Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Anduramba open Saturday

Killer Parts and Mechanical Mobile

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Excellent service. Was on time and really nice. Would recommend to others :)"

Rebecca, Mazda 323

Lockyer Valley Toyota

Gatton
star star star star star

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star star star star star

other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_border star_border star_border

Huston Motors

Kingaroy
star star star star star

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star star star star star

"Prompt, efficient and communicated well."

Mark, Kia Sorento

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Great service. I’d definitely recommend them. I’ll be giving them a call back. C...

Great service. I’d definitely recommend them. I’ll be giving them a call back. Convenient. Very convenient.

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josh, Holden Commodore

BB Garage

West Ipswich
star star star star star

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star star star star star

Bodie knows cars and is always professional and courteous. BB Garage provide gre...

Bodie knows cars and is always professional and courteous. BB Garage provide great service. I would go back for sure.

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Elyse, Mazda CX-5

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Darling Downs

Midas Ipswich

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It was my first time I went to Midas. It was a really good experience. They have...

It was my first time I went to Midas. It was a really good experience. They have good mechanics and good management. You can book service online and save your time. I got car serviced at really cheap price plus got 12 months roadside assistance.

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Arun, TOYOTA AURION

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"No hassle, great service and let me know what was happening at every stage. "

Michael, NISSAN NAVARA

Harris Brake Clutch and Mechanical

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"Very happy with car service, will be going back for future services."

Anthony, Hyundai i30

Midas Caboolture

Morayfield
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The mechanis is very good, he took care of my car and myself. He let me know of ...

The mechanis is very good, he took care of my car and myself. He let me know of future problems my car may have and when or how much it cost me to get them fixed.., Prices are pretty reasonable, looking forward get my car service from them in future too

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Gurinder, Toyota Corolla

ABS Caboolture

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Great workshop they did everything that need to be done at a great price thanks ...

Great workshop they did everything that need to be done at a great price thanks agan.

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Julie, Toyota Hilux

Llewellyn Motors

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"The service was professional, prompt and up to expectation."

Glynn, SUBARU FORESTER

North Brisbane Automotive

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"Great service, fast and friendly"

Kayla, Nissan Murano

Suzisport

Lawnton
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"Excellent service definitely recommend to others."

Sonya, Chrysler PT Cruiser

Midas Strathpine

Lawnton
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"Work done as requested on time and at a reasonable price."

Damian, Mitsubishi Mirage

Autocare Tyre and Mechanical

Brendale
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Tony was great to deal with, costs very reasonable, very well explained and hone...

Tony was great to deal with, costs very reasonable, very well explained and honest! Will definitely be coming back with both my vehicles

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LUCY, Holden Astra

Ultra Tune North Lakes

North Lakes
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In and out in under two hours. Paid exactly what was quoted. Haven't lived in th...

In and out in under two hours. Paid exactly what was quoted. Haven't lived in the area long but I think I've found my new mechanic!

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Kate, Honda Civic

Ultra Tune Strathpine

Strathpine
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I'm always a bit aprehensive about using a franchise to service a vehicle and as...

I'm always a bit aprehensive about using a franchise to service a vehicle and as it turned out I needen't have worried. The service was prompt, polite and very courteous. The loan vehicle was provided at short notice and I saved enought to pay for new tires on my ute. Thanks to John at Ultra Tune Strathpine

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Ian, Volkswagen Amarok

Motormech

Deception Bay
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Great price on servicing, great customer service, very helpful. Will be going ba...

Great price on servicing, great customer service, very helpful. Will be going back for sure!

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Jenny, Honda Civic

1300AUTOTRANS Deception Bay

Deception Bay
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"Excellent service and let me know everything that was done"

Michael, Hyundai iLoad/iMax

Bridgestone Select Enoggera

Enoggera
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Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these ...

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these guys.

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Sean, Audi TT

Midas Enoggera

Enoggera
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I took my 4x4 to Midas Enoggera workshop to change oil and filters. They also fo...

I took my 4x4 to Midas Enoggera workshop to change oil and filters. They also found some other things to be done and they called me, discussed with me and changed those things as well. I was more then happy after i went there and picked up my car. I really suggest that workshop!

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Tiit, Holden Jackaroo

Autopart Replacements

Enoggera
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The owner Perry had my vehicle registration in the diary when iI arrived. He did...

The owner Perry had my vehicle registration in the diary when iI arrived. He did more than what the actual dealership would do for my vehicle at no extra charge. Pricing is unbeatable. My first visit with him was during school holiday so i had the kids when I was to collect my vehicle - Perry had my car ready within 3 hours. Despite his busy schedule, he drove the car to my home as I live just 2 minutes drive away from this establishment. Thank you Perry. We will be back.

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Diny, MAZDA CX9

Exeltech

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"Jaxon did a great job! I will use again! :)"

Jade, Hyundai ix35

Affordable New Tyre and Mechanical

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"Great guys. Only problem is that they don’t do drop off."

Julius, Toyota Corolla

A1 Exhaust and Mechanical

Toowoomba City
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The guys were awesome, there was a little mix up with the type of service, the g...

The guys were awesome, there was a little mix up with the type of service, the guys did a regular service, instead of a logbook service, but redid the service the following day as per logbook requirements. They informed me of some work that needs to be done at a later time and supplied a quote, no pressure to do the extra work. Informed me as soon as the service was complete. Very friendly guys. Would definitely recommend.

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Kevin, Hyundai i20

Goodyear Autocare Caboolture

Morayfield
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"Great service. All things explained"

Rachael, Kia Sportage

Precise Mechanical

Morayfield
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"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

Ipswich City Mechanical & Auto Electrical

Raceview
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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Automech

Burpengary East
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Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

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David, Hyundai Getz

The Piston Pitstop

Caboolture
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I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

Unicorn Mechanical

Narangba
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"Very friendly team and great prices on servicing. Highly recommend."

Samantha, Mazda CX-5

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They were ready for me when I arrived, told me how long they would be, explained...

They were ready for me when I arrived, told me how long they would be, explained what needed doing, and quoted a decent price - cheaper than anyone else. The mechanic was friendly and the workshop and waiting area was clean.

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Maria, Holden Captiva

Pine Rivers Automotive

Kallangur
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Friendly personal service at an affordable price. I will gladly recommend this w...

Friendly personal service at an affordable price. I will gladly recommend this workshop.

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Sharon, Subaru Impreza

A1 Exhausts & Mechanical Petrie

Petrie
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Well, several factors should be highlighted here, firstly, I am a very fussy car...

Well, several factors should be highlighted here, firstly, I am a very fussy car owner, and am always concerned regarding how my vehicle is treated when not directly in my care. Also, this was the first service outside the dealer network, I was nervous! I was resigned to eventually going outside the dealer, because of the cost and also the way the dealer took me (and my car) for granted. I have 6 months of warranty coverage remaining, and wanted to get an outside inspection done before the final service is due. I have had no specific problems with the car, so I was confident the service would be trouble free. Wrong! When I returned to the workshop to collect my car, I noticed it was still up on the hoist, but nobody around it. As I looked in, the business owner came over and introduced himself, a pleasant chap, I thought. He asked me to take a look at a COUPLE of things he has noticed, and wanted me to see for myself. 1 - one of the front struts was leaking badly, he estimated that most of the oil had escaped by this stage, the strut, dust cover and brake lines had all been covered in oil, and dripping, (I checked my garage floor, and yes, there was evidence of a small oil leak, for some time (soaked into the concrete!)) and 2 - of the two protection plates fitted under the engine, one forward of the other, the front one was only partially attached, and the rear one was totally missing! I was totally surprised, the previous service was done at the authorized dealer! It was obvious that the plate had been removed and not replaced. Tell me, how can I, or anybody else, have confidence in the work done at the dealer when this sort of oversight can happen? I'm now glad, very glad, I went elsewhere to get this service, for an independent review of the vehicle condition. I then called the original dealer to get the faults attended to, they were not in the least concerned, and offered their next available slot to get an inspection. AN INSPECTION!, then they will order parts. That means I will have to take two days off work to get this fixed! I'll be taking my car back to my newfound service establishment when this work is done, just to check they did it right! Are there no independent inspections at the dealer when a vehicle is service complete, just to avoid this sort of thing? (A v/quick lookover would have spotted the missing panels, at least!) I love the car (with the possible exception of the park brake system), but the experience has been somewhat soured by these oversights. Jeep Australia needs to know about such events, and I'm not confident the dealer will advise. Do with this info as you will, I will be discussing these incidents with the service manager this week, when I get the ïnspection". Good luck, Cheers 2014 Jeep GC 6, Limited. @ approximately 24K.

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John, Jeep Grand Cherokee

ABS Pine Rivers

Brendale
star star star star star

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I have used ABS before and their service was outstanding. I am pleased to say th...

I have used ABS before and their service was outstanding. I am pleased to say that standard has not changed. I will be returning to utilise there service again

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Pat, Nissan NP300 Navara

RC Mechanical and performance

Brendale
star star star star star_half

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Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

Classy Cars

Everton Hills
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"Honest, reliable and supportive of our situation. Highly recommended"

Samantha, Volkswagen Tiguan

Procheck Automotive Mobile Brisbane

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Done in very timely and professional manner. Very good attitude. Even gave a shi...

Done in very timely and professional manner. Very good attitude. Even gave a shine to tyres in the end 👌

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Farhat, TOYOTA CAMRY

Procheck Automotive Mobile North Lakes

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Service was very quick and professional. Guys arrived on time. Was very satisfie...

Service was very quick and professional. Guys arrived on time. Was very satisfied with the service. Would recommend them.

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Daniel, NISSAN NAVARA

D & F Autocare

Landsborough
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Diesel log book service in Glasshouse Country which included complimentary vehic...

Diesel log book service in Glasshouse Country which included complimentary vehicle wash. Nice to be looked after by a local.

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Denis, NISSAN NAVARA

Australian Mechanical

Enoggera
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Great experience with the boys at Australian Mechanical. Friendly, efficient and...

Great experience with the boys at Australian Mechanical. Friendly, efficient and a quality job. I picked up the keys to the loan car while the fiat had a comprehensive service. They went over the car with a fine tooth brush and updated me on the condition of parts. Paid not a cent more than the quoted price and included a free car clean and vacuum. Highly recommended.

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domenico, Fiat 500/500C

2 Your Door Mobile Mechanic

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On time and great communication. Very helpful not having to deliver and pick up....

On time and great communication. Very helpful not having to deliver and pick up. Thanks for the work done, Ray.

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Martin, MAZDA CX5

Midas Ashgrove

Ashgrove
star star star star star

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These guys have been working on both my cars for a while now and do a great job....

These guys have been working on both my cars for a while now and do a great job. Excellent service

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Brad, Audi A4

Ashgrove AutoCare

Ashgrove
star star star star star

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"Superfast turnaround on my car so I could get back on the road and work."

Robert, Toyota Prius v

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661