Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare mechanics closest to Ferny Hills and book your car service online

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Autopart Replacements image

Autopart Replacements

156 South Pine Road, Enoggera

"Thanks to Perry for making the obligatory 12 months service a little more tolerable. Especially appr..."

"Thanks to Perry for making the obligatory 12 months service a little more tolerable. Especially appreciate the wash and vacuum too."

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Australian Mechanical image
Australian Mechanical image

Australian Mechanical

73 Pickering Street, Enoggera

"I'm really impressed with this all rounder mechanical service centre. It means a lot to me whilst cu..."

"I'm really impressed with this all rounder mechanical service centre. It means a lot to me whilst currently on a pension to find affordable reliability. The place was awesome and staff exceeded my expectations in all areas. I'm very happy to have a booking with these guys for some minor repairs."

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Holden Barina

Midas Ashgrove image
Midas Ashgrove image

Midas Ashgrove

257 Waterworks Road, Ashgrove

"Great courteous Service....they called me before proceeding with repairs that were needed e.g.. New ..."

"Great courteous Service....they called me before proceeding with repairs that were needed e.g.. New tyres...it was great having the loan car so I could go about my usual day..."

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Hyundai i20

Bridgestone Select Enoggera image
Bridgestone Select Enoggera image

Bridgestone Select Enoggera

Unit 2 / 109 Pickering Street, Enoggera

"The service here was great, really good advice, kept me in the loop before making decisions to fix a..."

"The service here was great, really good advice, kept me in the loop before making decisions to fix anything. Good understanding of customer needs. 100% happy with my service, and would suggest these guys to anyone."

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Toyota Hilux

Compare the top rated mechanics in the Ferny Hills area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Ferny Hills area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Brisbane, we’ll find you the best mechanic for the job.

Wherever you are in Brisbane, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Ferny Hills mechanics who can get the job done properly and quickly.

Latest review in Woolloongabba

2005 Volkswagen Golf V

Reviewed on September 24

Last 5 quotes in Ferny Hills

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