Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

I will not be going back. I left my phone number with them and let them know I w...

I will not be going back. I left my phone number with them and let them know I was killing time in town until they called me to let me know they were finished. I never received a call. When I returned 7 hours later, they told me that I had a puncture and figured I’d want it fixed and put $33 on to the fixed price. I would have appreciated a phone call letting me know they were adding an extra necessary item. Not impressed at all. Did not feel like a ‘valued’ customer. So, still looking for a mechanic since moving to the area.

Read more

Angie, Toyota Corolla

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

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star star star star star

Cheapest service I have ever paid for yet they exceeded everywhere else. They ev...

Cheapest service I have ever paid for yet they exceeded everywhere else. They even put a cherry bomb in the air conditioner and got rid of the horrible smoke smell. Thank you for the 100% effort

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Anneliese, Mazda 2 Hatch

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Darling Downs

Lockyer Valley Toyota

GATTON
star star star star star

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star star star star star

other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

Huston Motors

KINGAROY
star star star star star

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star star star star star

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

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star star star star star

The staff were friendly and informative he explain all the details of the repair...

The staff were friendly and informative he explain all the details of the repair I'm very happy with the service and the repairs, I would recommend BB garage

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June, Hyundai Tucson

Midas Ipswich

WEST IPSWICH
star star star star star_half

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star star star star star

Great job and great communication at a fair price. Will definitely user midas ag...

Great job and great communication at a fair price. Will definitely user midas again.

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Paul, Holden Commodore

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

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star star star star star_border

"Very happy with car service, will be going back for future services."

Anthony, Hyundai i30

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Llewellyn Motors

BOOVAL
star star star star star_half

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star star star star_border star_border

Pretty lazy mechanics. I booked in for a 60,000km service. I asked them to chec...

Pretty lazy mechanics. I booked in for a 60,000km service. I asked them to check a vibration. Since a wheel check and rotation was part of the 60,000km service, I thought that would take care of the vibration. They didn't even remove the wheels. They told me the tyre tread was right on the legal limit on 3 of the tyres, and that i should replace them for $573 + $88 wheel alignment. I paid the $439 and was pretty pissed off, and stopped in at tyres & more at Ipswich. They removed and balance all of my wheels for FREE, and recommended I replace my front brake pads in the next few months as the indicator metal was rubbing, hence the loud grinding noise, which Ross Llewellyn boys would have picked up if they even checked. The also told me the tyres will be fine until after Christmas. I know that if they didn't check these items, they wouldn't have checked any of the items listed on the invoice. So I paid $439 and got scammed. So I got a call from Tamara this morning asking how I felt about the service. I let her know of my disappointment. She let me speak with her boss, Scott, who was sympathetic, and I'm going in on Friday to have a speaker replaced. Scott seems keen to ensure I'm a happy customer... so right now I'm a little cheesed off. Unfortunately, I think these mechanics should wear a camera, take photos, and show us the old parts so we know exactly what has been done... the stigma continues unabated... even from a reputable dealer mechanic like Ross Llewellyn.

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Russell, HYUNDAI IMAX

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

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star star star star star

The guys at Bridgestone Orion were lovely and very informative. Definitely going...

The guys at Bridgestone Orion were lovely and very informative. Definitely going back for my regular services.

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Tahlia, Jeep Wrangler

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

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star star star star star

Friendly staff that offer a great service. They made everything so easy and give...

Friendly staff that offer a great service. They made everything so easy and give me a detailed quote for future works.

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Taylar, Nissan X-Trail

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

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star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

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star star star star star

good price, great service, steve very friendly, helpful and easy to talk to. wou...

good price, great service, steve very friendly, helpful and easy to talk to. would recommend to anyone.

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John, Mitsubishi Lancer

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

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star star star star star

I booked my car in on Friday evening and it was ready for collection before 11am...

I booked my car in on Friday evening and it was ready for collection before 11am Saturday. Staff were friendly and informative.

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Adam, MAZDA Mazda3

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Car completed on time and at the price quoted. I also purchased a new set of tir...

Car completed on time and at the price quoted. I also purchased a new set of tires based on their recommendation at a very competitive price.

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Kevin, Volkswagen Golf VII

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Easy drop off, pick up and my car is running better. All for a good price! Owne...

Easy drop off, pick up and my car is running better. All for a good price! Owner is lovely and very easygoing. Makes for a smooth transaction. Thank you and I will see you again at my next service.

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Stacey, MITSUBISHI LANCER

Classy Cars

EVERTON HILLS
star star star star star

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star star star star star

"Honest, reliable and supportive of our situation. Highly recommended"

Samantha, Volkswagen Tiguan

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

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Very helpful and professional, quoted and explained everything car running like...

Very helpful and professional, quoted and explained everything car running like a dream now 👍🏻 Thankyou

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Katrina, Toyota Corolla

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

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Lincoln, Toyota Kluger

ABS Pine Rivers

BRENDALE
star star star star star

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star star star star star

I have used ABS before and their service was outstanding. I am pleased to say th...

I have used ABS before and their service was outstanding. I am pleased to say that standard has not changed. I will be returning to utilise there service again

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Pat, Nissan NP300 Navara

Autocare Tyre and Mechanical

BRENDALE
star star star star star

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star star star star star

Great knowledgeable workshop, friendly and had a free car loan for the morning. ...

Great knowledgeable workshop, friendly and had a free car loan for the morning. Tony is a Top Bloke!

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Ash, Ford Falcon

Goodyear Autocare Caboolture

MORAYFIELD
star star star star star_border

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star star star star star

"Great service. All things explained"

Rachael, Kia Sportage

Midas Caboolture

MORAYFIELD
star star star star star_half

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star star star star star

The staff were very helpful and very friendly. Carried out the work I wanted don...

The staff were very helpful and very friendly. Carried out the work I wanted done very professionally. Dropped me off where I wanted to go and picked me up when done. Couldn't recommend them enough. Will definitely be going back. great work guys.

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Roslyn, Ford Ranger

A1 Exhausts & Mechanical Petrie

PETRIE
star star star star star

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star star star star star

Well, several factors should be highlighted here, firstly, I am a very fussy car...

Well, several factors should be highlighted here, firstly, I am a very fussy car owner, and am always concerned regarding how my vehicle is treated when not directly in my care. Also, this was the first service outside the dealer network, I was nervous! I was resigned to eventually going outside the dealer, because of the cost and also the way the dealer took me (and my car) for granted. I have 6 months of warranty coverage remaining, and wanted to get an outside inspection done before the final service is due. I have had no specific problems with the car, so I was confident the service would be trouble free. Wrong! When I returned to the workshop to collect my car, I noticed it was still up on the hoist, but nobody around it. As I looked in, the business owner came over and introduced himself, a pleasant chap, I thought. He asked me to take a look at a COUPLE of things he has noticed, and wanted me to see for myself. 1 - one of the front struts was leaking badly, he estimated that most of the oil had escaped by this stage, the strut, dust cover and brake lines had all been covered in oil, and dripping, (I checked my garage floor, and yes, there was evidence of a small oil leak, for some time (soaked into the concrete!)) and 2 - of the two protection plates fitted under the engine, one forward of the other, the front one was only partially attached, and the rear one was totally missing! I was totally surprised, the previous service was done at the authorized dealer! It was obvious that the plate had been removed and not replaced. Tell me, how can I, or anybody else, have confidence in the work done at the dealer when this sort of oversight can happen? I'm now glad, very glad, I went elsewhere to get this service, for an independent review of the vehicle condition. I then called the original dealer to get the faults attended to, they were not in the least concerned, and offered their next available slot to get an inspection. AN INSPECTION!, then they will order parts. That means I will have to take two days off work to get this fixed! I'll be taking my car back to my newfound service establishment when this work is done, just to check they did it right! Are there no independent inspections at the dealer when a vehicle is service complete, just to avoid this sort of thing? (A v/quick lookover would have spotted the missing panels, at least!) I love the car (with the possible exception of the park brake system), but the experience has been somewhat soured by these oversights. Jeep Australia needs to know about such events, and I'm not confident the dealer will advise. Do with this info as you will, I will be discussing these incidents with the service manager this week, when I get the ïnspection". Good luck, Cheers 2014 Jeep GC 6, Limited. @ approximately 24K.

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John, Jeep Grand Cherokee

Precise Mechanical

MORAYFIELD
star star star star star

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star star star star star

"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

Pine Rivers Automotive

KALLANGUR
star star star star star

LATEST REVIEW

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star star star star star

Really easy, quick. Friendly and professional service. Great price and definitel...

Really easy, quick. Friendly and professional service. Great price and definitely recommend. Thank you guys!

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Bojana, Holden Commodore

Midas Strathpine

LAWNTON
star star star star star

LATEST REVIEW

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star star star star star

"Very good, friendly service at an excellent price. No hidden extras."

Philip, Holden Barina

RC Mechanical

BRENDALE
star star star star star_half

LATEST REVIEW

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star star star star star

Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

* Minimum service amounts apply

Aussie Automotive Services Caboolture

CABOOLTURE
star star star star star

LATEST REVIEW

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star star star star star

Have been to Aussie Automotive for my last 3 services, every time they have been...

Have been to Aussie Automotive for my last 3 services, every time they have been quick and up front.

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Michael, Nissan Navara/Pick-up

Ashgrove AutoCare

ASHGROVE
star star star star star

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star star star star star

"very switched on guys, great customer service."

Robert, Toyota Prius v

Midas Ashgrove

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

These guys don't mess around and tell you exactly what you need to know before g...

These guys don't mess around and tell you exactly what you need to know before going ahead and doing it. I recently got my VE SS ute serviced with Midas, and after missing its last service I expected the worst. For the amount of work that I got done, they are the best in value and price that could be found anywhere! Definitely sticking with the boys at Midas... hands down!

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Allison, HOLDEN COMMODORE

ABS Caboolture

CABOOLTURE
star star star star star

LATEST REVIEW

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star star star star star

Great workshop they did everything that need to be done at a great price thanks ...

Great workshop they did everything that need to be done at a great price thanks agan.

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Julie, Toyota Hilux

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

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star star star star star

The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

Ultra Tune Strathpine

STRATHPINE
star star star star star_half

LATEST REVIEW

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star star star star star

Very helpful people and loan car made life easy. Very comfortable leaving my car...

Very helpful people and loan car made life easy. Very comfortable leaving my car in their hands.

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Mel, Holden Barina

Australian Mechanical

ENOGGERA
star star star star star_half

LATEST REVIEW

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star star star star star_border

A little bit of a rocky start with communication but owner Matt was very engagin...

A little bit of a rocky start with communication but owner Matt was very engaging in resolving the situation. No complaints about the mechanical work.

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Kelsie, Hyundai i20

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

Very professional and helpful. Shaun at Midas was very straight with me, and kep...

Very professional and helpful. Shaun at Midas was very straight with me, and kept me updated on all issues that were found. Great customer service

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Jarrod, Mitsubishi Lancer

Autopart Replacements

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

"Good friendly prompt service - car well serviced"

Wayne, Ford Fiesta

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

Unicorn Mechanical

NARANGBA
star star star star star

LATEST REVIEW

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star star star star star

I was gob smacked by the level of professionalism from my contact at UNICORN Lia...

I was gob smacked by the level of professionalism from my contact at UNICORN Liam. He went over and above to ensure that the commitment made by UNICORN on their quote was adhered to. Even discretional items were completed at additional effort but with no charge. Customer facilities were brilliant. Staff engaging and pleasant and cannot say enough good about my experience without someone thinking its a insider. Not the case I can assure you. Thank you LIAM and Co. I will be back and am referring my family also.

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Peter, Isuzu D-Max

Automech

BURPENGARY EAST
star star star star star_half

LATEST REVIEW

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star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

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David, Hyundai Getz

Pearson Automotive

MILTON
star star star star star_border

LATEST REVIEW

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star star star star star

Staff were very friendly and helpful. Prices for things to get fixed and replace...

Staff were very friendly and helpful. Prices for things to get fixed and replaced were very reasonable.

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Joshua, Ford Courier

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"just a very good person"

David, Suzuki Swift

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Very honest. Very polite. No ripping off a female customer. He has a client for ...

Very honest. Very polite. No ripping off a female customer. He has a client for ever. Thankyou

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Lisa, Mazda 2

North Brisbane Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

"Great service, fast and friendly"

Kayla, Nissan Murano

Carworx Automotive Services

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Carworx were fantastic, so convenient to come to my home. My mechanic was honest...

Carworx were fantastic, so convenient to come to my home. My mechanic was honest and professional. I'll defiantly be booking him again, highly recommend.

Read more

Rachel, Mazda 3

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare Darling Downs’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Formartin area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

Searching for a mechanic using AutoGuru means you see results in your local Formartin area as well as the greater Darling Downs region. We provide instant online quotes to compare the cost of parts and labour from mechanic to mechanic, so you can book online and pay at pickup.

We get hundreds of searches a day for mechanics in Darling Downs. We only list trusted mechanic workshops that match your vehicle, service requirements and Formartin location. So you’re guaranteed to find the car service options you’re looking for.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Formartin. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661