Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mobile mechanics in Whitfield

Townsville Mobile Mechanic

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Fantastic considering the stuff up by a 3rd party would recommend to anyone after a great Mobile Mechanic.

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David, Great Wall Motors X Series

BGK Mobile Mechanical

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Brendan from bgk mobile mechanical is great! Extremely honest, quick and reliable. Would gladly recommend him to people!

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Terri, Holden Clubsport

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Natasha, Mitsubishi Lancer

Unique Mobile Mechanic

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Leighton, Toyota Hilux

Noosa River Motors

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THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. IM GLAD I DID. NOOSA RIVER MOBILE MECHANIC HAS DONE A TOP JOB.I HAVE MORE WORK TO BE DONE AND WILL CALL ON NOOSA RIVER MOBILE AGAIN,

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Master Mechanix

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Greta, Ford Falcon

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"John went out of his way to help. Will go back for next service."

Tammie, Mitsubishi Pajero

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Mitch, Hyundai Elantra

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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

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The most courteous, friendly and professional auto service staff I have ever had the pleasure to deal with........As a female, I trusted them implicitly and would not consider going elsewhere ever again! Thank for for your wonderful service. Regards, Aphrodite Anderson.

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Anderson, Hyundai Getz

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Lisa, Subaru XV

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Alex, MITSUBISHI OUTLANDER

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Fred, ISUZU D-MAX

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Pat, Isuzu MU-X

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Tracey, Ford Explorer

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Ron, Holden Colorado

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Steve, Hyundai Getz

* Minimum service amounts apply

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Lin, Toyota Corolla

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Paul, VOLKSWAGEN JETTA

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Josh, Mazda BT-50

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Scott, MAZDA 6

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"An understanding and good service provider, Thanks guys."

Nikkita, Nissan Patrol

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Darran, Mitsubishi Lancer

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Roberto, Ford Transit

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Alan, Audi A1/A1 Sportback

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Julie, Honda Jazz

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Geoff, Subaru Forester

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Philip, Toyota Camry

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It was the best decision I've ever made. It was affordable and quick. The staff were very friendly. Fixed Price Car Service really helped me out.

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Christopher, HYUNDAI SONATA

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Jim, Isuzu D-Max

NB Industries Rural View

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The workshop was very accommodating. I needed to drop my car off at 7am due to work and they don't open until 7.45am but they were willing to meet me early. I then told them I don't finish work until 5pm (they close at 5pm) and they were more than happy to stay back to wait for me. The service was performed exactly to what I expected and no hidden costs like you often expect when going to a mechanic. They were also the cheapest in town for a logbook service, which is just an added bonus. They will gain an extra customer (my partner) by being such an accommodating business.

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Teagan, Mazda 3

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Andrew, Toyota Hilux

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"Staff were friendly, price was very reasonable and they were extremely quick!"

Shawn, HYUNDAI i45

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Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

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It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

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Alan, MAZDA BT50

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

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"mechanic not really confident with the lights operation for Toyota prius"

Tin, Toyota Prius

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"They done a great job and at a great price. I would highly recommend"

Charmaine, Mitsubishi Outlander

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this is the second time I have used them and have driven away a satisfied custom...

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phil, Great Wall Motors X Series

Fischer Automotive

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After 3 years of searching for a mechanic I could trust. I have found that in Fi...

After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

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Lorraine, Hyundai Elantra

Rock Bottom Tyres

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Friendly efficient service at a great price. Especially nice with my elderly mo...

Friendly efficient service at a great price. Especially nice with my elderly mother who is always nervous about cars.

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Karin, Toyota Vienta

RAW Mechanical

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Raw serviced my AUDI expertise care all was done quickly and efficiently well do...

Raw serviced my AUDI expertise care all was done quickly and efficiently well done

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Peter, Audi Q7

Total Auto Care

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"Brilliant service great job will use again thank you"

Rob, BMW 120i

Hervey Bay Auto Electrix

Pialba
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This is the first time I have used this garage. I was quoted a price before serv...

This is the first time I have used this garage. I was quoted a price before service, when I went to collect my car they advised that some work they had included in the quotation was not required and adjusted my bill accordingly. They could have charged the original quote and I would not have known.What a pleasure to deal with an honest company!!

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John, Audi A4

Huston Motors

Kingaroy
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"Great job, fast, friendly staff. Very satisfied"

Adam, Isuzu Rodeo/D-Max

Cooloola New Age Mechanical

Gympie CBD
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"Great friendly service, on time and on price."

Dean, Isuzu D-Max

Book trusted and local mechanics with AutoGuru.

Want to find a trustworthy and reliable mechanic that comes to you? AutoGuru takes all the hard work out of booking a car service. We combine the most reliable and best rated mechanics from Whitfield in one place so you can find the service that suits you, fast. Book online or call us on 1300 655 661.

When searching for a mobile mechanic to service your vehicle in Cairns, we list only the best results for your vehicle. Results shown are for the exact service tasks you need, just the cost of parts and labour varies between mechanics. Less work for you, with the best deals all in one place.

If you are looking for a car service and lube from the comfort of your home then a mobile mechanic servicing Whitfield is the right choice. Our network of mobile providers can service a wide range of makes including Toyota, Holden, Ford and Honda.

Questions? Speak with a Service Advisor
1300 655 661