Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

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The process for booking my car service was very efficient. I was booked in the d...

The process for booking my car service was very efficient. I was booked in the day following my query. Directions were provided and the experience was seamless through to the fixed price payment. No nasty surprises! Written advice was provided for recommended additional work. I will probably have the recommended work done, so the business managed to gain my trust. So happy with the booking process, the device and communication around it. I would recommend this business.

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Gillian, PEUGEOT 307

A1 Exhaust and Mechanical

TOOWOOMBA CITY
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Cheapest service I have ever paid for yet they exceeded everywhere else. They ev...

Cheapest service I have ever paid for yet they exceeded everywhere else. They even put a cherry bomb in the air conditioner and got rid of the horrible smoke smell. Thank you for the 100% effort

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Anneliese, Mazda 2 Hatch

Lockyer Valley Toyota

GATTON
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other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

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BB Garage

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Bodie knows cars and is always professional and courteous. BB Garage provide gre...

Bodie knows cars and is always professional and courteous. BB Garage provide great service. I would go back for sure.

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Elyse, Mazda CX-5

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Anthony, Hyundai i30

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I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Darren, Ford Falcon Ute

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Excellent value for money. Heaps cheaper than any other place in the area for the exact same thing.

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Brad, Toyota Landcruiser

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LUCY, Holden Astra

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Roslyn, Ford Ranger

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Rachael, Kia Sportage

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Michael, Honda Accord

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Leighton, Volkswagen Golf VI

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"Very good service and thank you for the loan car."

Srini, Toyota Camry

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Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

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Paul, Holden Cruze

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Andre, Dodge Caliber

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I'm always a bit aprehensive about using a franchise to service a vehicle and as it turned out I needen't have worried. The service was prompt, polite and very courteous. The loan vehicle was provided at short notice and I saved enought to pay for new tires on my ute. Thanks to John at Ultra Tune Strathpine

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Ian, Volkswagen Amarok

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Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

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Alka, Toyota Camry

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Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

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David, Hyundai Getz

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"Excellent Staff and very efficient service. Thank You :)"

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Excellent service and feedback. They are now my choice of mechanic. Good knowledge of my vehicle and a great price. Thanks

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chris, Volkswagen Transporter T5

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Anura, BMW 3 Series

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warren, Hyundai Getz

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MATTHEW, Ford Fiesta

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Kate, Honda Civic

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High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

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I was very happy with the service, I had a couple of extras that needed doing wh...

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Donna, Honda Accord

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Mark was very informative and helpful. He explained things well and I was please...

Mark was very informative and helpful. He explained things well and I was pleased that he fixed a problem that I was concerned about. Overall I was extremely happy with the service.

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Deborah, Mitsubishi Lancer

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Vaya, Holden Barina Spark

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Staff were very friendly and helpful. Prices for things to get fixed and replace...

Staff were very friendly and helpful. Prices for things to get fixed and replaced were very reasonable.

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Joshua, Ford Courier

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"Great communication and service was completed on time! Reasonably priced too"

Amanda, Holden Viva

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Mobi-Tec Mobile Mechanics

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"I found the service to be 1st class, and will recommend you to my friends."

William, Holden Commodore

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"John was great. Thanks again"

Mandy, Holden Colorado

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"Great service, fast and friendly"

Kayla, Nissan Murano

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Ray turned up early and was very efficient and thorough in his work. He explaine...

Ray turned up early and was very efficient and thorough in his work. He explained things to me in a way that I could understand. Great work ethic.

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Julie, FORD FIESTA

Exeltech

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"Jaxon did a great job! I will use again! :)"

Jade, Hyundai ix35

Procheck Automotive Mobile North Lakes

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Tim was very nice and helpful but he didn't really let me know what was done or ...

Tim was very nice and helpful but he didn't really let me know what was done or if there were any problems so I'm not too sure if it's all ok.

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Aimee, HOLDEN COMMODORE

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Grapetree mechanics & car services! Our vehicle experts from all over Darling Downs are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Grapetree professionals and their fixed price quotes. So easy!

Using AutoGuru to look for mechanics in Grapetree means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Darling Downs. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Grapetree for a price that suits your budget. We have trusted Darling Downs mechanics who can work on all makes and models. Book today!

Don't forget you can also compare and book local mobile mechanics in Grapetree through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Grapetree have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Grapetree that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661