Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Back Plains mechanics. Book your car service online and save.

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A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

See all
star star star star star

The guys were awesome, there was a little mix up with the type of service, the g...

The guys were awesome, there was a little mix up with the type of service, the guys did a regular service, instead of a logbook service, but redid the service the following day as per logbook requirements. They informed me of some work that needs to be done at a later time and supplied a quote, no pressure to do the extra work. Informed me as soon as the service was complete. Very friendly guys. Would definitely recommend.

Read more

Kevin, Hyundai i20

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

I will not be going back. I left my phone number with them and let them know I w...

I will not be going back. I left my phone number with them and let them know I was killing time in town until they called me to let me know they were finished. I never received a call. When I returned 7 hours later, they told me that I had a puncture and figured I’d want it fixed and put $33 on to the fixed price. I would have appreciated a phone call letting me know they were adding an extra necessary item. Not impressed at all. Did not feel like a ‘valued’ customer. So, still looking for a mechanic since moving to the area.

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Angie, Toyota Corolla

Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

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star star star star star

other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

The staff were friendly and informative he explain all the details of the repair...

The staff were friendly and informative he explain all the details of the repair I'm very happy with the service and the repairs, I would recommend BB garage

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June, Hyundai Tucson

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

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star star star star star

It was my first time I went to Midas. It was a really good experience. They have...

It was my first time I went to Midas. It was a really good experience. They have good mechanics and good management. You can book service online and save your time. I got car serviced at really cheap price plus got 12 months roadside assistance.

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Arun, TOYOTA AURION

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Darling Downs

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

See all
star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

Read more

Louise, Volkswagen Golf VI

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

See all
star star star star star_border

"Very happy with car service, will be going back for future services."

Anthony, Hyundai i30

Llewellyn Motors

BOOVAL
star star star star star_half

LATEST REVIEW

See all
star star star star star

Friendly staff, great service. I have serviced my Prado with them since 2009. Hi...

Friendly staff, great service. I have serviced my Prado with them since 2009. Highly recommend them.

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Dr, Toyota Landcruiser/Prado

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

See all
star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

"Very good value, friendly and punctual staff. Would reccomend :)"

Damien, Toyota Aurion

Scenic Motors

BEAUDESERT
star star star star star

LATEST REVIEW

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star star star star star

Excellent! Friendly customer service, gave me a call back to confirm everything ...

Excellent! Friendly customer service, gave me a call back to confirm everything and where super quick to choose a location and book. I'll recommend.

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Jason, Peugeot 508

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

I suggest a bit more signage out the front and maybe a list of services carried ...

I suggest a bit more signage out the front and maybe a list of services carried out.

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Rosaria, Daihatsu Terios

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

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star star star star star

"Very good"

Minh, Toyota Tarago

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Great service and advice on my Holden Jackaroo which needed some work. The team...

Great service and advice on my Holden Jackaroo which needed some work. The team made a great effort in keeping me informed and recommending an affordable way to undertake quality repairs. I am so happy with the way the car drives and runs now. Thank you for a great job!

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Michael, Holden Jackaroo

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

See all
star star star star star

Car completed on time and at the price quoted. I also purchased a new set of tir...

Car completed on time and at the price quoted. I also purchased a new set of tires based on their recommendation at a very competitive price.

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Kevin, Volkswagen Golf VII

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

See all
star star star star star

The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

LATEST REVIEW

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star star star star star

Very friendly and helpful mechanics who are not to pushy with their sales of oth...

Very friendly and helpful mechanics who are not to pushy with their sales of other services

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Jacqui, Hyundai i30

Southern District Auto Centre

HILLCREST
star star star star star

LATEST REVIEW

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star star star star star

So happy with the service, price, fact it is a local business and the care taken...

So happy with the service, price, fact it is a local business and the care taken...

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Debra, Audi A3/A3 Sportback

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

LATEST REVIEW

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star star star star star

Much cheaper than other mechanics and high quality work. Will definitely book my...

Much cheaper than other mechanics and high quality work. Will definitely book my next car service through fixedpricecarservice.com.au and at Midas Indooroopilly.

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Fabio, Peugeot 308

Browns Plains Car Care & Exhausts

HILLCREST
star star star star star_half

LATEST REVIEW

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star star star star star

Explained everything with quote and discuss the repairs by recommendation in way...

Explained everything with quote and discuss the repairs by recommendation in way of required vs can be done next time. Nice staff friendly.

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Dinesh, Holden Epica

Professional Mechanic Pty Ltd

ROCKLEA
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Nice people - explained things well - showed me parts which needed replacement"

Aitken, Toyota Landcruiser/Prado

JR Auto Service

ROCKLEA
star star star star star

LATEST REVIEW

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star star star star star

"Excellent Service, I would recommend this garage to anyone."

Johan, Mazda 3

Highway Automatics Moorooka

MOOROOKA
star star star star star

LATEST REVIEW

See all
star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

LATEST REVIEW

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star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

AMW Auto Experts

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star_border

"The customer service always great."

Mohammed, Volkswagen Eos

Moorooka Automotive

MOOROOKA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"friendly staff, quick service and car clean"

Tammy, Holden Cruze

A1Roadworthys and Mechanical Coopers Plains

COOPERS PLAINS
star star star star star_border

LATEST REVIEW

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star star star star star_border

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despi...

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despite some unforeseen problems and honoured the quote.

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Tobias, Toyota Landcruiser Prado

YJ Motors

COOPERS PLAINS
star star star star star_half

LATEST REVIEW

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star star star star star

"These guys are very professional"

John, Holden Combo

Salisbury Auto Care

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

George, HOLDEN COMMODORE

Wilco Motors

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

AutoWorks

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

"Drop off service made my day much easier"

Olena, Holden Calais

Ashgrove AutoCare

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

"Efficient"

Anura, BMW 3 Series

Midas Ashgrove

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star_border

Great service. They will drop off your car within 5 km. Nice people. Affordable ...

Great service. They will drop off your car within 5 km. Nice people. Affordable and honest.

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Isaac, Mitsubishi Lancer

* Minimum service amounts apply

Royce Motors

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

Ralph's Garage

WEST END
star star star star star_half

LATEST REVIEW

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star star star star star

Great value for money, friendly service. Picked up on an issue that could be fix...

Great value for money, friendly service. Picked up on an issue that could be fixed under warranty. Thanks!

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Simone, VOLKSWAGEN POLO

Pearson Automotive

MILTON
star star star star star_border

LATEST REVIEW

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star star star star star

Friendly service and thorough. Pearson's picked up on a couple of little things ...

Friendly service and thorough. Pearson's picked up on a couple of little things that had been ignored in previous services by other establishments. They highlighted some items that should be looked at when I picked up my car and there was no pressure to book or agree to additional work.

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Janelle, Suzuki Alto

* Minimum service amounts apply

Bridgestone Select Yarrabilba

YARRABILBA
star star star star star_half

LATEST REVIEW

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star star star star star

Will definitely be returning here for all mechanical work. Fantastic customer se...

Will definitely be returning here for all mechanical work. Fantastic customer service.

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Cassidy, Ford Fiesta

Classy Cars

EVERTON HILLS
star star star star star

LATEST REVIEW

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star star star star star

High quality work completed in a timely fashion. Could not be happier with the s...

High quality work completed in a timely fashion. Could not be happier with the service. Will definitely get my return business.

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Dylan, Ford Fiesta

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

quick easy at a fair price, even fixed the problem after finding out what it was...

quick easy at a fair price, even fixed the problem after finding out what it was a++

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Jack, Hyundai Trajet

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

LATEST REVIEW

See all
star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

Australian Mechanical

ENOGGERA
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

The service itself at Australian Mechanical was great, no issues with the car af...

The service itself at Australian Mechanical was great, no issues with the car after being serviced, it physically felt smoother and ran better, so thanks Australian Mechanical! The only reason I have given 4 stars instead of 5 is because of the extras that I had added onto the service which weren’t actually done when I picked my car up. I booked through Auto Guru and whilst booking I wrote some notes about my car that I wanted checked during the service, and also selected a free clean and the drop off / pick up service which was for if you lived 5km or under. When I called Australian Mechanical on the morning of the service to confirm about the drop off / pick up, they didn’t have that knowledge readily available because they said ‘Yep, sure we can organise that’, but I’d already selected it weeks prior so I think they should’ve been aware of it already. But that’s not a big deal, they were happy to organise it anyway. So I dropped my car off, but just to make sure that all the extras would be included (clean and my notes I wrote to check), I mentioned this to the guys at the front counter. They didn’t have my Auto Guru print out on them and had to have a read through then and there (so I felt that it hadn’t been looked at until now that is mentioned it). I specifically asked if the clean was included, and they said yes it definitely is they will gladly do that. So I thought, great, that’ll all be done for me. I got dropped back home to wait until my car was finished. I got called about any further maintenance before it happened so that was great. I got picked up to be taken to the workshop towards the end of the day which was all good, everything was fine. But when I got in my car I realised no clean had been done despite both it being on my Auto Guru selection, and mentioning it to the mechanics as I was dropping my car off. Perhaps they were very busy that day or simply forgot, but if you advertise for a free clean of the car, AND the customer reminds you prior to the service, it should really have been done. The thing that actually attracted me to go with Australian Mechanical over other workshops was the free clean, and I didn’t actually get it in the end. So perhaps they need to coordinate a bit better with Auto Guru bookings to make sure they know beforehand what the customer has requested, instead of fumbling around for it on the day. And ensuring they carry out all the extras that they advertised and the customer selected. Other than that, the service itself was great which is the most important part anyway, so thanks again!

Read more

Stephanie, Mazda 3

Newmarket Car Care

KELVIN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Had full confidence when I dropped the car in for the service - the owner (Mark)...

Had full confidence when I dropped the car in for the service - the owner (Mark) was extremely knowledgeable and fully explained everything that was done with the service. Will definitely recommend and I will obviously use in the future. Paul Molenda

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Paul, SAAB 9-3

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

The staff were very friendly and happy to work around to my needs/requests and e...

The staff were very friendly and happy to work around to my needs/requests and expand on any details I needed. They went out of their way to make sure I wouldn't be inconvenienced by not having a car during the time of my service.

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Tim, Nissan Almera

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Did a really good job, really friendly."

Max, Mazda Tribute

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Very helpful and knowledgable at a reasonable price"

Howard, Holden Commodore

Automotive All-Stars

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Professional, convenient and completely honest service. Would definitely recomme...

Professional, convenient and completely honest service. Would definitely recommend to anyone.

Read more

Greg, MITSUBISHI ASX

Magic Spanners Mobile Mechanics Brisbane & Ipswich

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

See all
star star star star star

Service was excellent I would recommend service to anyone if they need great adv...

Service was excellent I would recommend service to anyone if they need great advice and service

Read more

Cynthia, Holden Commodore

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Back Plains mechanics & car services! Our vehicle experts from all over Darling Downs are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Back Plains professionals and their fixed price quotes. So easy!

Using AutoGuru to look for mechanics in Back Plains means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Darling Downs. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

We get hundreds of searches a day for mechanics in Darling Downs. We only list trusted mechanic workshops that match your vehicle, service requirements and Back Plains location. So you’re guaranteed to find the car service options you’re looking for.

Don't forget you can also compare and book local mobile mechanics in Back Plains through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Back Plains have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661