Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Paul was extremely friendly and helpful with listening to my cars issues and did...

Paul was extremely friendly and helpful with listening to my cars issues and did a fantastic job with fixing the problems I mentioned. Great communication with calling to let me know how much it was going to cost once assessing my car and my car feels like a dream to drive now! Very reasonably priced compared to anywhere else I've had my car serviced. Extremely happy with the service and customer service and will definitely be back again for my next one!

Read more

Janice, NISSAN PULSAR

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

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star star star star star

Very excellent service, Excellent customer service. Very happy with service. I r...

Very excellent service, Excellent customer service. Very happy with service. I recommend to other people as well. Affordable price.

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Alex, Ford Focus

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Darling Downs

Lockyer Valley Toyota

GATTON
star star star star star

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star star star star star

other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

Huston Motors

KINGAROY
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Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

* Minimum service amounts apply

BB Garage

WEST IPSWICH
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"honest and great work . highly recommended"

Sandra, Toyota Corolla

Midas Ipswich

WEST IPSWICH
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Was very quick dropped off in the morning they rang few hours later all done no ...

Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!

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Dee, JEEP WRANGLER

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

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"Very friendly and low price great service recommend to everyone"

Aidon, Mitsubishi Lancer

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Llewellyn Motors

BOOVAL
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120000km Service completed late. Brake fluid replacement not done correctly and ...

120000km Service completed late. Brake fluid replacement not done correctly and had to be rectified by another dealer. Tow bar recall/defect not completed either. No parts available... But other work was satisfactory.

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Michael, TOYOTA PRADO

Goodyear Autocare Caboolture

MORAYFIELD
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"Great service. All things explained"

Rachael, Kia Sportage

Midas Caboolture

MORAYFIELD
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The mechanis is very good, he took care of my car and myself. He let me know of ...

The mechanis is very good, he took care of my car and myself. He let me know of future problems my car may have and when or how much it cost me to get them fixed.., Prices are pretty reasonable, looking forward get my car service from them in future too

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Gurinder, Toyota Corolla

Precise Mechanical

MORAYFIELD
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"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

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star star star star star

Very efficient process with confirmation text, drop off and pick up and no surpr...

Very efficient process with confirmation text, drop off and pick up and no surprises in the cost.

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Anthony, Audi A4

ABS Caboolture

CABOOLTURE
star star star star star

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Great workshop they did everything that need to be done at a great price thanks ...

Great workshop they did everything that need to be done at a great price thanks agan.

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Julie, Toyota Hilux

A1 Exhausts & Mechanical Petrie

PETRIE
star star star star star

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Well, several factors should be highlighted here, firstly, I am a very fussy car...

Well, several factors should be highlighted here, firstly, I am a very fussy car owner, and am always concerned regarding how my vehicle is treated when not directly in my care. Also, this was the first service outside the dealer network, I was nervous! I was resigned to eventually going outside the dealer, because of the cost and also the way the dealer took me (and my car) for granted. I have 6 months of warranty coverage remaining, and wanted to get an outside inspection done before the final service is due. I have had no specific problems with the car, so I was confident the service would be trouble free. Wrong! When I returned to the workshop to collect my car, I noticed it was still up on the hoist, but nobody around it. As I looked in, the business owner came over and introduced himself, a pleasant chap, I thought. He asked me to take a look at a COUPLE of things he has noticed, and wanted me to see for myself. 1 - one of the front struts was leaking badly, he estimated that most of the oil had escaped by this stage, the strut, dust cover and brake lines had all been covered in oil, and dripping, (I checked my garage floor, and yes, there was evidence of a small oil leak, for some time (soaked into the concrete!)) and 2 - of the two protection plates fitted under the engine, one forward of the other, the front one was only partially attached, and the rear one was totally missing! I was totally surprised, the previous service was done at the authorized dealer! It was obvious that the plate had been removed and not replaced. Tell me, how can I, or anybody else, have confidence in the work done at the dealer when this sort of oversight can happen? I'm now glad, very glad, I went elsewhere to get this service, for an independent review of the vehicle condition. I then called the original dealer to get the faults attended to, they were not in the least concerned, and offered their next available slot to get an inspection. AN INSPECTION!, then they will order parts. That means I will have to take two days off work to get this fixed! I'll be taking my car back to my newfound service establishment when this work is done, just to check they did it right! Are there no independent inspections at the dealer when a vehicle is service complete, just to avoid this sort of thing? (A v/quick lookover would have spotted the missing panels, at least!) I love the car (with the possible exception of the park brake system), but the experience has been somewhat soured by these oversights. Jeep Australia needs to know about such events, and I'm not confident the dealer will advise. Do with this info as you will, I will be discussing these incidents with the service manager this week, when I get the ïnspection". Good luck, Cheers 2014 Jeep GC 6, Limited. @ approximately 24K.

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John, Jeep Grand Cherokee

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

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"Good service very nice guy."

Saad, Toyota Camry

ABS Pine Rivers

BRENDALE
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Its the second time I have used ABS Pine Rivers, always used to go to Geebung. A...

Its the second time I have used ABS Pine Rivers, always used to go to Geebung. Always find the service excellent and staff extremely helpful. My logbook service is always carried out to specs. Would highly recommend.

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Pat, Nissan NP300 Navara

Pine Rivers Automotive

KALLANGUR
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"Absolutely brilliant!!"

Johannes, Jeep Cherokee

Autocare Tyre and Mechanical

BRENDALE
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Tony made the process so easy with drop off, really happy with the car and advic...

Tony made the process so easy with drop off, really happy with the car and advice given on some queries I had.

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Mark, Jeep Grand Cherokee

Classy Cars

EVERTON HILLS
star star star star star

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"Great service and honest communication."

Samantha, Toyota Yaris

Midas Strathpine

LAWNTON
star star star star star

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The customer service was excellent. Received a full print out of the full servic...

The customer service was excellent. Received a full print out of the full service check with prices and the additional items that needed to be done. Car was ready to be picked up at 12pm too! Will definitely be a returning customer. 5 stars

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Corey, Holden Crewman

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

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First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

RC Mechanical

BRENDALE
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Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

ABS Mt Ommaney

DARRA
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Service was excellent. Looked over car quickly and advised what the problem was...

Service was excellent. Looked over car quickly and advised what the problem was . Would highly recommend these guys

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Greg, Ford Territory

Unicorn Mechanical

NARANGBA
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Delivered above and beyond my expectations. Friendly and down to earth staff in...

Delivered above and beyond my expectations. Friendly and down to earth staff in a great handy location.

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Scott, Nissan Pulsar

Automech

BURPENGARY EAST
star star star star star_half

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Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

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David, Hyundai Getz

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
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Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

Ultra Tune Strathpine

STRATHPINE
star star star star star_half

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I'm always a bit aprehensive about using a franchise to service a vehicle and as...

I'm always a bit aprehensive about using a franchise to service a vehicle and as it turned out I needen't have worried. The service was prompt, polite and very courteous. The loan vehicle was provided at short notice and I saved enought to pay for new tires on my ute. Thanks to John at Ultra Tune Strathpine

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Ian, Volkswagen Amarok

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

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"Awesome mechanics...great service!"

Kerry, Mitsubishi Triton

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

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star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

LATEST REVIEW

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star star star star star

Much cheaper than other mechanics and high quality work. Will definitely book my...

Much cheaper than other mechanics and high quality work. Will definitely book my next car service through fixedpricecarservice.com.au and at Midas Indooroopilly.

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Fabio, Peugeot 308

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

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"Very helpful and personable. I felt that the staff went the extra mile."

Esben, Toyota Yaris

Ultra Tune North Lakes

NORTH LAKES
star star star star star_half

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In and out in under two hours. Paid exactly what was quoted. Haven't lived in th...

In and out in under two hours. Paid exactly what was quoted. Haven't lived in the area long but I think I've found my new mechanic!

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Kate, Honda Civic

Australian Mechanical

ENOGGERA
star star star star star_half

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"Professional, good prices, and awesome service"

Abdulrahman, Hyundai i20

Midas Ashgrove

ASHGROVE
star star star star star

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star star star star star

"Always good service did a great job on the car, highly recommend."

Boe, Nissan Pulsar

Ashgrove AutoCare

ASHGROVE
star star star star star

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"very switched on guys, great customer service."

Robert, Toyota Prius v

The Piston Pitstop

CABOOLTURE
star star star star star

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star star star star star

I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

Very professional and helpful. Shaun at Midas was very straight with me, and kep...

Very professional and helpful. Shaun at Midas was very straight with me, and kept me updated on all issues that were found. Great customer service

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Jarrod, Mitsubishi Lancer

Autopart Replacements

ENOGGERA
star star star star star

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"Great friendly service. Serviced my car and gave it a clean as well"

Emily, Honda Jazz

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Couldn't be happier with the whole experience. The price quoted and paid was si...

Couldn't be happier with the whole experience. The price quoted and paid was significantly lower than competitors who wouldn't have been able to book us in for several weeks. The willingness to help arrange the appointment as soon as possible was greatly appreciated. Next time I need a mobile mechanic I will be calling Mobi-Tec Mobile Mechanics.

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Genevieve, Mazda 323

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Excellent service by John - very flexible, reasonably priced, does a fantastic j...

Excellent service by John - very flexible, reasonably priced, does a fantastic job and was clear with the work required - John is highly recommended and look forward to sending all my jobs to him in future! If you're looking for a new mechanic or thought about trying someone else, definitely book in a job with John!

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Afi, Holden Barina/Barina Classic

North Brisbane Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star_border

Mechanic turned up between the hours that were originally advised. He reviewed t...

Mechanic turned up between the hours that were originally advised. He reviewed the job and gave me a price and advised he would be back in around 1 hour after he got the parts. He didn't arrive back until approx 2.5 hours later which was a little bit concerning but the job was completed that day and seems to be done well.

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Mark, Ford Fairlane

2 Your Door Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Loved it, great service. Very friendly and 'can-do'. Highly recommend it! Plus t...

Loved it, great service. Very friendly and 'can-do'. Highly recommend it! Plus they come to you.

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Kim, HYUNDAI GETZ

Book trusted and local mechanics with AutoGuru.

If you need to book your car in for a service in Douglas, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Darling Downs mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

At AutoGuru, we have partnered with only the top quality mechanics throughout Darling Downs, helping you to easily source the mechanic that’s closest to you in Douglas. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Douglas mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Douglas.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Douglas. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661