Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Portsmith mobile mechanics. Book your car service online and save.

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Best mobile mechanics in Portsmith

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Brendan from bgk mobile mechanical is great! Extremely honest, quick and reliabl...

Brendan from bgk mobile mechanical is great! Extremely honest, quick and reliable. Would gladly recommend him to people!

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Terri, Holden Clubsport

Blue Dog Automotive

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Very knowledgeable and caring mechanic A1 service and communication. Gave me a f...

Very knowledgeable and caring mechanic A1 service and communication. Gave me a full report on my car only thing I would rather it written report because I can be forgetful these days. Thank You Blue Dog

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Warrick, Holden Colorado

Unique Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star_half

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"On time, knowledgeable, pleasant to deal with"

Tony, Toyota Landcruiser/Prado

Noosa River Motors

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star_border

Phil was very pleasant and helpful, he explained what he had done in detail. He ...

Phil was very pleasant and helpful, he explained what he had done in detail. He didn't treat me like a useless female. I would recommend him to anyone.

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Kerry, Hyundai ix35

Procheck Automotive Mobile Noosa

airport_shuttle Mobile Mechanic

star star star star star

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I have had my car serviced by Procheck several times. I use their mobile service...

I have had my car serviced by Procheck several times. I use their mobile service so they come to me at home, which is very convenient, as I work from home. They are very efficient and friendly, always send a reminder for the booking, arrive on time and their mechanics do an excellent job for a reasonable price. I trust their mechanics and highly recommend them. AAA+ rated.

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Jacinta, Daihatsu Sirion

No deposit & interest free

BOOK NOW, PAY LATER

Other mobile mechanics in Cairns

Master Mechanix

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Great & friendly service!! It was very convenient that Master Mechanix came out...

Great & friendly service!! It was very convenient that Master Mechanix came out to us. No hesitation in recommending :)

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Astrid, Skoda Rapid Spaceback

Maroochy Mobile Mechanics

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"Very good service,and helpful Thank you Greta king"

Greta, Ford Falcon

Iron Automotive & Mechanical Services

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Iron Automotive & Mechanical were brilliant. Very professional, efficient in bot...

Iron Automotive & Mechanical were brilliant. Very professional, efficient in both time and cost, did a great job on the service, and were just a breeze to deal with. Honest and reliable and absolutely no BS! Highly and strongly recommend!

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Ross, Mazda 3

LK Motors

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I found the service at LK Motors very good, they were up front about things that...

I found the service at LK Motors very good, they were up front about things that needed to be done to my car and friendly. The receptionist was a bit distracted too busy complaining about her sore toe to be of any assistance a bit of professionalism from the Front line staff would go a long way for this small business. Will be bringing my car back for follow up work, workshop guys/mechanics I can't fault.

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Desiree, Toyota Corolla

Cairns Diesel Service

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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

SVS Auto Repairs and Dyno Tuning

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Morning, the guys were very helpful, even though they couldn't fix the problem, ...

Morning, the guys were very helpful, even though they couldn't fix the problem, they recommended I go and see another workshop that could rectify the problem. Regards Sherrie

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Sherrie, Hyundai Getz

Carline Mufflers & Mechanical

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Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very...

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very happy customer!

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Lisa, Subaru XV

Midas Cairns

Cairns City
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"customer service excellent. finished on time and price is very good."

kapilan, Mazda CX-7

Parramatta Service Centre

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Guys were great. Did the work as promised, found a couple of other items on my c...

Guys were great. Did the work as promised, found a couple of other items on my car that needed attention with no upmarket sales talk, just informed me that they would have to be looked at soon.

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Jurgen, Nissan X-Trail

Airport Mechanical

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Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

Cam Duffy Autos Atherton

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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

AS Auto & Spares

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Tracey, Ford Explorer

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

* Minimum service amounts apply

Tyreright Garbutt

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"Very good car is excellent"

Linda, Jeep Compass

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Paul, VOLKSWAGEN JETTA

Hammond's Automotive

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"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

Double D Automotive

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"Happy with the whole experience. The job got done well and at a good price!"

Jesse, Toyota Corolla

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"Very happy 😊"

Kerrie, Suzuki Swift

Colins Vehicle Services

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Mechanic did a good job, communication was good from receptionist and mechanic r...

Mechanic did a good job, communication was good from receptionist and mechanic regarding the service and what needed to be completed.

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Darran, Honda Accord Euro

Strong Motors

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"Efficient in customer service"

Roberto, Ford Transit

Ultra Tune Townsville City

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

Twin Cities Automotive

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"Great service. No hidden costs."

Sian, FORD ESCAPE

Automotive Solutions Townsville

Aitkenvale
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Had 60,000 km service, was less than half the price of what the dealership was c...

Had 60,000 km service, was less than half the price of what the dealership was charging. Very happy!!

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Leeanne, Audi Q5

All Mechanical Services Townsville

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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Rasmussen Mechanical & Tyres

Kelso
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They did a great job and will be returning in the future and will recommend to f...

They did a great job and will be returning in the future and will recommend to friends

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Donna, Mitsubishi Colt

Winton Automotive Repairs

Winton
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Very good cautious service ,can recommend this repairer to others in need of aut...

Very good cautious service ,can recommend this repairer to others in need of auto service whilst in Winton

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Jim, Isuzu D-Max

NB Industries Rural View

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"Work shop excellent"

Rebecca, Jeep Wrangler

Vella's Mechanical

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Very good customer service we were told what future repairs would be needed and unlike other mechanics, he did not try to rip us off. We will be using these people to service both of our vehicles in the future

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Syd, Honda Accord

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"Staff were friendly, price was very reasonable and they were extremely quick!"

Shawn, HYUNDAI i45

TFD Mackay

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Longreach Motors/Tyrepower Longreach/ARB

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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Mt Isa Auto Air

Mornington
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It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Tyrepower Rockhampton

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The customer service was amazing. They took me and my children home and then pic...

The customer service was amazing. They took me and my children home and then picked us up once the service was done. They were so helpful, friendly and accommodating. I will definitely use them again.

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Caroline, TOYOTA PRADO

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Affordable Automotive Services

Rockhampton City
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great sevice and brad was helpfull with all my questions that i asked him,great...

great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

Tread Marx Tyre & Mechanical

Kensington
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"What nice people !! Service was great."

Shonnay, NISSAN PATROL

Tyrepower Bundaberg

Bundaberg Central
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this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

Fischer Automotive

Svensson Heights
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"absolute pleasure to deal with, friendly and fast service. will be returning."

Anthony, Nissan Pulsar

RAW Mechanical

Pialba
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"Thorough and very friendly service"

Michelle, Daewoo Matiz

Total Auto Care

Pialba
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"Brilliant service great job will use again thank you"

Rob, BMW 120i

Huston Motors

Kingaroy
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Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

Cooloola New Age Mechanical

Gympie CBD
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Cooloola New Age Mechanical was efficient and courteous. They provided good serv...

Cooloola New Age Mechanical was efficient and courteous. They provided good service with free pickup (I only live two kms away) and advised what other problems the car had, such as a broken engine mount.

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Louise, Nissan X-Trail

Book trusted and local mechanics with AutoGuru.

Car broken down and you need a mobile mechanic, fast? AutoGuru combines the top rated mechanics in and around Cairns in one place. Select your vehicle make and location, confirm the price upfront and book, it’s that easy! Book online or call 1300 655 661.

Booking a local Portsmith mobile mechanic has never been so easy. Simply select your vehicle, compare instants quotes from local Portsmith mobile mechanics in Cairns, and book online. We provide a fixed price guarantee for all mobile mechanics, and they come to you to perform the service.

Never travel for a service again. We only list trusted mobile mechanics who can service your vehicle in your local area. From Subaru to Nissan, Mitsubishi to Holden, standard safety checks to major services, they can do it all. Compare your options, book online and pay once the service is complete.

Questions? Speak with a Service Advisor
1300 655 661