Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Highgate Hill mechanics and book your car service online

Absolute Car Care image
Absolute Car Care image

Absolute Car Care

113 Norman Street, Woolloongabba

"How good are these blokes? (It's a rhetorical Q)! Great service, great advice on additional items ne..."

"How good are these blokes? (It's a rhetorical Q)! Great service, great advice on additional items needed. My car needed a few things rectified (tyres,shock absorbers,aircon filter etc) I suggested just replacing everything and Michael indicated that not everything needed replacing and would be best doing some things now and some later. Whoever heard of a mechanic advising you not to spend money?! I've found a mechanic with integrity, I'll be using Michael and his team again."

Read more

Holden Captiva

Faranda Automotive Service image
Faranda Automotive Service image

Faranda Automotive Service

52 Deshon Street, Woolloongabba

"Really great experience! I told them the problem with my car was the rear right wheel sensor (I'd be..."

"Really great experience! I told them the problem with my car was the rear right wheel sensor (I'd been told this by my previous mechanic) but after they changed it, the problem persisted. Turned out to be the rear left wheel sensor but Martin and Catherine stood by their original quoted price even though it took them extra labour time to sort out the error. Fantastic service!"

Read more

Holden Captiva

Midas Indooroopilly image
Midas Indooroopilly image

Midas Indooroopilly

9 / 34 Coonan Street, Indooroopilly

"Let me just say that the service of my vehicle was done professionally. What did not impress me was ..."

"Let me just say that the service of my vehicle was done professionally. What did not impress me was that I requested a "Fixed rate" service expecting it to be as per the Toyota log book - but this is not what was initially provided. I received two calls 1) from Midas advising that the fuel filter was not part of the quote, and another from Fixed price advising that a secondary fuel filter was not part of the "Fixed-price" quote. In the end I did not have to pay for either but it gave me grave concerns that it was suggested that these were additional to the log book service (which if they were added would have opted to get the car serviced at Toyota for the same price) Be wary of what you are getting in your log book service using this site!!!"

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Toyota Landcruiser/Prado

Bizzell's Garage image
Bizzell's Garage image

Bizzell's Garage

93 Latrobe Terrace, Paddington

"High quality and professional staff. Very efficient. Had the service completed in a morning. The add..."

"High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends."

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FORD ESCAPE

Tony Reed A Grade Mechanical Repairs image
Tony Reed A Grade Mechanical Repairs image

Tony Reed A Grade Mechanical Repairs

150 Kelvin Grove Road, Kelvin Grove

"Tony runs an excellent business giving hands on service to the customer with excellent reporting of ..."

"Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!"

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Subaru Outback

All of the top rated mechanics around Brisbane are right here on AutoGuru. You can find Highgate Hill mechanics & car services at the click of a button, just by filling in a couple of details or calling us on 1300 655 661. That’s right – we have the most reliable mechanics and upfront quotes!

Why spend hours ringing around when you can find all the best mechanics in Highgate Hill right here? Our upfront quoting system means you’ll know beforehand how much your repair or service will be, so no nasty surprises. It really couldn’t be easier. Join other happy Brisbane customers today!

Our trusted mechanics in Highgate Hill and the surrounding area service all types of vehicle marks and models. From simple safety services to major logbook checks, compare the market to choose the right service for you and your vehicle.

Latest review in Woolloongabba

2005 Volkswagen Golf V

Reviewed on September 24

Last 5 quotes in Highgate Hill

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