Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Herston mechanics and book your car service online

Midas Albion image
Midas Albion image

Midas Albion

81 / 83 Hudson Road, Albion

"Walked me through all the work that needed to be done, and gave options as to when the work needed t..."

"Walked me through all the work that needed to be done, and gave options as to when the work needed to be done. Friendly and helpful."

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Toyota Camry

Australian Mechanical image
Australian Mechanical image

Australian Mechanical

73 Pickering Street, Enoggera

"A truely fantastic experience start to finish. They were really accommodating when I asked for a loa..."

"A truely fantastic experience start to finish. They were really accommodating when I asked for a loan vehicle, they kept to the original quote (a rarity in the mechanical industry) they called me during the day to offer a status update and washed and detailed the car for free! The whole team at Australian Mechanical we’re truely fantastic, thank you and I’ll certainly be returning in 10,000km."

Read more

Toyota Corolla

Pearson Automotive image
Pearson Automotive image

Pearson Automotive

16 Railway Terrace, Milton

"Good, honest advice. Gave me a helpful review of other things that need attention without the pr..."

"Good, honest advice. Gave me a helpful review of other things that need attention without the pressure or obligation to do it straight away just to get extra business. Appreciated. "

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Volvo 850

Tony Reed A Grade Mechanical Repairs image
Tony Reed A Grade Mechanical Repairs image

Tony Reed A Grade Mechanical Repairs

150 Kelvin Grove Road, Kelvin Grove

"Tony runs an excellent business giving hands on service to the customer with excellent reporting of ..."

"Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!"

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Subaru Outback

Bizzell's Garage image
Bizzell's Garage image

Bizzell's Garage

93 Latrobe Terrace, Paddington

"High quality and professional staff. Very efficient. Had the service completed in a morning. The add..."

"High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends."

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FORD ESCAPE

Need to book a car service and want to use a local Herston mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Brisbane in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

No matter which corner of Herston you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Brisbane auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Herston, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Average rating

5 - 5 reviews

Latest review in Woolloongabba

2005 Volkswagen Golf V

Reviewed on September 24

Last 5 quotes in Herston

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