Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
star star star star star_border

LATEST REVIEW

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star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Rasmussen Mechanical & Tyres

KELSO
star star star star star

LATEST REVIEW

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star star star star star

Workshop was excellent, explained everything and service was completed in a very...

Workshop was excellent, explained everything and service was completed in a very timely fashion.

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Tim, Volkswagen Passat

Automotive Obsession

BOHLE
star star star star star

LATEST REVIEW

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star star star star star

Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

No deposit & interest free

BOOK NOW, PAY LATER

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Tyreright Garbutt

GARBUTT
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"Very good car is excellent"

Linda, Jeep Compass

Automotive Solutions Townsville

AITKENVALE
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"Logbook not filled in, even though it was log book service"

Lisan, Toyota Echo

Double D Automotive

GARBUTT
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Excellent job done in servicing my Toyota Prado 2009 model, My car feels great a...

Excellent job done in servicing my Toyota Prado 2009 model, My car feels great after the service. It was done at a reasonable cost compared with other automotive service dealers. The mechanic gave me an honest feedback on what was done, and that was very impressive.

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Gloria, Toyota Landcruiser Prado

Hammond's Automotive

GARBUTT
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"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

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GARBUTT
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Its a pleasure to attend this business. They provide excellent service at a grea...

Its a pleasure to attend this business. They provide excellent service at a great price. Also the staff are very friendly.

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Debbie, Toyota Corolla

MB Automotive Fleet Specialist

GARBUTT
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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

A Grade Mechanical

CURRAJONG
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"An understanding and good service provider, Thanks guys."

Nikkita, Nissan Patrol

Twin Cities Automotive

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"Quick and efficient service. Highly recommend to friends and family "

Andrea, HYUNDAI SANTA FE

All Mechanical Services Townsville

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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Colins Vehicle Services

WEST END
star star star star star_half

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star star star star star_border

Mechanic did a good job, communication was good from receptionist and mechanic r...

Mechanic did a good job, communication was good from receptionist and mechanic regarding the service and what needed to be completed.

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Darran, Honda Accord Euro

Ultra Tune Townsville City

TOWNSVILLE CITY
star star star star_half star_border

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

Cam Duffy Autos Atherton

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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

* Minimum service amounts apply

Carline Mufflers & Mechanical

BUNGALOW
star star star star star

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Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very...

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very happy customer!

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Lisa, Subaru XV

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star star star star star

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Morning, the guys were very helpful, even though they couldn't fix the problem, ...

Morning, the guys were very helpful, even though they couldn't fix the problem, they recommended I go and see another workshop that could rectify the problem. Regards Sherrie

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Sherrie, Hyundai Getz

Iron Automotive & Mechanical Services

PORTSMITH
star star star star star

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First time I have used this mechanic. I would highly recommend if you require va...

First time I have used this mechanic. I would highly recommend if you require value for money from a motor mechanic. Will definitely return for next service.

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Graham, Toyota Hilux

Cairns Diesel Service

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star star star star star

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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

* Minimum service amounts apply

Airport Mechanical

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star star star star star_half

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"John went out of his way to help. Will go back for next service."

Tammie, Mitsubishi Pajero

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LK Motors

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star star star star star_half

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Thing went great... Excellent service ... Made my day much easy to complete for...

Thing went great... Excellent service ... Made my day much easy to complete for that day.

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Ryna, Hyundai Accent/Excel

Parramatta Service Centre

PARRAMATTA PARK
star star star star star_half

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The service centre was walkable from home and Trevor is a nice humble and profes...

The service centre was walkable from home and Trevor is a nice humble and professional guy. I got advice on what I need to fix in the future and got the service I wanted.

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Midas Cairns

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The service was fine, the job did not entirely fix the issue of squeaking brake ...

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Melissa, Suzuki Swift

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Mechanics listed to what I had to say. One mechanic even took the time to come f...

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Greg, Jeep Cherokee

City Gates Automotive

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star star star star star

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The service was fast. I have picked up my car within the same day. I am happy my...

The service was fast. I have picked up my car within the same day. I am happy my problem was solved.

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Danielle, Mini Mini

Vella's Mechanical

BEACONSFIELD
star star star star star_half

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Run a bit over time on this occasion but cannot fault service, friendliness, pri...

Run a bit over time on this occasion but cannot fault service, friendliness, price and professionalism. Will definitely use again!

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NB Industries Rural View

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The workshop was very accommodating. I needed to drop my car off at 7am due to ...

The workshop was very accommodating. I needed to drop my car off at 7am due to work and they don't open until 7.45am but they were willing to meet me early. I then told them I don't finish work until 5pm (they close at 5pm) and they were more than happy to stay back to wait for me. The service was performed exactly to what I expected and no hidden costs like you often expect when going to a mechanic. They were also the cheapest in town for a logbook service, which is just an added bonus. They will gain an extra customer (my partner) by being such an accommodating business.

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Teagan, Mazda 3

TFD Mackay

MACKAY CBD
star star star star star_half

Maranoa Mechanical

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On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Whyalla Brake & Clutch

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"I am very happy with their service"

Ken, Mazda 3

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Tyrepower Rockhampton

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The customer service was amazing. They took me and my children home and then pic...

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Caroline, TOYOTA PRADO

Bravo Race Engineering

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"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

Tyreright Salisbury

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"Quick service, great price. Will be using them again."

Stefan, Hyundai i30

ABS Salisbury

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When I dropped the car off, the person at reception was polite , explained the p...

When I dropped the car off, the person at reception was polite , explained the procedure and said he would ring me if found anything that might need attention. Fortunately, he detected a faulty battery and let me know to see if I wanted to replace it. That saved me the embarrassment of having to replace it myself. Great work guys!

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Kerry, Nissan Micra

Midas Salisbury

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star star star star star

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My car was a tough one to fix but they kept me updated and did everything they c...

My car was a tough one to fix but they kept me updated and did everything they could to get it running right

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Kirsten, Ford Falcon

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

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star star star star star

Jai was friendly and caring about the vehicle and demonstrated clear understandi...

Jai was friendly and caring about the vehicle and demonstrated clear understanding of what was needed to be done and did it

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William, Toyota Hilux

B & R Automotive

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star star star star star

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star star star star star

Quick turn around, excellent customer service, great price - what more could you...

Quick turn around, excellent customer service, great price - what more could you want?

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Scott, Toyota Camry

* Minimum service amounts apply

Midas Para Hills

PARA HILLS WEST
star star star star star_half

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star star star star star

I found it easy to book online. Loved the fact that a free loan car was offered....

I found it easy to book online. Loved the fact that a free loan car was offered. Friendly reception staff that were happy to discuss the concerns with my car; being a woman this was a new and pleasant experience in the car industry. Thank you!

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Sharon, Jeep Grand Cherokee

Gepps Cross Exhaust & Autocare

POORAKA
star star star star star_half

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star star star star star_border

The service took exactly the time I was advised and the mechanic was very friend...

The service took exactly the time I was advised and the mechanic was very friendly. You do not receive a check sheet of what has been completed which left you wondering what work had actually been done, but the car is running very smoothly at this stage.

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Carmen, Hyundai Accent

ABS Ridgehaven

RIDGEHAVEN
star star star star star_half

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star star star star star

They did other work not in the quote and totalled $1200, but I am very happy wit...

They did other work not in the quote and totalled $1200, but I am very happy with that. The vehicle is going outback 3 times this year and they know this and I have great confidence in their work. Of course while giving 5 stars is always a bit risky as I have no guarantee that they used recommended parts or that some of the work was actually necessary, although I believe that it all was needing to be done, Finally thanks for your input!

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Michael, Toyota Camry

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Arrived on time. Very professional, good tradesman."

Mike, Isuzu D-Max

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Georgina? We combine mechanics from your area of Central Queensland so you can find the closest and most suitable mechanic for your next vehicle service. Compare local workshops and national brands, then book your service with the click of a button, or call us on 1300 655 661.

We combine results for the best mechanics in your local Georgina area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Central Queensland and book. No hidden costs, and quality service from top rated mechanics in your area.

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Georgina mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Don't forget you can also compare and book local mobile mechanics in Georgina through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Georgina have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661