Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mobile mechanics in Bungalow

Townsville Mobile Mechanic

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Fantastic considering the stuff up by a 3rd party would recommend to anyone afte...

Fantastic considering the stuff up by a 3rd party would recommend to anyone after a great Mobile Mechanic.

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David, Great Wall Motors X Series

BGK Mobile Mechanical

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"Great service"

Trevor, Mazda 3

Blue Dog Automotive

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"Very quick, knows his job and works clean. Recommended for other jobs"

Alfred, Ford Ranger

Unique Mobile Mechanic

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"Excellent customer service."

Leighton, Toyota Hilux

Noosa River Motors

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Phil was very pleasant and helpful, he explained what he had done in detail. He ...

Phil was very pleasant and helpful, he explained what he had done in detail. He didn't treat me like a useless female. I would recommend him to anyone.

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Kerry, Hyundai ix35

Procheck Automotive Mobile Noosa

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Excellent customer service from Shane and a job well done! Definitely using him ...

Excellent customer service from Shane and a job well done! Definitely using him again.

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Maree, TOYOTA YARIS

Other mobile mechanics in Cairns

Master Mechanix

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out o...

Cameron of Master Mechanix arrived at the agreed time and serviced our car out on the doorstep. Great not to have to drop off/pick up the car at a garage. So much cheaper too.

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Amy, SKODA SUPERB

Maroochy Mobile Mechanics

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"Very good service,and helpful Thank you Greta king"

Greta, Ford Falcon

LK Motors

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"Always a good service at a reasonable price."

Fred, Isuzu Rodeo/D-Max

Cairns Diesel Service

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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

SVS Auto Repairs and Dyno Tuning

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Overall good customer service. Professional, service was carried out efficiently...

Overall good customer service. Professional, service was carried out efficiently. Only area which may require attention is the entry in the owner service book showed next service in 5000km when manufacturers recommendation is every 15000 km.

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ASHIM, Volkswagen Jetta

Midas Cairns

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Midas were very professional and clearly explained what they had done to my car ...

Midas were very professional and clearly explained what they had done to my car and what was required in the future.

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Toni, Mazda 3

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Courteous friendly staff with quick efficient service to my vehicle. They droppe...

Courteous friendly staff with quick efficient service to my vehicle. They dropped me home and picked me up straight away. I will be returning here for all future servicing.

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Dusty, Hyundai Accent

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Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

Cam Duffy Autos Atherton

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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

AS Auto & Spares

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"Good service. Helpful. Friendly staff."

Tracey, Ford Explorer

Automotive Obsession

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

* Minimum service amounts apply

Tyreright Garbutt

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Amazing work, service was done quickly, great price, the mechanics explained lit...

Amazing work, service was done quickly, great price, the mechanics explained little details about my car that needed attention, even put a spare tyre on my car without charging a cent as I had one in rough shape and he said "i just couldnt look at that tyre" 😊 Definitely recommend these guys!

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Yulia, Toyota Camry

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Very friendly staff, job was completed as promised and I was pleased with the wh...

Very friendly staff, job was completed as promised and I was pleased with the whole experience. Price was reasonable. I would recommend Xpress Servicing to all. Debby.

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Debby, Toyota Camry

Hammond's Automotive

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"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

Ian Payne's Automotive Engineering

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"Great service at a competive price - will use fixed car price service again."

Scott, MAZDA 6

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"An understanding and good service provider, Thanks guys."

Nikkita, Nissan Patrol

Colins Vehicle Services

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"Good mechanic, will be back again!"

Darran, Mitsubishi Lancer

Strong Motors

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Roberto, Ford Transit

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Alan, Audi A1/A1 Sportback

Twin Cities Automotive

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Excellent work my car was runnimg like it was brand new very very pleased custom...

Excellent work my car was runnimg like it was brand new very very pleased customer

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Josh, MAZDA BT50

Automotive Solutions Townsville

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This mechanic does good work — it’s just him in the shop, though, from what I understand. He was the cheapest in the area but we still overpaid quite a bit for what I think is normally a cheap issue - spark plugs/ignition coil replacement. It was just under $500 for the inspection and for those to be replaced. Our car runs greatly now, though! All in all, I’m just glad we have a working car again! Thanks!

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Anna, Ford Fiesta

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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Rasmussen Mechanical & Tyres

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It was the best decision I've ever made. It was affordable and quick. The staff ...

It was the best decision I've ever made. It was affordable and quick. The staff were very friendly. Fixed Price Car Service really helped me out.

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Christopher, HYUNDAI SONATA

Winton Automotive Repairs

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Very good cautious service ,can recommend this repairer to others in need of aut...

Very good cautious service ,can recommend this repairer to others in need of auto service whilst in Winton

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Jim, Isuzu D-Max

NB Industries Rural View

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You did a great job with my car and I'm very thankful you fit me in on short not...

You did a great job with my car and I'm very thankful you fit me in on short notice. Thankyou!

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Ariana, Toyota Corolla

Vella's Mechanical

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"Very good service and advice"

Des, Mitsubishi Pajero

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"Good job, friendly, honest."

Antonio, BMW 3 Series

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Longreach Motors/Tyrepower Longreach/ARB

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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Emerald Tyrepower & Opposite Lock

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Mechanics listed to what I had to say. One mechanic even took the time to come f...

Mechanics listed to what I had to say. One mechanic even took the time to come for a drive to sound out the problem.I was then able to look under the vehicle with the mechanic and help decide where the noise was coming from and make a decision what to do.

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Greg, Jeep Cherokee

Mt Isa Auto Air

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It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Tyrepower Rockhampton

Park Avenue
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Fixed everything that was required in good time on a really busy day thank you v...

Fixed everything that was required in good time on a really busy day thank you very much.

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Zoe, FORD TERRITORY

Cap Auto Repairs

Park Avenue
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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Affordable Automotive Services

Rockhampton City
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"mechanic not really confident with the lights operation for Toyota prius"

Tin, Toyota Prius

Tread Marx Tyre & Mechanical

Kensington
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A reliable and cost worthy experience. I will be going back for further works an...

A reliable and cost worthy experience. I will be going back for further works and will certainly be recommendiing .

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Karen, Hyundai i45

Tyrepower Bundaberg

Bundaberg Central
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this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

Fischer Automotive

Svensson Heights
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After 3 years of searching for a mechanic I could trust. I have found that in Fi...

After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

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Lorraine, Hyundai Elantra

Rock Bottom Tyres

Pialba
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Friendly efficient service at a great price. Especially nice with my elderly mo...

Friendly efficient service at a great price. Especially nice with my elderly mother who is always nervous about cars.

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Karin, Toyota Vienta

RAW Mechanical

Pialba
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Good customer service. Quick and reliable team. Very welcoming and nothing was t...

Good customer service. Quick and reliable team. Very welcoming and nothing was too much trouble. Asked if they could complete a rego check in addition.

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Belinda, Toyota Landcruiser/Prado

Total Auto Care

Pialba
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"good service and friendly staff went back to get more work done, very happy"

Tim, Holden Commodore

Hervey Bay Auto Electrix

Pialba
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Excellent service and prompt follow up. I was very pleasantly surprised with the...

Excellent service and prompt follow up. I was very pleasantly surprised with the quote for further work given.

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Katelyn, Audi A4

Huston Motors

Kingaroy
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Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

Cooloola New Age Mechanical

Gympie CBD
star star star star star

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Good friendly service, car was finished before lunch and they checked another is...

Good friendly service, car was finished before lunch and they checked another issue no charge. Hire car was great so I could do what jobs I had to do ... Overall, no complaints at all and would definitely recommend 😊

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Kerrie, Mitsubishi Lancer

Book trusted and local mechanics with AutoGuru.

Want to find a trustworthy and reliable mechanic that comes to you? AutoGuru takes all the hard work out of booking a car service. We combine the most reliable and best rated mechanics from Bungalow in one place so you can find the service that suits you, fast. Book online or call us on 1300 655 661.

Searching for a local Bungalow mobile mechanic has never been so easy as it is with AutoGuru, Australia's #1 car service comparison and booking website. We not only provide you with instant quotes regardless of where you are in Cairns, but give you the opportunity to compare mechanics by rating and price, to ensure you get the right mobile mechanic for the job.

Never travel for a service again. We only list trusted mobile mechanics who can service your vehicle in your local area. From Subaru to Nissan, Mitsubishi to Holden, standard safety checks to major services, they can do it all. Compare your options, book online and pay once the service is complete.

Questions? Speak with a Service Advisor
1300 655 661