Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mobile mechanics in Bayview Heights

Townsville Mobile Mechanic

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Fantastic considering the stuff up by a 3rd party would recommend to anyone afte...

Fantastic considering the stuff up by a 3rd party would recommend to anyone after a great Mobile Mechanic.

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David, Great Wall Motors X Series

BGK Mobile Mechanical

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"Awesome service. The mechanic went above and beyond. Perfect."

Brett, Nissan X-Trail

Blue Dog Automotive

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On time, efficient and checked everything out, would definately recommend and wi...

On time, efficient and checked everything out, would definately recommend and will use again

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Gavin, Honda Accord

Unique Mobile Mechanic

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"Excellent service and communication from Steve."

Leighton, Toyota Hilux

Noosa River Motors

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THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. ...

THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. IM GLAD I DID. NOOSA RIVER MOBILE MECHANIC HAS DONE A TOP JOB.I HAVE MORE WORK TO BE DONE AND WILL CALL ON NOOSA RIVER MOBILE AGAIN,

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Kevin, Mitsubishi Lancer

Procheck Automotive Mobile Noosa

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Very good and friendly.Made himself known to me, and did what he had to do with ...

Very good and friendly.Made himself known to me, and did what he had to do with the minimum of fuss. Very happy with fixed price service and Procheck. Thank you!

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Rick, Nissan X-Trail

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Master Mechanix

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out o...

Cameron of Master Mechanix arrived at the agreed time and serviced our car out on the doorstep. Great not to have to drop off/pick up the car at a garage. So much cheaper too.

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Amy, SKODA SUPERB

Maroochy Mobile Mechanics

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"Very good service,and helpful Thank you Greta king"

Greta, Ford Falcon

SVS Auto Repairs and Dyno Tuning

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Found Staff at SVS Cairns qld, Helpful, friendly, and efficient. Pricing five s...

Found Staff at SVS Cairns qld, Helpful, friendly, and efficient. Pricing five star too!!

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Anne, Mitsubishi Triton

Iron Automotive & Mechanical Services

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Great service, friendly, quick and my car runs amazingly. One of the cheapest p...

Great service, friendly, quick and my car runs amazingly. One of the cheapest places in town, didn't try and gouge me on stuff that didn't need to be done. Will be going back there for my next service.

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Greg, Toyota Yaris

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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

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Booked Isuzu DMAX for 110,000km service. Completed required service without problems. Notified about potential problems they might occur at a later date. Staff friendly and helpful. Received text message when service was completed.

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Fred, ISUZU D-MAX

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Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

Parramatta Service Centre

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David, Toyota Camry

Midas Cairns

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"Was able to complete the booking very fast. Thankyou."

Eldon, Toyota RAV4

Cam Duffy Autos Atherton

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Pat, Isuzu MU-X

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"Good service. Helpful. Friendly staff."

Tracey, Ford Explorer

Automotive Obsession

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

* Minimum service amounts apply

Tyreright Garbutt

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Linda, Jeep Compass

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Very friendly staff, job was completed as promised and I was pleased with the whole experience. Price was reasonable. I would recommend Xpress Servicing to all. Debby.

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Debby, Toyota Camry

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I was happy with the smooth ride after my log book service and am impressed how friendly the Manager and Staff are at Hammond's Automotive shop, I will definately be going back there in the future!! I have found what I was looking for!!

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Irene, Holden Ute

Ian Payne's Automotive Engineering

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Ian Payne was well spoken, very Helpful and done a great job on the service. I would highly recommend this company. 5 stars from me

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James, Peugeot 4007

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Very very helpful, customer service was lovely 🙂 I will be recommending them and I will be taking my cars back there

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Kerrie, Hyundai iLoad/iMax

Colins Vehicle Services

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Darran, Mitsubishi Lancer

Strong Motors

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Roberto, Ford Transit

Ultra Tune Townsville City

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Alan, Audi A1/A1 Sportback

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Sian, FORD ESCAPE

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Just the Service Station hours on a Friday;catering for workers that finish at 5.00pm. The service was excellent I could feel the difference ,driving like a new car.

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Michael, Hyundai Santa Fe

Winton Automotive Repairs

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Very good cautious service ,can recommend this repairer to others in need of auto service whilst in Winton

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Jim, Isuzu D-Max

NB Industries Rural View

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"They were prompt, professional and pleasant . I will be using them again."

Peter, Toyota Kluger

Vella's Mechanical

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Excellent service. Mechanic did a thorough inspection with my service and pointe...

Excellent service. Mechanic did a thorough inspection with my service and pointed out a fault that should be fixed under warranty at the Nissan dealership. 1000% better then the last service I had.

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Dallas, Nissan Navara/Pick-up

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"Good job, friendly, honest."

Antonio, BMW 3 Series

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Longreach Motors/Tyrepower Longreach/ARB

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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Emerald Tyrepower & Opposite Lock

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Mechanics listed to what I had to say. One mechanic even took the time to come for a drive to sound out the problem.I was then able to look under the vehicle with the mechanic and help decide where the noise was coming from and make a decision what to do.

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Greg, Jeep Cherokee

Mt Isa Auto Air

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It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Tyrepower Rockhampton

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The customer service was amazing. They took me and my children home and then pic...

The customer service was amazing. They took me and my children home and then picked us up once the service was done. They were so helpful, friendly and accommodating. I will definitely use them again.

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Caroline, TOYOTA PRADO

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Affordable Automotive Services

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"mechanic not really confident with the lights operation for Toyota prius"

Tin, Toyota Prius

Tread Marx Tyre & Mechanical

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A reliable and cost worthy experience. I will be going back for further works an...

A reliable and cost worthy experience. I will be going back for further works and will certainly be recommendiing .

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Karen, Hyundai i45

Tyrepower Bundaberg

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this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

Fischer Automotive

Svensson Heights
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After 3 years of searching for a mechanic I could trust. I have found that in Fi...

After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

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Lorraine, Hyundai Elantra

Rock Bottom Tyres

Pialba
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Friendly efficient service at a great price. Especially nice with my elderly mo...

Friendly efficient service at a great price. Especially nice with my elderly mother who is always nervous about cars.

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Karin, Toyota Vienta

RAW Mechanical

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Good customer service. Quick and reliable team. Very welcoming and nothing was t...

Good customer service. Quick and reliable team. Very welcoming and nothing was too much trouble. Asked if they could complete a rego check in addition.

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Belinda, Toyota Landcruiser/Prado

Total Auto Care

Pialba
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"The service was said to take all day but finished by lunch time. Very happy."

Michael, ISUZU D-MAX

Huston Motors

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"Great job, fast, friendly staff. Very satisfied"

Adam, Isuzu Rodeo/D-Max

Cooloola New Age Mechanical

Gympie CBD
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Cooloola New Age Mechanical was efficient and courteous. They provided good serv...

Cooloola New Age Mechanical was efficient and courteous. They provided good service with free pickup (I only live two kms away) and advised what other problems the car had, such as a broken engine mount.

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Louise, Nissan X-Trail

Book trusted and local mechanics with AutoGuru.

Looking for a mobile mechanic in Bayview Heights? AutoGuru finds mobile mechanics in Cairns who can come to you. We combine the best mobile car service options for your vehicle type and location, so all you need to do is confirm the price and book online.

When you search for a mobile mechanic in Cairns we combine the top results locally and from around Cairns for your vehicle make and model. You get an instant quote online to compare the cost of parts and labour between mobile mechanics, no hidden surprises.

With a specialised van containing the equipment required to perform both basic and logbook service, our mobile mechanics can take the hassle out of servicing by coming to you. With quality and convenience the priority, our mechanics are able to service most popular brands including Audi, Volkswagen and Ford.

Questions? Speak with a Service Advisor
1300 655 661