Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

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Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

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star star star star star

The guys were awesome, there was a little mix up with the type of service, the g...

The guys were awesome, there was a little mix up with the type of service, the guys did a regular service, instead of a logbook service, but redid the service the following day as per logbook requirements. They informed me of some work that needs to be done at a later time and supplied a quote, no pressure to do the extra work. Informed me as soon as the service was complete. Very friendly guys. Would definitely recommend.

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Kevin, Hyundai i20

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

The manager of Affordable New Tyres & Mechanical was very polite and helpful. O...

The manager of Affordable New Tyres & Mechanical was very polite and helpful. On collection of my vehicle he advised me of a slight oil leak from the timing cover which would be a warranty claim. Needless to say I have booked the vehicle in to get that problem rectified under warranty. I certainly will return to this business for future vehicle repairs and services and will refer others as well.

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Robyn, JEEP GRAND CHEROKEE

Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

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star star star star star

I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

Scenic Motors

BEAUDESERT
star star star star star

LATEST REVIEW

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star star star star star

My only complaint would be that the service took 1.5 hours longer than I was tol...

My only complaint would be that the service took 1.5 hours longer than I was told. Which normally wouldn't be such a bad thing, except for that I was car-less and waiting around during the servicing. Excellent service however - they even vacuumed and washed the car!

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Chris, Mitsubishi Lancer

No deposit & interest free

BOOK NOW, PAY LATER

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The service was prompt and thorough. Some issues were found with my suspension a...

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A very professional approach by the receptionist, who ensured that all informati...

A very professional approach by the receptionist, who ensured that all information as well as my concerns and issues relating to my vehicle was passed on to and addressed by technicians.

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Glen, SUBARU FORESTER

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The guys at Bridgestone Orion were lovely and very informative. Definitely going...

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Jamie was fantastic!!! Kept us up to date on what needed to done. Was very friendly and welcoming! Would recommend this service.

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HILLCREST
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Gloria, Nissan Tiida

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Rob, Dodge Nitro

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Robyn, Mitsubishi Lancer

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Kirsty, Holden Commodore

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"Couldn't fault it. Good service, gave me a lift and offered a courtesy car."

Margaret, Holden Barina

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About Auto Care

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Very friendly and did a great job. Also dropped me off and picked up after the work was completed. Very happy customer. 5 stars

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Auto Leaders Nerang

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The gentlemen were very helpful with my service and didn't treat me any differen...

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Sarah, HYUNDAI VELOSTER

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"Great, easy to deal with. Highly reccomend KPR"

Steven, Mitsubishi Challenger

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Tyrepower Varsity Lakes

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Friendly, professional service. Honest, affordable, clean workshop. Beautiful re...

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Varsity Lakes Mechanical

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"Great customer service and quick servicing!"

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Pat, TOYOTA COROLLA

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Leon, Audi Q7

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Chris, Hyundai i30

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Andrea, Holden Astra

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Nice and early with a text to tell me he was on his way and estimated time of ar...

Nice and early with a text to tell me he was on his way and estimated time of arrival. Very professional and knowledgeable and a friendly touch to the service as well. Highly recommend

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Ian, Ford Falcon

Mikes Mobile Mechanics

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"Consistent, thorough and service with a smile."

Ben, Ford Ranger

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Hi well, it was a mobile mechanic and he was fantastic. A huge big thank you to him.

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Linda, Holden Astra

My-Tech Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star

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"Friendly informative service, thank you!"

Cara, Toyota Corolla

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"Cory was very good , turned up on time Knew his stuff , will use him again. "

Anton, Mazda 6

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Darling Downs to find the best quote – we do it for you! We have an easy to use database of Greenlands mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

Using AutoGuru to find a local Greenlands mechanic allows you to easily compare top mechanics for your vehicle and your price range all in one place. We find all results for the exact service tasks you need, wherever in Darling Downs you are. Instant online quotes allow you to compare the costs of labour and parts and choose the mechanic that’s right for you.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Greenlands area have you covered whatever your vehicle needs.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Greenlands. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661