Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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A1 Exhaust and Mechanical

TOOWOOMBA CITY
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Very happy with the service provided by Jay at A1 Exhaust and Mechanical. Jay wa...

Very happy with the service provided by Jay at A1 Exhaust and Mechanical. Jay was very happy to drop me home then pick me up after the job was done even though he was the only one working that day. I would recommend Jay at A1 to anyone looking for an excellent mechanic.

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Fran, Mitsubishi Lancer

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
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"The mechanic was great, service only took a couple hours"

Rebekah, Honda Civic

Lockyer Valley Toyota

GATTON
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I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

No deposit & interest free

BOOK NOW, PAY LATER

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* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

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BB Garage

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Bodie knows cars and is always professional and courteous. BB Garage provide gre...

Bodie knows cars and is always professional and courteous. BB Garage provide great service. I would go back for sure.

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Elyse, Mazda CX-5

Midas Ipswich

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Great job and great communication at a fair price. Will definitely user midas ag...

Great job and great communication at a fair price. Will definitely user midas again.

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Paul, Holden Commodore

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The guys at the workshop have great customer service, going right out of their ...

The guys at the workshop have great customer service, going right out of their way to get quality parts for great price and kept me fully aware of what work they had to perform giving me quotes and really going above and beyond to get it under, not only does it stop there, they explained what work they had done and what is needed without asking or looked at as if I had no clue what they were on about . These guys are great!!!

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Rebecca, Subaru Forester

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My only complaint would be that the service took 1.5 hours longer than I was tol...

My only complaint would be that the service took 1.5 hours longer than I was told. Which normally wouldn't be such a bad thing, except for that I was car-less and waiting around during the servicing. Excellent service however - they even vacuumed and washed the car!

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Chris, Mitsubishi Lancer

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120000km Service completed late. Brake fluid replacement not done correctly and had to be rectified by another dealer. Tow bar recall/defect not completed either. No parts available... But other work was satisfactory.

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Michael, TOYOTA PRADO

* Minimum service amounts apply

Bridgestone Select Springfield Orion

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First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

* Minimum service amounts apply

Bridgestone Select Springfield

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They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

Aim Auto Care Pty Ltd

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"Friendly and professional service"

Nivesh, Toyota Rukus

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Robyn, Mitsubishi Lancer

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Jamie was fantastic!!! Kept us up to date on what needed to done. Was very frien...

Jamie was fantastic!!! Kept us up to date on what needed to done. Was very friendly and welcoming! Would recommend this service.

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Sarah, Holden Cruze

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Good service. Informative. Consultative. Better value than dealership service. W...

Good service. Informative. Consultative. Better value than dealership service. Will be back.

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Andrew, GREAT WALL V240

KPR Automotive

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Very helpful and friendly. Having a loan car for the day was great. Do recommen...

Very helpful and friendly. Having a loan car for the day was great. Do recommend them.

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Michael, Hyundai Santa Fe

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Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

Grace Automotive Pty Ltd

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Very happy with my service they even screwed back in my number plate and wing li...

Very happy with my service they even screwed back in my number plate and wing light and cleaned the greasy hand marks off my car! Also got a good quote for more work to be done to my car! Will defiantly be going back! :)

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Kirsty, Holden Commodore

Professional Mechanic Pty Ltd

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Genuine good group of people. Very helpful advice, Reasonably priced and very go...

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sam, Mitsubishi Triton

JR Auto Service

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"Excellent Service, I would recommend this garage to anyone."

Johan, Mazda 3

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Very helpful and professional, quoted and explained everything car running like...

Very helpful and professional, quoted and explained everything car running like a dream now 👍🏻 Thankyou

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Katrina, Toyota Corolla

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Jeffrey, Toyota RAV4

Highway Automatics Moorooka

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The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

YJ Motors

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Friendly, helpful, knowledgeable and thorough without being over-zealous. We would definitely use this company again to service our Nissan Patrol.

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Geraldine, Nissan Patrol

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Staff are very friendly and knowledgeable. Did a great job on the car using qual...

Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department.

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Ash, ISUZU D-MAX

Satnam Autos

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"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

AutoWorks

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"Awesome service, quick and was charged the quoted amount"

Bede, Mitsubishi ASX

Wilco Motors

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"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

AMW Auto Experts

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"Car drives well afterwards however had to wait around for a very long time."

Dillan, Mazda BT-50

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Job well done. Fair price ending in a short rundown of work with a wash and vac...

Job well done. Fair price ending in a short rundown of work with a wash and vac. Would recommend.

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Eileen, Toyota Yaris

* Minimum service amounts apply

Royce Motors

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Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

Oztune

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Ian and his team at Oztune are second to none. They provide outstanding service ...

Ian and his team at Oztune are second to none. They provide outstanding service and pricing and love your car the way you do, I highly recommend them to anyone looking for a great long term mechanic to service their vehicle.

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Simon, Ford GT

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"Very good service and reasonable prices, friendly guys and helpful."

Ken, Nissan Murano

Ralph's Garage

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Great value for money, friendly service. Picked up on an issue that could be fix...

Great value for money, friendly service. Picked up on an issue that could be fixed under warranty. Thanks!

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Simone, VOLKSWAGEN POLO

* Minimum service amounts apply

Kiwi French Automotive

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Very friendly great service great work and super fast. Highly recommended will d...

Very friendly great service great work and super fast. Highly recommended will definitely be going back 😊

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Maryanne, Mazda 3

RTR Mechanical

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star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

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"Did a really good job, really friendly."

Max, Mazda Tribute

Killer Parts and Mechanical

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Excellent service by John - very flexible, reasonably priced, does a fantastic j...

Excellent service by John - very flexible, reasonably priced, does a fantastic job and was clear with the work required - John is highly recommended and look forward to sending all my jobs to him in future! If you're looking for a new mechanic or thought about trying someone else, definitely book in a job with John!

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Afi, Holden Barina/Barina Classic

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Nice and early with a text to tell me he was on his way and estimated time of ar...

Nice and early with a text to tell me he was on his way and estimated time of arrival. Very professional and knowledgeable and a friendly touch to the service as well. Highly recommend

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Ian, Ford Falcon

Magic Spanners Mobile Mechanics Brisbane & Ipswich

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Arrived on time, completed job quickly and efficiently whilst keeping me in info...

Arrived on time, completed job quickly and efficiently whilst keeping me in informed of his progress.

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Pauline, Mitsubishi Express Van

Aim Auto Care Pty Ltd Mobile

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"Steve, Was very good and efficient at his role."

Frank, Subaru Liberty

Book trusted and local mechanics with AutoGuru.

Need a Allan mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Darling Downs. Simply find the mechanic you want to use, confirm the price upfront, and book.

Let AutoGuru compare the best results locally around Allan. Find mechanics that can service your vehicle, compare their price and book, all in one place. It’s less work for you, with no nasty surprises, and quality service from the best mechanics in Darling Downs.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Allan area have you covered whatever your vehicle needs.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Allan. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Stop stressing about the overdue car service. Search trusted Allan mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661