Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Parramatta Service Centre

PARRAMATTA PARK
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Good professional service and friendly staff"

Julie, Dodge Caliber

Iron Automotive & Mechanical Services

PORTSMITH
star star star star star

LATEST REVIEW

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star star star star star

Great service, friendly, quick and my car runs amazingly. One of the cheapest p...

Great service, friendly, quick and my car runs amazingly. One of the cheapest places in town, didn't try and gouge me on stuff that didn't need to be done. Will be going back there for my next service.

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Greg, Toyota Yaris

Midas Cairns

CAIRNS CITY
star star star star star_half

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star star star star star

Very professional service. I noticed an oil leak later later in the week, I took...

Very professional service. I noticed an oil leak later later in the week, I took the car back to Midas and they fixed the problem, free of charge :-)

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Eddie, NISSAN PULSAR

SVS Auto Repairs and Dyno Tuning

BUNGALOW
star star star star star

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Service was good except that they forgot to reset the maintenance warning, so I ...

Service was good except that they forgot to reset the maintenance warning, so I have to go back and asked them to reset it. Although it was a minor thing, it was annoying when I got back home and discovered they forgot to do something. Then I have to go back to SVS again the next day to reset that thing. It was a waste of time and fuel on my part considering I lived quite far from the service provider.

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Alex, MITSUBISHI OUTLANDER

* Minimum service amounts apply

LK Motors

BUNGALOW
star star star star star_half

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star star star star star

"Good quality workmanship. Highly recommended. Thanks"

John, Holden Commodore

* Minimum service amounts apply

Carline Mufflers & Mechanical

BUNGALOW
star star star star star

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star star star star star

Great job well done they kept me informed at all times and the cruiser service w...

Great job well done they kept me informed at all times and the cruiser service was completed on time and on budget.

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Udo, Toyota Landcruiser

* Minimum service amounts apply

Airport Mechanical

MANUNDA
star star star star star_half

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Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

Cairns Diesel Service

BUNGALOW
star star star star star

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star star star star star

"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

Customers love our Cairns mechanics

2010 Toyota Landcruiser image

Dean N

2010 Toyota Landcruiser

Cairns Diesel Service BUNGALOW

star star star star star April 2018

Good communication, knowledgeable on the vehicle. Good job.

2008 Volkswagen Jetta image

Tony N

2008 Volkswagen Jetta

Parramatta Service Centre PARRAMATTA PARK

star star star star star March 2018

The Service Centre took interest in the car leading to detection of a slow puncture and gave advice ...

2013 Subaru XV image

Lisa N

2013 Subaru XV

Carline Mufflers & Mechanical BUNGALOW

star star star star star March 2018

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very happy customer!

2013 Ford Focus image

Kellie B

2013 Ford Focus

Carline Mufflers & Mechanical BUNGALOW

star star star star star March 2018

Excellent service and excellent customer service highly recommend

2009 Lexus RX image

Lynda S

2009 Lexus RX

Midas Cairns CAIRNS CITY

star star star star star March 2018

Thank you to Kevin and his team at Midas Cairns. Very professional great service. They kept us infor...

2007 Mitsubishi Pajero image

Tammie N

2007 Mitsubishi Pajero

Airport Mechanical MANUNDA

star star star star star January 2018

John went out of his way to help. Will go back for next service.

2014 Volkswagen Jetta image

ASHIM K

2014 Volkswagen Jetta

SVS Auto Repairs and Dyno Tuning BUNGALOW

star star star star star_border January 2018

Overall good customer service. Professional, service was carried out efficiently. Only area which ma...

2011 Toyota Kluger image

Josh S

2011 Toyota Kluger

Parramatta Service Centre PARRAMATTA PARK

star star star star star December 2017

Very happy...... Professional and honest. I will return to them with my next service and my second ...

2011 Dodge Caliber image

Julie S

2011 Dodge Caliber

Parramatta Service Centre PARRAMATTA PARK

star star star star star_border December 2017

Good professional service and friendly staff

2012 Mitsubishi Outlander image

Phil B

2012 Mitsubishi Outlander

Airport Mechanical MANUNDA

star star star star star November 2017

Really good experience with this father and son operation. Would definitely refer this business to o...

Recently requested quotes for Cairns mechanics

Average quote price in Cairns

$398.20

EARLVILLE

Dodge Caliber

TASKS QUOTED

Logbook Service - 144000 kms / 72 months

$728.67

PARRAMATTA PARK

Ford Falcon

TASKS QUOTED

Basic Service

$256.45

CAIRNS NORTH

Kia Carnival

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$470.74

CAIRNS CITY

Toyota Hilux

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$327.16

CAIRNS CITY

Mazda 2

TASKS QUOTED

Logbook Service - 10000 kms / 12 months

$195.31

PARRAMATTA PARK

Hyundai i20

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$742.66

EDMONTON

Mazda BT-50

TASKS QUOTED

Logbook Service - 20000 kms / 24 months

$438.09

PARRAMATTA PARK

Hyundai i20

TASKS QUOTED

Basic Service

$148.69

No deposit & interest free

BOOK NOW, PAY LATER

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Debbie, Toyota Corolla

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All Mechanical Services Townsville

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Tyreright Garbutt

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I am surprised that the workshop is capable to do tasks other than merely changi...

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Lin, Toyota Corolla

Colins Vehicle Services

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"Good mechanic, will be back again!"

Darran, Mitsubishi Lancer

Hammond's Automotive

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"Excellent Service"

Robin, Hyundai Tucson

Automotive Obsession

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Paul, Jeep Cherokee

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Michelle, Nissan NP300 Navara

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Clint, Toyota Landcruiser

Book trusted and local mechanics with AutoGuru.

Whatever part of the Cairns region you're in, from Babinda to Cairns City to Parramatta Park, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, search mechanics within and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

We also have mobile mechanics in Cairns who will come and service your car at the convenience of your home or office, you can save up to by booking a mobile mechanic on AutoGuru.

Need your car serviced on Saturday in Cairns? Too easy. Search from 4 trusted mechanics that are ready to service your car on Saturday. We'll take all the hard work out of booking your car service. Get instant quotes for a range of vehicles like Citroen, Hyundai or Seat. Book on your terms with our flexible, interest free payment options with ZipPay!

Questions? Speak with a Service Advisor
1300 655 661