Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Fairfield Gardens mechanics and book your car service online

Absolute Car Care image
Absolute Car Care image

Absolute Car Care

113 Norman Street, Woolloongabba

"Had my latest log book service done with Absolute yesterday. Great experience again. Good communica..."

"Had my latest log book service done with Absolute yesterday. Great experience again. Good communication and everyone is friendly. I'll definitely be back. Thanks!"

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Mazda 2 Sedan

Faranda Automotive Service image
Faranda Automotive Service image

Faranda Automotive Service

52 Deshon Street, Woolloongabba

"Really great experience! I told them the problem with my car was the rear right wheel sensor (I'd be..."

"Really great experience! I told them the problem with my car was the rear right wheel sensor (I'd been told this by my previous mechanic) but after they changed it, the problem persisted. Turned out to be the rear left wheel sensor but Martin and Catherine stood by their original quoted price even though it took them extra labour time to sort out the error. Fantastic service!"

Read more

Holden Captiva

Midas Woolloongabba image
Midas Woolloongabba image

Midas Woolloongabba

98 Logan Road, Woolloongabba

"These guys are wonderful! When I picked up my car after a service my radio had stopped working so th..."

"These guys are wonderful! When I picked up my car after a service my radio had stopped working so they offered to fix it for free and when they couldn't they installed a brand new one free of charge! Excellent customer service and my little blue Getz is running like a dream :)"

Read more

Hyundai Getz

Salisbury Auto Care image
Salisbury Auto Care image

Salisbury Auto Care

17 Standish Street, Salisbury

"Staff are very friendly and knowledgeable. Did a great job on the car using quality products and car..."

"Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department."

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ISUZU D-MAX

Ralph's Garage image
Ralph's Garage image

Ralph's Garage

41 Vulture Street, West End

"Great value for money, friendly service. Picked up on an issue that could be fixed under warranty. T..."

"Great value for money, friendly service. Picked up on an issue that could be fixed under warranty. Thanks!"

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VOLKSWAGEN POLO

Highway Automatics Moorooka image
Highway Automatics Moorooka image

Highway Automatics Moorooka

1 / 123 Muriel Avenue, Moorooka

"The booking system itself is a little floored. I originally booked at a much more conveinient locati..."

"The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!"

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HONDA ACCORD

Royce Motors image
Royce Motors image

Royce Motors

1 / 30 Pentex Street, Salisbury

"Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer ..."

"Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+ "

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Mitsubishi 380

If you’re after a Fairfield Gardens mechanic to repair or service your car, we can help! At AutoGuru, we source the best mechanics and car services from all over Brisbane, then bring you the closest service options with the best prices. All you need to do is click to book at a fixed price.

It’s so easy to find local Fairfield Gardens mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Brisbane to deliver upfront quotes all on the same easy to use site.

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Fairfield Gardens who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Latest review in Woolloongabba

2005 Volkswagen Golf V

Reviewed on September 24

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