Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Alice Creek open Saturday

Huston Motors

Kingaroy
star star star star star

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star star star star star

"Great job, fast, friendly staff. Very satisfied"

Adam, Isuzu Rodeo/D-Max

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_border star_border star_border

Killer Parts and Mechanical Mobile

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

John was really nice, professional and knew his stuff. Very efficient and inform...

John was really nice, professional and knew his stuff. Very efficient and informative.

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Tiah, Holden Epica

Lockyer Valley Toyota

Gatton
star star star star star

LATEST REVIEW

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star star star star star

other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Darling Downs

Mobi-Tec Mobile Mechanics

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"I found the service to be 1st class, and will recommend you to my friends."

William, Holden Commodore

ABS Caboolture

Caboolture
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"Very helpful and friendly car was lovely and clean on pickup."

DEBBIE, Suzuki SX4/SX4 Classic

Midas Caboolture

Morayfield
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"Fast, friendly service with good feedback"

Andrew, Jeep Cherokee

Procheck Automotive Mobile Sunshine Coast

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Quick service and at a good price. It was great having the mechanic come to my d...

Quick service and at a good price. It was great having the mechanic come to my doorstep and not have to find a way home

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Ben, Ford Falcon

Noosa River Motors

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THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. ...

THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. IM GLAD I DID. NOOSA RIVER MOBILE MECHANIC HAS DONE A TOP JOB.I HAVE MORE WORK TO BE DONE AND WILL CALL ON NOOSA RIVER MOBILE AGAIN,

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Kevin, Mitsubishi Lancer

Kunda Park Automotive

Kunda Park
star star star star star

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Service was friendly and efficient. The loan car was not in a great state. To th...

Service was friendly and efficient. The loan car was not in a great state. To their defence, they’d only bought the rental car over the weekend and was still fixing it up.

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Bert, Toyota Landcruiser Prado

Master Mechanix

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out o...

Cameron of Master Mechanix arrived at the agreed time and serviced our car out on the doorstep. Great not to have to drop off/pick up the car at a garage. So much cheaper too.

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Amy, SKODA SUPERB

BB Garage

West Ipswich
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The staff were friendly and informative he explain all the details of the repair...

The staff were friendly and informative he explain all the details of the repair I'm very happy with the service and the repairs, I would recommend BB garage

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June, Hyundai Tucson

North Brisbane Automotive

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great service. (re gas aircon) he arrived a bit late but the service was great a...

great service. (re gas aircon) he arrived a bit late but the service was great and cheaper than others. I would recommend

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Jesse, Hyundai iLoad/iMax

Midas Ipswich

West Ipswich
star star star star star_half

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Was very quick dropped off in the morning they rang few hours later all done no ...

Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!

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Dee, JEEP WRANGLER

Motormech

Deception Bay
star star star star star

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Great price on servicing, great customer service, very helpful. Will be going ba...

Great price on servicing, great customer service, very helpful. Will be going back for sure!

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Jenny, Honda Civic

Ultra Tune North Lakes

North Lakes
star star star star star_half

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In and out in under two hours. Paid exactly what was quoted. Haven't lived in th...

In and out in under two hours. Paid exactly what was quoted. Haven't lived in the area long but I think I've found my new mechanic!

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Kate, Honda Civic

Harris Brake Clutch and Mechanical

North Ipswich
star star star star star

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Fantastic service, highly recommend using auto guru, follow up phone calls every...

Fantastic service, highly recommend using auto guru, follow up phone calls everything taken care of

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Kimberley, Nissan X-Trail

Blue Toro Mobile Mechanic Caloundra

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Ben was very helpful fitting me in at the last minute. Appreciated his advice po...

Ben was very helpful fitting me in at the last minute. Appreciated his advice post service as well.

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Holly, Mitsubishi Triton

Suzisport

Lawnton
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"Excellent service definitely recommend to others."

Sonya, Chrysler PT Cruiser

Midas Strathpine

Lawnton
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"Fantastic service and extremely competitive prices"

Ella, Citroen C4

Midas Maroochydore

Maroochydore
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Easy to deal with, free loan car provided, well priced fixed price service. They...

Easy to deal with, free loan car provided, well priced fixed price service. They had a hoist failure (almost new apparently - these things happen) & advised me they'd need to keep the vehicle overnight rather than try and service with unsuitable alternative hoist due running boards on vehicle. Good feedback & no BS about "we had to do such and such" (eg. you needed a new AC air filter) to increase the fixed price.

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Dave, Toyota Landcruiser/Prado

Noosa Mechanical

Noosaville
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"Efficient and thorough servicing at reasonable price."

Brian, Toyota Corolla

Ram Automotive

Coolum Beach
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Our 1st service done by this company & very imptessed by service and staff. Off...

Our 1st service done by this company & very imptessed by service and staff. Offered free return & pickup service & when payment being made I mentioned that I was having a problem with key locking & the mechanic fixed it on the spot. We will be back.

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ray, Mazda CX-3

Affordable New Tyre and Mechanical

Toowoomba CBD
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"Honest friendly service and quotes for faults."

Jacqui, Hyundai i30

A1 Exhaust and Mechanical

Toowoomba City
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star star star star star_border

The price was good and the initial booking service was so easy. The only issue ...

The price was good and the initial booking service was so easy. The only issue was the car was not ready on time and when picking it up the mechanic answered the phone to another customer and took quite some time which is very annoying.

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Cory, Nissan X-Trail

Cooloola New Age Mechanical

Gympie CBD
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"Very convenient service"

Don, Land Rover Freelander 2

Smithy's Mechanical

Yandina
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It was good they stuck to the price they quoted did lots of extras in that price...

It was good they stuck to the price they quoted did lots of extras in that price very courteous

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Frank, Mazda BT-50

Quik Speed Brake & Mechanical

Nambour
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I was able to book in online and know what the price would be. I then arrived at...

I was able to book in online and know what the price would be. I then arrived at the appointment time and was shocked when told my car would be serviced and be ready in a bit over an hour. They were true to their word and then I had follow up the following day. Yes if you devoted time to the one vehicle then a service would be available in this time frame but I have not experienced that with any other business. More than happy and will be back when the next service becomes due.

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Michael, Mazda CX-5

D & F Autocare

Landsborough
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not only did they do a good job on the service of my car but being on my L plate...

not only did they do a good job on the service of my car but being on my L plates i had to take my 70 year old friend with me and they dropped her home and then picked us up from the train station with the car. It was a fixed price car service of $215 but i got $3.85 change. Another little thing that will guarantee my future services and mechanical jobs are done with D and F Autocare.

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Troy, FORD ESCAPE

Browns Autobahn Nambour

Nambour
star star star star star_half

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Brown autobahn doing excellent service. And during the service they found the pa...

Brown autobahn doing excellent service. And during the service they found the part which we have been told by another mechanic to replace it but actually that part was in really good and working conditions so he called us and he said that u don need to change the part so actually they are ripping of ur money they are doing what it necessary to do it and he save our $300. They are best in Nambour... honest and genuine people. And at the end of the service they clean and wash ur car. Keep it up good work...

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Press, Holden Barina

Gez Mechanical

Yandina
star star star star star_half

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Gez Mechanical was great, i arrived 15mins before my booking time for a roadwort...

Gez Mechanical was great, i arrived 15mins before my booking time for a roadworthy and they were fast and economical. I will use Gaz Mechanical for my next service on my vehicle. Nice people.

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Jeni, Toyota Hilux

Goodyear Autocare Caboolture

Morayfield
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"Great service. All things explained"

Rachael, Kia Sportage

Precise Mechanical

Morayfield
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"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

The Piston Pitstop

Caboolture
star star star star star

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I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

Caboolture Fuel Injection Automotive Centre

Caboolture
star star star star star_half

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They were ready for me when I arrived, told me how long they would be, explained...

They were ready for me when I arrived, told me how long they would be, explained what needed doing, and quoted a decent price - cheaper than anyone else. The mechanic was friendly and the workshop and waiting area was clean.

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Maria, Holden Captiva

1300AUTOTRANS Maroochydore

Kunda Park
star star star star star

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star star star star star

The name on the shopfront is different. Not Autotrans. The service is great. Peo...

The name on the shopfront is different. Not Autotrans. The service is great. People are friendly and helpful and seem to be honest. I'll go there again.

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Graham, Toyota Corolla

Automech

Burpengary East
star star star star star_half

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star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

Read more

David, Hyundai Getz

Unicorn Mechanical

Narangba
star star star star star

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star star star star star

Delivered above and beyond my expectations. Friendly and down to earth staff in...

Delivered above and beyond my expectations. Friendly and down to earth staff in a great handy location.

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Scott, Nissan Pulsar

Alltype Diesel Services Pty Ltd

Maroochydore
star star star star star

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star star star star star

Excellent. Staff were very accommodating and the service was carried out in a ti...

Excellent. Staff were very accommodating and the service was carried out in a timely manner.

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Jan, Subaru Impreza

Unique Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star_half

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"On time, knowledgeable, pleasant to deal with"

Tony, Toyota Landcruiser/Prado

Procheck Automotive Mobile Noosa

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Friendly, informative for and efficient service with the utmost convenience. Tha...

Friendly, informative for and efficient service with the utmost convenience. Thank you Luke.

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Carmen, VOLKSWAGEN PASSAT

Pine Rivers Automotive

Kallangur
star star star star star

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star star star star star

Really easy, quick. Friendly and professional service. Great price and definitel...

Really easy, quick. Friendly and professional service. Great price and definitely recommend. Thank you guys!

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Bojana, Holden Commodore

A1 Exhausts & Mechanical Petrie

Petrie
star star star star star

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Well, several factors should be highlighted here, firstly, I am a very fussy car...

Well, several factors should be highlighted here, firstly, I am a very fussy car owner, and am always concerned regarding how my vehicle is treated when not directly in my care. Also, this was the first service outside the dealer network, I was nervous! I was resigned to eventually going outside the dealer, because of the cost and also the way the dealer took me (and my car) for granted. I have 6 months of warranty coverage remaining, and wanted to get an outside inspection done before the final service is due. I have had no specific problems with the car, so I was confident the service would be trouble free. Wrong! When I returned to the workshop to collect my car, I noticed it was still up on the hoist, but nobody around it. As I looked in, the business owner came over and introduced himself, a pleasant chap, I thought. He asked me to take a look at a COUPLE of things he has noticed, and wanted me to see for myself. 1 - one of the front struts was leaking badly, he estimated that most of the oil had escaped by this stage, the strut, dust cover and brake lines had all been covered in oil, and dripping, (I checked my garage floor, and yes, there was evidence of a small oil leak, for some time (soaked into the concrete!)) and 2 - of the two protection plates fitted under the engine, one forward of the other, the front one was only partially attached, and the rear one was totally missing! I was totally surprised, the previous service was done at the authorized dealer! It was obvious that the plate had been removed and not replaced. Tell me, how can I, or anybody else, have confidence in the work done at the dealer when this sort of oversight can happen? I'm now glad, very glad, I went elsewhere to get this service, for an independent review of the vehicle condition. I then called the original dealer to get the faults attended to, they were not in the least concerned, and offered their next available slot to get an inspection. AN INSPECTION!, then they will order parts. That means I will have to take two days off work to get this fixed! I'll be taking my car back to my newfound service establishment when this work is done, just to check they did it right! Are there no independent inspections at the dealer when a vehicle is service complete, just to avoid this sort of thing? (A v/quick lookover would have spotted the missing panels, at least!) I love the car (with the possible exception of the park brake system), but the experience has been somewhat soured by these oversights. Jeep Australia needs to know about such events, and I'm not confident the dealer will advise. Do with this info as you will, I will be discussing these incidents with the service manager this week, when I get the ïnspection". Good luck, Cheers 2014 Jeep GC 6, Limited. @ approximately 24K.

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John, Jeep Grand Cherokee

Cotton Tree Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star

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I was very impressed with the great service Wade did on my Barina. I would highl...

I was very impressed with the great service Wade did on my Barina. I would highly recommend Wade to anyone who wants a mobile car service. He was punctual and it was so much easier having the car serviced at home. Very friendly and kept me informed of what would be required for my next service.

Read more

Jo, HOLDEN BARINA

Ottos Mufflers

Noosaville
star star star star star_half

LATEST REVIEW

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star star star star star

"Plenty of parking and workshop looked well organized."

Graeme, Kia Sorento

Book trusted and local mechanics with AutoGuru.

We're AutoGuru and we make car servicing a breeze. Are you too busy during the week to get your car serviced? Fret not! We have mechanics in your area who are open on Saturday to keep you moving. How good is that?

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661