Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mobile mechanics in White Rock

Townsville Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Fantastic considering the stuff up by a 3rd party would recommend to anyone afte...

Fantastic considering the stuff up by a 3rd party would recommend to anyone after a great Mobile Mechanic.

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David, Great Wall Motors X Series

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Awesome service. The mechanic went above and beyond. Perfect."

Brett, Nissan X-Trail

Blue Dog Automotive

airport_shuttle Mobile Mechanic

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star star star star star

On time, efficient and checked everything out, would definately recommend and wi...

On time, efficient and checked everything out, would definately recommend and will use again

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Gavin, Honda Accord

Unique Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Excellent service and communication from Steve."

Leighton, Toyota Hilux

Noosa River Motors

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. ...

THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. IM GLAD I DID. NOOSA RIVER MOBILE MECHANIC HAS DONE A TOP JOB.I HAVE MORE WORK TO BE DONE AND WILL CALL ON NOOSA RIVER MOBILE AGAIN,

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Kevin, Mitsubishi Lancer

Procheck Automotive Mobile Noosa

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Very good and friendly.Made himself known to me, and did what he had to do with ...

Very good and friendly.Made himself known to me, and did what he had to do with the minimum of fuss. Very happy with fixed price service and Procheck. Thank you!

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Rick, Nissan X-Trail

Other mobile mechanics in Cairns

Master Mechanix

airport_shuttle Mobile Mechanic

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out o...

Cameron of Master Mechanix arrived at the agreed time and serviced our car out on the doorstep. Great not to have to drop off/pick up the car at a garage. So much cheaper too.

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Amy, SKODA SUPERB

Maroochy Mobile Mechanics

airport_shuttle Mobile Mechanic

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"Very good service,and helpful Thank you Greta king"

Greta, Ford Falcon

Iron Automotive & Mechanical Services

Portsmith
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Great experience, finally found a mechanic who is honest. Kept me informed and a...

Great experience, finally found a mechanic who is honest. Kept me informed and advised no replacement work would be required on the brakes whereas another company said I would need to get them replaced.

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John, Toyota Kluger

SVS Auto Repairs and Dyno Tuning

Bungalow
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Morning, the guys were very helpful, even though they couldn't fix the problem, ...

Morning, the guys were very helpful, even though they couldn't fix the problem, they recommended I go and see another workshop that could rectify the problem. Regards Sherrie

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Sherrie, Hyundai Getz

Carline Mufflers & Mechanical

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"Great service on the car, helpful people. Taking the wife's car there also."

Tim, Nissan Navara/Pick-up

Cairns Diesel Service

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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

LK Motors

Bungalow
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Booked Isuzu DMAX for 110,000km service. Completed required service without pro...

Booked Isuzu DMAX for 110,000km service. Completed required service without problems. Notified about potential problems they might occur at a later date. Staff friendly and helpful. Received text message when service was completed.

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Fred, ISUZU D-MAX

Midas Cairns

Cairns City
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Friendly helpful staff. Explained what they did and showed me parts that needed ...

Friendly helpful staff. Explained what they did and showed me parts that needed replacement. Would definitely use again.

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Amanda, Holden Cruze

Airport Mechanical

Manunda
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Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

Parramatta Service Centre

Parramatta Park
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Very good to deal with, even spotted the blown number plate light, if they see t...

Very good to deal with, even spotted the blown number plate light, if they see the small stuff, then you know they do a first class job.

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steve, Mazda 3

Cam Duffy Autos Atherton

Atherton
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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

AS Auto & Spares

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"Good service. Helpful. Friendly staff."

Tracey, Ford Explorer

Automotive Obsession

Bohle
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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

MB Automotive Fleet Specialist

Garbutt
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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

* Minimum service amounts apply

Tyreright Garbutt

Garbutt
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"Very good car is excellent"

Linda, Jeep Compass

Automotive Xpress Servicing

Garbutt
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Leah and team are super friendly and the service was thorough and well done. It ...

Leah and team are super friendly and the service was thorough and well done. It was finished within a good time frame and I will be using the service again from now on. Fixed price meant no nasty surprises and the price was good.

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Mikki, Ford Fiesta

Hammond's Automotive

Garbutt
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"Great service !"

Johnathon, Honda Civic

Ian Payne's Automotive Engineering

Garbutt
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Ian Payne was well spoken, very Helpful and done a great job on the service. I w...

Ian Payne was well spoken, very Helpful and done a great job on the service. I would highly recommend this company. 5 stars from me

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James, Peugeot 4007

Double D Automotive

Garbutt
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"Happy with the whole experience. The job got done well and at a good price!"

Jesse, Toyota Corolla

A Grade Mechanical

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Very very helpful, customer service was lovely 🙂 I will be recommending them an...

Very very helpful, customer service was lovely 🙂 I will be recommending them and I will be taking my cars back there

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Kerrie, Hyundai iLoad/iMax

Colins Vehicle Services

West End
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"Good mechanic, will be back again!"

Darran, Mitsubishi Lancer

Strong Motors

Currajong
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"Efficient in customer service"

Roberto, Ford Transit

Ultra Tune Townsville City

Townsville City
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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

Twin Cities Automotive

Pimlico
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"Quick and efficient service. Highly recommend to friends and family "

Andrea, HYUNDAI SANTA FE

Automotive Solutions Townsville

Aitkenvale
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The garage was ready for my car. Everything was completed in a timely manner wit...

The garage was ready for my car. Everything was completed in a timely manner with appropriate feedback provided on future repairs.

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Melvin, Kia Rio

All Mechanical Services Townsville

Hermit Park
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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Rasmussen Mechanical & Tyres

Kelso
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Workshop was excellent, explained everything and service was completed in a very...

Workshop was excellent, explained everything and service was completed in a very timely fashion.

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Tim, Volkswagen Passat

Winton Automotive Repairs

Winton
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Very good cautious service ,can recommend this repairer to others in need of aut...

Very good cautious service ,can recommend this repairer to others in need of auto service whilst in Winton

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Jim, Isuzu D-Max

NB Industries Rural View

Rural View
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The log book had not been stamped or signed. Had to return to get this rectified...

The log book had not been stamped or signed. Had to return to get this rectified. Two wheel nuts not secure. One was about to fall off entirely and the other was finger tight only. I reported this to them so that they could deal with this as they deemed appropiate.

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James, Honda Accord Euro

Vella's Mechanical

Beaconsfield
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"Friendly and professional, reasonable pricing and drop off service"

Mick, Nissan Navara

City Gates Automotive

West Mackay
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"Good job, friendly, honest."

Antonio, BMW 3 Series

TFD Mackay

Mackay CBD
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Longreach Motors/Tyrepower Longreach/ARB

Longreach
star star star star star_border

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star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Emerald Tyrepower & Opposite Lock

Emerald
star star star star star

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star star star star star

Mechanics listed to what I had to say. One mechanic even took the time to come f...

Mechanics listed to what I had to say. One mechanic even took the time to come for a drive to sound out the problem.I was then able to look under the vehicle with the mechanic and help decide where the noise was coming from and make a decision what to do.

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Greg, Jeep Cherokee

Mt Isa Auto Air

Mornington
star star star star star

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Tyrepower Rockhampton

Park Avenue
star star star star star

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star star star star star

Had my vehicle serviced at Tyrepower Rockhampton. Friendly and pleasant staff. G...

Had my vehicle serviced at Tyrepower Rockhampton. Friendly and pleasant staff. Good service at a reasonable price. Keep up the good work.

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Sharon, Toyota Landcruiser/Prado

Cap Auto Repairs

Park Avenue
star star star star star

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star star star star star

Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Affordable Automotive Services

Rockhampton City
star star star star star_border

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star star star star star

great sevice and brad was helpfull with all my questions that i asked him,great...

great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

Tyrepower Bundaberg

Bundaberg Central
star star star star star_border

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star star star star star

this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

Fischer Automotive

Svensson Heights
star star star star star

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After 3 years of searching for a mechanic I could trust. I have found that in Fi...

After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

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Lorraine, Hyundai Elantra

Rock Bottom Tyres

Pialba
star star star star star

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star star star star star

Friendly efficient service at a great price. Especially nice with my elderly mo...

Friendly efficient service at a great price. Especially nice with my elderly mother who is always nervous about cars.

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Karin, Toyota Vienta

RAW Mechanical

Pialba
star star star star star_half

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star star star star star

Amazing service! Honest about work that needed to be done and did all the work v...

Amazing service! Honest about work that needed to be done and did all the work very promptly. Will difinitly use them in the future

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Natasha, Renault Megane III

Total Auto Care

Pialba
star star star star star_half

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star star star star star_border

The vehicle was serviced on time with an sms message when it was available for p...

The vehicle was serviced on time with an sms message when it was available for pick up.

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Peter, Kia Sorento

Hervey Bay Auto Electrix

Pialba
star star star star star

LATEST REVIEW

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star star star star star

Excellent service and prompt follow up. I was very pleasantly surprised with the...

Excellent service and prompt follow up. I was very pleasantly surprised with the quote for further work given.

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Katelyn, Audi A4

Huston Motors

Kingaroy
star star star star star

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star star star star star

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

Read more

Narelle, Holden Commodore

Cooloola New Age Mechanical

Gympie CBD
star star star star star

LATEST REVIEW

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star star star star star

Good friendly service, car was finished before lunch and they checked another is...

Good friendly service, car was finished before lunch and they checked another issue no charge. Hire car was great so I could do what jobs I had to do ... Overall, no complaints at all and would definitely recommend 😊

Read more

Kerrie, Mitsubishi Lancer

Book trusted and local mechanics with AutoGuru.

Looking for a mobile mechanic in White Rock? AutoGuru finds mobile mechanics in Cairns who can come to you. We combine the best mobile car service options for your vehicle type and location, so all you need to do is confirm the price and book online.

Using AutoGuru to compare mobile mechanics around Cairns and the greater area means you can compare cost and quality for the exact same service tasks. Mobile mechanics can vary on the cost of parts and labour, but all prices are fixed upfront, so there are no nasty surprises.

Basic vehicle maintenance is a vital component in preventing malfunctions with your motor. Our network of mobile mechanics servicing the White Rock region are experienced in performing the tasks necessary in both basic and logbook services to keep your vehicle safe and running smoothly. If you drive a Ford, Holden, BMW or Hyundai we will only show mobile mechanics who have verified they are able to service that brand.

Questions? Speak with a Service Advisor
1300 655 661