Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

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"Honest friendly service and quotes for faults."

Jacqui, Hyundai i30

A1 Exhaust and Mechanical

TOOWOOMBA CITY
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"Fast friendly good service will be back."

Brian, Skoda Yeti

No deposit & interest free

BOOK NOW, PAY LATER

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Huston Motors

KINGAROY
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Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

Lockyer Valley Toyota

GATTON
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other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

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BB Garage

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Great friendly workshop, affordable and honest pricing and will definitely be re...

Great friendly workshop, affordable and honest pricing and will definitely be returning and recommending to others. 10/10

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Midas Ipswich

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Great job and great communication at a fair price. Will definitely user midas ag...

Great job and great communication at a fair price. Will definitely user midas again.

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NORTH IPSWICH
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"Very happy with car service, will be going back for future services."

Anthony, Hyundai i30

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Ipswich City Mechanical & Auto Electrical

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

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120000km Service completed late. Brake fluid replacement not done correctly and ...

120000km Service completed late. Brake fluid replacement not done correctly and had to be rectified by another dealer. Tow bar recall/defect not completed either. No parts available... But other work was satisfactory.

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Michael, TOYOTA PRADO

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"Great service. All things explained"

Rachael, Kia Sportage

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Have been to Aussie Automotive for my last 3 services, every time they have been...

Have been to Aussie Automotive for my last 3 services, every time they have been quick and up front.

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Michael, Nissan Navara/Pick-up

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The mechanis is very good, he took care of my car and myself. He let me know of ...

The mechanis is very good, he took care of my car and myself. He let me know of future problems my car may have and when or how much it cost me to get them fixed.., Prices are pretty reasonable, looking forward get my car service from them in future too

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Gurinder, Toyota Corolla

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MORAYFIELD
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"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

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"Very helpful and friendly car was lovely and clean on pickup."

DEBBIE, Suzuki SX4/SX4 Classic

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Bridgestone Select Springfield Orion

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The guys at Bridgestone Orion were lovely and very informative. Definitely going...

The guys at Bridgestone Orion were lovely and very informative. Definitely going back for my regular services.

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Tahlia, Jeep Wrangler

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Bridgestone Select Sumner Park

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Arrived a few minutes early great friendly greeting discussed what I was booked ...

Arrived a few minutes early great friendly greeting discussed what I was booked in for (log book service) was dropped back to work. Picked up after phone call to day work completed. Informed of upcoming requirements for next service and another potential problem down the track, I really appreciated this. All staff very cheerful and polite highly recommend

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Darren, Ford Falcon Ute

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Rosaria, Daihatsu Terios

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They did a awesome job on my car and we're fast & efficient Also good friendly ...

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Kaine, Dodge Caliber

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Everything went as planned. Close to train, really easy to drop off and pick up....

Everything went as planned. Close to train, really easy to drop off and pick up. Kind and friendly. Highly recommended!

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Serena, Toyota Avensis

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They called to say the water pump needed replacing, told me how much and i said ...

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Leigh, Toyota Camry

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Automech

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David, Hyundai Getz

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Very friendly staff. Kept me informed that all aspects had been covered and no problems detected.

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Leo, Mazda CX-3

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High quality work completed in a timely fashion. Could not be happier with the s...

High quality work completed in a timely fashion. Could not be happier with the service. Will definitely get my return business.

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Dylan, Ford Fiesta

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Fantastic service very reasonable pricing . Definitely recommend and I will be u...

Fantastic service very reasonable pricing . Definitely recommend and I will be using again

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SRINI, Toyota Camry

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Car completed on time and at the price quoted. I also purchased a new set of tires based on their recommendation at a very competitive price.

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Kevin, Volkswagen Golf VII

KPR Automotive

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The service at KPR were friendly and professional. My car is running beautifully...

The service at KPR were friendly and professional. My car is running beautifully and I would not hesitate to get my car serviced here again.

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Fiona, Suzuki Swift

RC Mechanical

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Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

The Piston Pitstop

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I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

Ultra Tune Strathpine

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Very helpful people and loan car made life easy. Very comfortable leaving my car...

Very helpful people and loan car made life easy. Very comfortable leaving my car in their hands.

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Mel, Holden Barina

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Caboolture Fuel Injection Automotive Centre

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Service was completed on time and as per quote. They even dropped me off and pi...

Service was completed on time and as per quote. They even dropped me off and picked me up from home! I had a problem to be looked at and they did this all within the quoted amount. I will be returning for future services.

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Julie, Peugeot 307

Midas Indooroopilly

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Very businesslike and professional. Very happy to find that the windscreen washe...

Very businesslike and professional. Very happy to find that the windscreen washer was actually checked and filled. This is the FIRST time this has EVER been done by any service department on any of the ten vehicles or so I have sent for scheduled services. It is there on the list every time and the $2.00 is charged every time but these guys actually did it. A simple thing but a ridiculous thing to routinely overlook as appears to be the 'industry' standard. So well done Midas...... I can safely assume all the other fluids were checked and replaced too. And you actually adjusted the handbrake also the way I like it... ie so it works!

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Peter, Isuzu Rodeo/D-Max

Hi Tech Auto Service

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Professional and friendly mechanic. Had some minor additions to the service (lig...

Professional and friendly mechanic. Had some minor additions to the service (light bulb and air filter) which were only undertaken after calling me. Future possible maintenance was explained. Felt confident that only required work was performed. Will go back again.

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Ross, Ford Fiesta

Ultra Tune North Lakes

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In and out in under two hours. Paid exactly what was quoted. Haven't lived in th...

In and out in under two hours. Paid exactly what was quoted. Haven't lived in the area long but I think I've found my new mechanic!

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Kate, Honda Civic

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
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quick easy at a fair price, even fixed the problem after finding out what it was...

quick easy at a fair price, even fixed the problem after finding out what it was a++

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Jack, Hyundai Trajet

Ashgrove AutoCare

ASHGROVE
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"Efficient"

Anura, BMW 3 Series

Midas Ashgrove

ASHGROVE
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"Always good service did a great job on the car, highly recommend."

Boe, Nissan Pulsar

Australian Mechanical

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"Professional, good prices, and awesome service"

Abdulrahman, Hyundai i20

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Midas Enoggera

ENOGGERA
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"Staff helpful and friendly did more than expected"

warren, Hyundai Getz

Autopart Replacements

ENOGGERA
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You can trust Perry autopart replacement. My car was serviced well with a reason...

You can trust Perry autopart replacement. My car was serviced well with a reasonable price. I would happily recommend him.

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Jamal, Ford Mondeo

RTR Mechanical

airport_shuttle Mobile Mechanic

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Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

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"I found the service to be 1st class, and will recommend you to my friends."

William, Holden Commodore

Killer Parts and Mechanical

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"Very helpful and knowledgable at a reasonable price"

Howard, Holden Commodore

North Brisbane Automotive

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Efficient service. Very quick. Would have liked to get an invoice for what was a...

Efficient service. Very quick. Would have liked to get an invoice for what was actually done, not just for the payment.

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Rachael, Holden Barina

Book trusted and local mechanics with AutoGuru.

Book your next car service at the click of a button. We source the most reliable Ducklo mechanics & car services. We have partnered with mechanics all over Darling Downs, in order to bring you the best fixed price deals. It’s so easy to book – just enter a few details on our 'Instant Quotes' form, or give us a call on 1300 655 661.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Ducklo area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Darling Downs, we’ll find you the best mechanic for the job.

AutoGuru sources services for a range of vehicle makes and models in Ducklo. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Ducklo through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Ducklo have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Ducklo that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661