Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mobile mechanics in Cairns

Townsville Mobile Mechanic

airport_shuttle Mobile Mechanic

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Fantastic considering the stuff up by a 3rd party would recommend to anyone afte...

Fantastic considering the stuff up by a 3rd party would recommend to anyone after a great Mobile Mechanic.

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David, Great Wall Motors X Series

BGK Mobile Mechanical

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"Great service"

Trevor, Mazda 3

Blue Dog Automotive

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"Very quick, knows his job and works clean. Recommended for other jobs"

Alfred, Ford Ranger

Unique Mobile Mechanic

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The mechanic was on time and conveyed all options needed to fix my car, all with...

The mechanic was on time and conveyed all options needed to fix my car, all with the convience of doing it at home

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Robert, Holden Rodeo

Procheck Automotive Mobile Noosa

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Shane from Procheck Automative not only provided excellent service, but also rec...

Shane from Procheck Automative not only provided excellent service, but also recommended new front tyres. He discussed the options and then organised for this job to be done with a local tyre company. I appreciated Shane's professionalism.

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Cathy, SUZUKI LIANA

Master Mechanix

airport_shuttle Mobile Mechanic

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Great & friendly service!! It was very convenient that Master Mechanix came out...

Great & friendly service!! It was very convenient that Master Mechanix came out to us. No hesitation in recommending :)

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Astrid, Skoda Rapid Spaceback

Other mobile mechanics in Cairns

Noosa River Motors

airport_shuttle Mobile Mechanic

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THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. ...

THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. IM GLAD I DID. NOOSA RIVER MOBILE MECHANIC HAS DONE A TOP JOB.I HAVE MORE WORK TO BE DONE AND WILL CALL ON NOOSA RIVER MOBILE AGAIN,

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Kevin, Mitsubishi Lancer

Maroochy Mobile Mechanics

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"Very good service,and helpful Thank you Greta king"

Greta, Ford Falcon

Parramatta Service Centre

Parramatta Park
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"The service was excellent"

David, Toyota Camry

Midas Cairns

Cairns City
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"customer service excellent. finished on time and price is very good."

kapilan, Mazda CX-7

SVS Auto Repairs and Dyno Tuning

Bungalow
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Overall good customer service. Professional, service was carried out efficiently...

Overall good customer service. Professional, service was carried out efficiently. Only area which may require attention is the entry in the owner service book showed next service in 5000km when manufacturers recommendation is every 15000 km.

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ASHIM, Volkswagen Jetta

LK Motors

Bungalow
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I found the service at LK Motors very good, they were up front about things that...

I found the service at LK Motors very good, they were up front about things that needed to be done to my car and friendly. The receptionist was a bit distracted too busy complaining about her sore toe to be of any assistance a bit of professionalism from the Front line staff would go a long way for this small business. Will be bringing my car back for follow up work, workshop guys/mechanics I can't fault.

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Desiree, Toyota Corolla

Carline Mufflers & Mechanical

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Great job well done they kept me informed at all times and the cruiser service w...

Great job well done they kept me informed at all times and the cruiser service was completed on time and on budget.

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Udo, Toyota Landcruiser

Airport Mechanical

Manunda
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Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

Cairns Diesel Service

Bungalow
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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

Cam Duffy Autos Atherton

Atherton
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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

AS Auto & Spares

Silky Oak
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"Good service. Helpful. Friendly staff."

Tracey, Ford Explorer

Automotive Solutions Townsville

Aitkenvale
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Customer service was lovely, detailed invoice of a few other things that were wr...

Customer service was lovely, detailed invoice of a few other things that were wrong. They pointed me in the right direction for other services. Overalll experience would be a 10. I will be back.

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Shay-Leigh, Kia Rio

A Grade Mechanical

Currajong
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"Very happy 😊"

Kerrie, Suzuki Swift

Twin Cities Automotive

Pimlico
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"Friendly staff, great price, no long delays great little small business."

Stephen, MITSUBISHI TRITON

Ian Payne's Automotive Engineering

Garbutt
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"Great service at a competive price - will use fixed car price service again."

Scott, MAZDA 6

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Garbutt
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Quick and accommodating, and able to deal with any requests. They were awesome a...

Quick and accommodating, and able to deal with any requests. They were awesome and at the right price.

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Paul, VOLKSWAGEN JETTA

Ultra Tune Townsville City

Townsville City
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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

* Minimum service amounts apply

Tyreright Garbutt

Garbutt
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Amazing work, service was done quickly, great price, the mechanics explained lit...

Amazing work, service was done quickly, great price, the mechanics explained little details about my car that needed attention, even put a spare tyre on my car without charging a cent as I had one in rough shape and he said "i just couldnt look at that tyre" 😊 Definitely recommend these guys!

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Yulia, Toyota Camry

Double D Automotive

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Excellent job done in servicing my Toyota Prado 2009 model, My car feels great a...

Excellent job done in servicing my Toyota Prado 2009 model, My car feels great after the service. It was done at a reasonable cost compared with other automotive service dealers. The mechanic gave me an honest feedback on what was done, and that was very impressive.

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Gloria, Toyota Landcruiser Prado

Hammond's Automotive

Garbutt
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"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

Strong Motors

Currajong
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"Efficient in customer service"

Roberto, Ford Transit

Rasmussen Mechanical & Tyres

Kelso
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They did a great job and will be returning in the future and will recommend to f...

They did a great job and will be returning in the future and will recommend to friends

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Donna, Mitsubishi Colt

All Mechanical Services Townsville

Hermit Park
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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Colins Vehicle Services

West End
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Mechanic did a good job, communication was good from receptionist and mechanic r...

Mechanic did a good job, communication was good from receptionist and mechanic regarding the service and what needed to be completed.

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Darran, Honda Accord Euro

Winton Automotive Repairs

Winton
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Very good cautious service ,can recommend this repairer to others in need of aut...

Very good cautious service ,can recommend this repairer to others in need of auto service whilst in Winton

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Jim, Isuzu D-Max

Automotive Obsession

Bohle
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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Book trusted and local mechanics with AutoGuru.

Looking for a mobile mechanic in Cairns? AutoGuru finds mobile mechanics who can come to you. We combine the best mobile car service options for your vehicle type and location, so all you need to do is confirm the price and book online.

When you search for a mobile mechanic we combine the top results locally and from around Cairns for your vehicle make and model. You get an instant quote online to compare the cost of parts and labour between mobile mechanics, no hidden surprises.

Our results list the most affordable and reliable mobile mechanics servicing the Cairns area. Whether you need a mobile service for your Asia or a Honda, we list only the mechanics who can service your vehicle, so you see only the most relevant results.

Questions? Speak with a Service Advisor
1300 655 661