina...

Experience was great, never used this service or mechanic before but will definately use it again, thorough, competent & professional and the car now drives like a dream.

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Paul, Mitsubishi Challenger

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

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Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

KPR Automotive

SEVENTEEN MILE ROCKS
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"Great friendly service. Will definitely be going back. Thx "

Riaan, VOLKSWAGEN GOLF

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

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"Great communications from the garage, good pricing and friendly service."

Mike, Nissan X-Trail

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

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star star star star star_border

I took my car in before 7:30am and returned at 11:30am and they hadn't looked at...

I took my car in before 7:30am and returned at 11:30am and they hadn't looked at my car, so I wasn't happy with that. However they quickly got onto it and gave me a quote to fix my car early afternoon. The man behind the desk who attended to me was very polite and helpful. I'm taking my car back there for repairs.

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Chris, Saab 9-3

Classy Cars

EVERTON HILLS
star star star star star

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star star star star star

High quality work completed in a timely fashion. Could not be happier with the s...

High quality work completed in a timely fashion. Could not be happier with the service. Will definitely get my return business.

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Dylan, Ford Fiesta

Goodyear Autocare Caboolture

MORAYFIELD
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"Great service. All things explained"

Rachael, Kia Sportage

Midas Caboolture

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"Did an excellent job."

Kevin, Mitsubishi Lancer

Precise Mechanical

MORAYFIELD
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"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

Grace Automotive Pty Ltd

OXLEY
star star star star star

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The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

ABS Caboolture

CABOOLTURE
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"Fantastic very happy"

Ray, Jeep Grand Cherokee

ABS Pine Rivers

BRENDALE
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Best customer service I have every received! Better than any other service centr...

Best customer service I have every received! Better than any other service centre, even dealership I have gone too in the past. I will be going here for everything from now on. Thank you ABS!

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Chloe, Nissan Pulsar Hatch

Autocare Tyre and Mechanical

BRENDALE
star star star star star

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Very friendly staff. Kept me informed that all aspects had been covered and no p...

Very friendly staff. Kept me informed that all aspects had been covered and no problems detected.

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Leo, Mazda CX-3

A1 Exhausts & Mechanical Petrie

PETRIE
star star star star star

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Well, several factors should be highlighted here, firstly, I am a very fussy car...

Well, several factors should be highlighted here, firstly, I am a very fussy car owner, and am always concerned regarding how my vehicle is treated when not directly in my care. Also, this was the first service outside the dealer network, I was nervous! I was resigned to eventually going outside the dealer, because of the cost and also the way the dealer took me (and my car) for granted. I have 6 months of warranty coverage remaining, and wanted to get an outside inspection done before the final service is due. I have had no specific problems with the car, so I was confident the service would be trouble free. Wrong! When I returned to the workshop to collect my car, I noticed it was still up on the hoist, but nobody around it. As I looked in, the business owner came over and introduced himself, a pleasant chap, I thought. He asked me to take a look at a COUPLE of things he has noticed, and wanted me to see for myself. 1 - one of the front struts was leaking badly, he estimated that most of the oil had escaped by this stage, the strut, dust cover and brake lines had all been covered in oil, and dripping, (I checked my garage floor, and yes, there was evidence of a small oil leak, for some time (soaked into the concrete!)) and 2 - of the two protection plates fitted under the engine, one forward of the other, the front one was only partially attached, and the rear one was totally missing! I was totally surprised, the previous service was done at the authorized dealer! It was obvious that the plate had been removed and not replaced. Tell me, how can I, or anybody else, have confidence in the work done at the dealer when this sort of oversight can happen? I'm now glad, very glad, I went elsewhere to get this service, for an independent review of the vehicle condition. I then called the original dealer to get the faults attended to, they were not in the least concerned, and offered their next available slot to get an inspection. AN INSPECTION!, then they will order parts. That means I will have to take two days off work to get this fixed! I'll be taking my car back to my newfound service establishment when this work is done, just to check they did it right! Are there no independent inspections at the dealer when a vehicle is service complete, just to avoid this sort of thing? (A v/quick lookover would have spotted the missing panels, at least!) I love the car (with the possible exception of the park brake system), but the experience has been somewhat soured by these oversights. Jeep Australia needs to know about such events, and I'm not confident the dealer will advise. Do with this info as you will, I will be discussing these incidents with the service manager this week, when I get the ïnspection". Good luck, Cheers 2014 Jeep GC 6, Limited. @ approximately 24K.

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John, Jeep Grand Cherokee

Pine Rivers Automotive

KALLANGUR
star star star star star

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star star star star star

Really easy, quick. Friendly and professional service. Great price and definitel...

Really easy, quick. Friendly and professional service. Great price and definitely recommend. Thank you guys!

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Bojana, Holden Commodore

Ashgrove AutoCare

ASHGROVE
star star star star star

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star star star star star

"very switched on guys, great customer service."

Robert, Toyota Prius v

Midas Ashgrove

ASHGROVE
star star star star star

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star star star star star

These guys don't mess around and tell you exactly what you need to know before g...

These guys don't mess around and tell you exactly what you need to know before going ahead and doing it. I recently got my VE SS ute serviced with Midas, and after missing its last service I expected the worst. For the amount of work that I got done, they are the best in value and price that could be found anywhere! Definitely sticking with the boys at Midas... hands down!

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Allison, HOLDEN COMMODORE

Midas Strathpine

LAWNTON
star star star star star

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star star star star star

"Great service. Very upfront and honest."

Ben, Toyota Aurion

RC Mechanical

BRENDALE
star star star star star_half

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star star star star star

Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

Australian Mechanical

ENOGGERA
star star star star star_half

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star star star star star_border

No issues, appreciated the phone call to advise of leaking gasket which will nee...

No issues, appreciated the phone call to advise of leaking gasket which will need attention.

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Stephen, Toyota Corolla

Ultra Tune Strathpine

STRATHPINE
star star star star star_half

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star star star star star_border

I'm always a bit aprehensive about using a franchise to service a vehicle and as...

I'm always a bit aprehensive about using a franchise to service a vehicle and as it turned out I needen't have worried. The service was prompt, polite and very courteous. The loan vehicle was provided at short notice and I saved enought to pay for new tires on my ute. Thanks to John at Ultra Tune Strathpine

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Ian, Volkswagen Amarok

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

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star star star star star

"Staff helpful and friendly did more than expected"

warren, Hyundai Getz

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

Autopart Replacements

ENOGGERA
star star star star star

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star star star star star

"Brilliant service. Stayed to the quote and friendly staff. Highly recommend."

Ryan, Mazda 3

Unicorn Mechanical

NARANGBA
star star star star star

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star star star star star

"Very friendly team and great prices on servicing. Highly recommend."

Samantha, Mazda CX-5

Automech

BURPENGARY EAST
star star star star star_half

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star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

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David, Hyundai Getz

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Experience was fantastic and will use again moving forward!"

Elissha, Toyota Yaris

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Excellent service. Was on time and really nice. Would recommend to others :)"

Rebecca, Mazda 323

North Brisbane Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star_border

Efficient service. Very quick. Would have liked to get an invoice for what was a...

Efficient service. Very quick. Would have liked to get an invoice for what was actually done, not just for the payment.

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Rachael, Holden Barina

Carworx Automotive Services

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Very efficient, friendly and an experienced mechanic. We are going to be a retu...

Very efficient, friendly and an experienced mechanic. We are going to be a return customer. Highly recommend this service to anyone.

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Wayne, Nissan X-Trail

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Darling Downs using AutoGuru. We combine the top rated mechanics in Hannaford and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

At AutoGuru, we are dedicated to giving you access to the best mechanics from Hannaford and the greater Darling Downs area. Fixed price quotes mean you can find the mechanic who best suits your budget and location – it’s just so easy!

AutoGuru sources services for a range of vehicle makes and models in Hannaford. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Hannaford.

Stop stressing about the overdue car service. Search trusted Hannaford mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661