Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Huston Motors

KINGAROY
star star star star star

LATEST REVIEW

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star star star star star

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

Fischer Automotive

SVENSSON HEIGHTS
star star star star star

LATEST REVIEW

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star star star star star

Great value And great service. Would recommended to Anyone after a reliable mech...

Great value And great service. Would recommended to Anyone after a reliable mechanic.

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ben, Hyundai Grandeur

Tyrepower Bundaberg

BUNDABERG CENTRAL
star star star star star_border

LATEST REVIEW

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star star star star star

this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

Affordable Automotive Services

ROCKHAMPTON CITY
star star star star star

LATEST REVIEW

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star star star star star

great sevice and brad was helpfull with all my questions that i asked him,great...

great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

No deposit & interest free

BOOK NOW, PAY LATER

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Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Tyrepower Rockhampton

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Very quick and easy. They were able to provide additional information on suggest...

Very quick and easy. They were able to provide additional information on suggested preventative maintenance as well. They also offered a courtesy trip back to work.

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RAW Mechanical

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Raw serviced my AUDI expertise care all was done quickly and efficiently well do...

Raw serviced my AUDI expertise care all was done quickly and efficiently well done

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Peter, Audi Q7

Total Auto Care

PIALBA
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"The service was said to take all day but finished by lunch time. Very happy."

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This is the first time I have used this garage. I was quoted a price before serv...

This is the first time I have used this garage. I was quoted a price before service, when I went to collect my car they advised that some work they had included in the quotation was not required and adjusted my bill accordingly. They could have charged the original quote and I would not have known.What a pleasure to deal with an honest company!!

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John, Audi A4

Smithy's Mechanical

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It was good they stuck to the price they quoted did lots of extras in that price...

It was good they stuck to the price they quoted did lots of extras in that price very courteous

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Frank, Mazda BT-50

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The manager of Affordable New Tyres & Mechanical was very polite and helpful. O...

The manager of Affordable New Tyres & Mechanical was very polite and helpful. On collection of my vehicle he advised me of a slight oil leak from the timing cover which would be a warranty claim. Needless to say I have booked the vehicle in to get that problem rectified under warranty. I certainly will return to this business for future vehicle repairs and services and will refer others as well.

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Robyn, JEEP GRAND CHEROKEE

A1 Exhaust and Mechanical

TOOWOOMBA CITY
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"Fast friendly good service will be back."

Brian, Skoda Yeti

Gez Mechanical

YANDINA
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Gez Mechanical was great, i arrived 15mins before my booking time for a roadwort...

Gez Mechanical was great, i arrived 15mins before my booking time for a roadworthy and they were fast and economical. I will use Gaz Mechanical for my next service on my vehicle. Nice people.

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Jeni, Toyota Hilux

Ottos Mufflers

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"Plenty of parking and workshop looked well organized."

Graeme, Kia Sorento

Noosa Mechanical

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"Excellent!! Good mechanic and best price too."

Brett, Kia Rio

Quik Speed Brake & Mechanical

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I was able to book in online and know what the price would be. I then arrived at...

I was able to book in online and know what the price would be. I then arrived at the appointment time and was shocked when told my car would be serviced and be ready in a bit over an hour. They were true to their word and then I had follow up the following day. Yes if you devoted time to the one vehicle then a service would be available in this time frame but I have not experienced that with any other business. More than happy and will be back when the next service becomes due.

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Michael, Mazda CX-5

* Minimum service amounts apply

Browns Autobahn Nambour

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Brown autobahn doing excellent service. And during the service they found the pa...

Brown autobahn doing excellent service. And during the service they found the part which we have been told by another mechanic to replace it but actually that part was in really good and working conditions so he called us and he said that u don need to change the part so actually they are ripping of ur money they are doing what it necessary to do it and he save our $300. They are best in Nambour... honest and genuine people. And at the end of the service they clean and wash ur car. Keep it up good work...

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Press, Holden Barina

Ram Automotive

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Great service, great price, great customer service! Will get next service there ...

Great service, great price, great customer service! Will get next service there :)

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Shelley, MITSUBISHI OUTLANDER

Kunda Park Automotive

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Friendly. Good prompt service. No overcharging or hidden fees or any bull. Strai...

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Peter, Ford G6

1300AUTOTRANS Maroochydore

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Steve, TOYOTA LANDCRUISER

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Jacinta, Toyota Yaris

Lockyer Valley Toyota

GATTON
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I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

Protune Mechanical

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Ron is an honest and reliable mechanic. Top quality service and highly recommend...

Ron is an honest and reliable mechanic. Top quality service and highly recommended. He is very knowledgeable about vehicles, personable and professional. He took the time to listen to concerns voiced about my car and thoroughly inspected the vehicle before finding a very subtle issue. Also serviced my car timely and efficiently. He definitely will get my repeat business

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"Prompt service would go again"

David, TOYOTA COROLLA

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I was nice to see the car washed cleaned and was serviced don't know where the l...

I was nice to see the car washed cleaned and was serviced don't know where the log book went but it was a good job done.

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Deane, TOYOTA LANDCRUISER

Authorised Service Centre Kawana

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Service done quickly, good explanation of service process by mechanic (also owne...

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Don, JEEP GRAND CHEROKEE

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Frais, Subaru XV

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Was very happy with the service and communication. Always kept on the loop Ple...

Was very happy with the service and communication. Always kept on the loop Pleasure to deal with

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Daniel, Hyundai Getz

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Ian, Fiat Ducato

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Pasan, Mitsubishi Lancer

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"Very quick, knows his job and works clean. Recommended for other jobs"

Alfred, Ford Ranger

Noosa River Motors

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Phil was very accommodating with timings and did a very professional job. He dis...

Phil was very accommodating with timings and did a very professional job. He discussed what he intended to do and gave me options on the products he might use. On pick up he gave me a rundown on what he'd done, showing me parts he had replaced and gave me advice on maintenance issues. I'll be going back to him.

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Geoff, Toyota Landcruiser

Unique Mobile Mechanic

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star star star star star_half

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Steve was great, he phoned 15 minutes before he arrived. Told me exactly what he...

Steve was great, he phoned 15 minutes before he arrived. Told me exactly what he was going to do..and did it. Final piece of advice about when my next service was due and what I should focus on!! All round great service. Many thanks Steve!

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Wayne, Volkswagen Bora

RTR Mechanical

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Procheck Automotive Mobile Noosa

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Friendly, informative for and efficient service with the utmost convenience. Tha...

Friendly, informative for and efficient service with the utmost convenience. Thank you Luke.

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Carmen, VOLKSWAGEN PASSAT

Master Mechanix

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star star star star star

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out o...

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Amy, SKODA SUPERB

Cotton Tree Mobile Mechanical

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I was very impressed with the great service Wade did on my Barina. I would highl...

I was very impressed with the great service Wade did on my Barina. I would highly recommend Wade to anyone who wants a mobile car service. He was punctual and it was so much easier having the car serviced at home. Very friendly and kept me informed of what would be required for my next service.

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Jo, HOLDEN BARINA

Procheck Automotive Mobile Sunshine Coast

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Quick service and at a good price. It was great having the mechanic come to my d...

Quick service and at a good price. It was great having the mechanic come to my doorstep and not have to find a way home

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Ben, Ford Falcon

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Ben was a great bloke. Didn't invent any issues. Haven't driven the ute yet but ...

Ben was a great bloke. Didn't invent any issues. Haven't driven the ute yet but trust my instincts all is well. Will recommend him to everyone.

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Jane, Mitsubishi Triton

Book trusted and local mechanics with AutoGuru.

You’ll always find the right Cracow mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the Central Queensland mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

At AutoGuru, we are dedicated to giving you access to the best mechanics from Cracow and the greater Central Queensland area. Fixed price quotes mean you can find the mechanic who best suits your budget and location – it’s just so easy!

AutoGuru is Central Queensland’s best choice for finding quality mechanics at excellent, fixed prices. If you need to service or repair your vehicle, you’ll find a mechanic to service all makes and models in Cracow.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Cracow. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Cracow. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661