Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top mobile mechanics in Westcourt

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

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"Awesome service. The mechanic went above and beyond. Perfect."

Brett, Nissan X-Trail

Blue Dog Automotive

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Mechanic was on time and did a good job whilst explaining what he was doing. Wil...

Mechanic was on time and did a good job whilst explaining what he was doing. Will use him again

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Abe, Toyota Landcruiser

Unique Mobile Mechanic

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"Excellent service and communication from Steve."

Leighton, Toyota Hilux

Noosa River Motors

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Phil was very pleasant and helpful, he explained what he had done in detail. He ...

Phil was very pleasant and helpful, he explained what he had done in detail. He didn't treat me like a useless female. I would recommend him to anyone.

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Kerry, Hyundai ix35

No deposit & interest free

BOOK NOW, PAY LATER

Other mobile mechanics in Cairns

SVS Auto Repairs and Dyno Tuning

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Good experience will use again. Friendly staff who kept me informed of any requi...

Good experience will use again. Friendly staff who kept me informed of any requirements outside the requested service.

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Richard, Peugeot 4007

Cairns Diesel Service

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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

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LK Motors

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"Good quality workmanship. Highly recommended. Thanks"

John, Holden Commodore

Parramatta Service Centre

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The Service Centre took interest in the car leading to detection of a slow punct...

The Service Centre took interest in the car leading to detection of a slow puncture and gave advice as to how to check my airbags for possible recall.

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Tony, Volkswagen Jetta

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Airport Mechanical

MANUNDA
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"John went out of his way to help. Will go back for next service."

Tammie, Mitsubishi Pajero

Midas Cairns

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"customer service excellent. finished on time and price is very good."

kapilan, Mazda CX-7

Cam Duffy Autos Atherton

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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

Automotive Obsession

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

MB Automotive Fleet Specialist

GARBUTT
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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Tyreright Garbutt

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"Very good car is excellent"

Linda, Jeep Compass

Automotive Xpress Servicing

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Quick and accommodating, and able to deal with any requests. They were awesome a...

Quick and accommodating, and able to deal with any requests. They were awesome and at the right price.

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Paul, VOLKSWAGEN JETTA

Hammond's Automotive

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"Excellent Service"

Robin, Hyundai Tucson

A Grade Mechanical

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The work was done quickly no delay, good feedback with other potential issues th...

The work was done quickly no delay, good feedback with other potential issues the need attention and overall great service.

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Paul, Ford Falcon

Colins Vehicle Services

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Mechanic did a good job, communication was good from receptionist and mechanic r...

Mechanic did a good job, communication was good from receptionist and mechanic regarding the service and what needed to be completed.

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Darran, Honda Accord Euro

Ultra Tune Townsville City

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

Twin Cities Automotive

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"Great service. No hidden costs."

Sian, FORD ESCAPE

Automotive Solutions Townsville

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Yet again Jason does an amazing job. Got the wash and vac done and extremely imp...

Yet again Jason does an amazing job. Got the wash and vac done and extremely impressed with the work performed at a more then reasonable price. Top notch.

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Desmond, Mitsubishi Lancer

All Mechanical Services Townsville

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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Rasmussen Mechanical & Tyres

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Just the Service Station hours on a Friday;catering for workers that finish at 5.00pm. The service was excellent I could feel the difference ,driving like a new car.

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Michael, Hyundai Santa Fe

NB Industries Rural View

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"Was very happy with the service provided."

Bruce, Honda Civic

Vella's Mechanical

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Polite and professional. Drop of service very helpful. Practical advice and discussion regarding repair and maintenance options.

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Kimberly, Mazda 626

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"Staff were friendly, price was very reasonable and they were extremely quick!"

Shawn, HYUNDAI i45

TFD Mackay

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Longreach Motors/Tyrepower Longreach/ARB

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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Mt Isa Auto Air

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It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Tyrepower Rockhampton

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"Good service great value"

Jaco, Toyota Landcruiser/Prado

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

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this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

Fischer Automotive

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Great value And great service. Would recommended to Anyone after a reliable mech...

Great value And great service. Would recommended to Anyone after a reliable mechanic.

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ben, Hyundai Grandeur

RAW Mechanical

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Amazing service! Honest about work that needed to be done and did all the work very promptly. Will difinitly use them in the future

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Natasha, Renault Megane III

Total Auto Care

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"good service and friendly staff went back to get more work done, very happy"

Tim, Holden Commodore

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Excellent service and prompt follow up. I was very pleasantly surprised with the quote for further work given.

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Katelyn, Audi A4

Huston Motors

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"Great job, fast, friendly staff. Very satisfied"

Adam, Isuzu Rodeo/D-Max

Cooloola New Age Mechanical

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"Very convenient service"

Don, Land Rover Freelander 2

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On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Book trusted and local mechanics with AutoGuru.

Looking for a mobile mechanic in Westcourt? AutoGuru finds mobile mechanics in Cairns who can come to you. We combine the best mobile car service options for your vehicle type and location, so all you need to do is confirm the price and book online.

Searching for a local Westcourt mobile mechanic has never been so easy as it is with AutoGuru, Australia's #1 car service comparison and booking website. We not only provide you with instant quotes regardless of where you are in Cairns, but give you the opportunity to compare mechanics by rating and price, to ensure you get the right mobile mechanic for the job.

AutoGuru have a network of mobile mechanics servicing Westcourt with all the tools required to perform both basic and logbook services. As long as you have a safe flat area to perform the work in they can perform the service from your chosen location without the inconvenience of having to 'drop off' and 'pick up' your car. Our mobile mechanics can service a wide range of vehicles and best of all they come to you!

Questions? Speak with a Service Advisor
1300 655 661