Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Ellen Grove mobile mechanics. Book your car service online and save.

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Best mobile mechanics in Ellen Grove

Magic Spanners Mobile Mechanics - Gold Coast

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Very professional, punctual and polite, great value for money. I'll definitely u...

Very professional, punctual and polite, great value for money. I'll definitely use Magic Spanners again for my next service.

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Sean, Honda Odyssey

Aim Auto Care Pty Ltd Mobile

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"Great service, affordable, quick service."

Matthew, Mitsubishi Lancer

Automotive All-Stars

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Professional, convenient and completely honest service. Would definitely recomme...

Professional, convenient and completely honest service. Would definitely recommend to anyone.

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Greg, MITSUBISHI ASX

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The mechanic showed up in time, was professional, spotted a problem overlooked b...

The mechanic showed up in time, was professional, spotted a problem overlooked by the previous mechanics, and fixed it quickly. I am very satisfied. Thank you.

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Tatiana, Honda Jazz

C It Fixed Mobile Mechanics

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"excellent on time friendly Knowledible"

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Amazing experience. Everything was explained clearly and wally was an honest mec...

Amazing experience. Everything was explained clearly and wally was an honest mechanic. Definiantly using him again.

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Exeltech

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Recently requested quotes for Ellen Grove mechanics

Average quote price in Brisbane

$427.11

Jeep Patriot

TASKS QUOTED

Basic Service

$196.65

Mazda 3

TASKS QUOTED

Basic Service

$167.47

Mazda 3

TASKS QUOTED

Basic Service

$159.00

Mazda 3

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$451.83

Holden Cruze

TASKS QUOTED

Basic Service

$155.00

Holden Cruze

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$324.29

Honda City

TASKS QUOTED

Logbook Service - 130000 km

$183.34

Subaru Outback

TASKS QUOTED

Logbook Service - 237500 kms / 114 months

$381.78

Toyota Yaris

TASKS QUOTED

Basic Service

$165.91

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$202.53

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$193.53

Toyota Camry

TASKS QUOTED

Basic Service

$200.89

Toyota Coaster

TASKS QUOTED

Logbook Service - 170000 kms / 102 months

$433.93

Toyota Coaster

TASKS QUOTED

Basic Service

$313.93

Volvo V40

TASKS QUOTED

Basic Service

$230.37

Ford Focus

TASKS QUOTED

Basic Service

$172.63

Nissan Patrol

TASKS QUOTED

Logbook Service - 10000 kms / 6 months

$327.95

Toyota 86

TASKS QUOTED

Logbook Service - 195000 kms / 117 months

$276.28

Volvo XC60

TASKS QUOTED

Logbook Service - 135000 kms / 108 months

$484.81

Volvo XC60

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$244.03

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 22500 kms / 18 months

$173.73

Mazda 3

TASKS QUOTED

$287.24

Holden Captiva

TASKS QUOTED

Logbook Service - 150000 kms / 90 months

$303.69

Holden Cruze

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$223.51

Volkswagen Golf

TASKS QUOTED

Logbook Service - 165000 kms / 132 months

$274.15

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Phillippa, Nissan Maxima

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Maryanne, Toyota Yaris

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They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

ABS Mt Ommaney

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I don't know much about cars, but I knew my car was messed up. The gents were polite and helped me out with a few bits and pieces.

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Chris, Holden Commodore

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Luisa, HYUNDAI ix35

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Chris, Subaru Forester

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Alex, Ford Falcon

Rehaan Automotive Care

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"Friendly helpful customer service. Good pricing"

Ash, Mitsubishi Triton

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Tom, Mitsubishi Triton

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"Robert is very professional for mechanical repairs. Highly recommended."

Owen, Mini Mini Hatch

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"Great service, great work, great price."

Jamie, Holden Captiva

YJ Motors

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excellent work and professional. will be taking my work vans here from now on. thank you.

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John, Holden Combo

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Tobias, Toyota Landcruiser Prado

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Friendly with good advice. Very competitive pricing. The invoice was well set up...

Friendly with good advice. Very competitive pricing. The invoice was well set up with recommended repairs and quotes.

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Vernon, TOYOTA LANDCRUISER

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Dinesh, Holden Epica

Highway Automatics Moorooka

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Salisbury Auto Care

Salisbury
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Ash, ISUZU D-MAX

* Minimum service amounts apply

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Recently had my vehicle serviced for around half of the cost at the manufacturers service centre. No fuss - did what was required in the time given, gave advice about what issues were coming up in the life of the vehicle but wasn't giving the hard sell that they needed doing right NOW, like the manufacturer always does. Happy to go back for next service.

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Shane, HYUNDAI ILOAD

Wilco Motors

Salisbury
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"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

Royce Motors

Salisbury
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Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

AMW Auto Experts

Moorooka
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"Weak service Not professional"

Ahmed, Ford Mondeo

Satnam Autos

Yeerongpilly
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"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

Moorooka Automotive

Moorooka
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Job well done. Fair price ending in a short rundown of work with a wash and vac...

Job well done. Fair price ending in a short rundown of work with a wash and vac. Would recommend.

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Eileen, Toyota Yaris

Hi Tech Auto Service

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Very enthusiastic nice people. Happy to explain things clearly - they even have ...

Very enthusiastic nice people. Happy to explain things clearly - they even have diagrams on the wall to point at :)

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Donna, Mitsubishi Colt

Midas Indooroopilly

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"Great friendly service"

Erich, BMW 3 Series

Llewellyn Motors

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120000km Service completed late. Brake fluid replacement not done correctly and ...

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Michael, TOYOTA PRADO

Bridgestone Select Mount Gravatt

Mount Gravatt
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Service seemed to be done appropriately, however a free vacuum was suppose to be...

Service seemed to be done appropriately, however a free vacuum was suppose to be included in the service and was not done, even though it was stated on the invoice that it was.

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Jordan, Mitsubishi Mirage

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Woolloongabba
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Bryant and his colleague are great mechanics. Bryant owns the business and is fr...

Bryant and his colleague are great mechanics. Bryant owns the business and is friendly and approachable. He gave me an estimated time for the pickup and he was spot on time. It was my first time there and he picked up problems that I had suspected needed replacing based on my own observations and records. So I'm happy he picked them up without me mentioning anything first. He gave me a quote on the items and said that it was completely up to me. In my casual chat to him afterwards, he said he doesn't believe in pressuring people. He only draws the line at something that will 100% affect safety. Otherwise, he'll just be honest and tell you like it is. He said its his aim to be as competitive as he can and I can attest to that based on the quote he gave me. He said he specializes in air-cooled VW, but he loves doing modern cars too and when I was chatting to him, yup, he knows his stuff - look him up, he's a full fledged automotive engineer by degree! I'm 100% pleased with him and will definitely go back in the future. Also, his workshop is only a 3 min walk from Park Rd train station and Boggo Rd busway. He's also 5 min walk from PA hospital. Great location and what a great find!

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David, HOLDEN ASTRA

Ralph's Garage

West End
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Car was checked strictly as per your website service description. The car proble...

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Rodrigo, Mazda 3

Mansfield Motors

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Excellent customer service at the front desk, lift home, comprehensive explanati...

Excellent customer service at the front desk, lift home, comprehensive explanation and photographic evidence of work required. Will definitely be back and recommending to family and friends.

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Liz, Honda CR-V

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Car is running smoothly again and Great customer service! Thanks Shelvan and the...

Car is running smoothly again and Great customer service! Thanks Shelvan and the team

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Hannah, Hyundai i20

K & G Automotive Services

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Friendly stafffinished service early and rang me before doing any extra work tha...

Friendly stafffinished service early and rang me before doing any extra work that was required

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Craig, Honda Civic

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"Whole experience with Midas Woolloongabba was fast and professional."

wayne, Ford Fiesta

Absolute Car Care

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Professional and friendly. I needed my car back asap, so they serviced it strai...

Professional and friendly. I needed my car back asap, so they serviced it straight away whilst i waited in the coffee shop next door. Free vacuum and wash as well. Definitely will be back.

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Luke, Ford Fiesta

SVS Autocare Brisbane

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Thank you to all at Farandas. Very pleased with service and price. See you in 6 ...

Thank you to all at Farandas. Very pleased with service and price. See you in 6 months.

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Lacey, Nissan Murano

Rapid Tune Underwood

Underwood
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They forgot to reset the System Check, had to remind them. Turn around would hav...

They forgot to reset the System Check, had to remind them. Turn around would have been faster if they had someone to wash the car. The Manager washed the car, but was interrupted by phone calls in the office. Had to remind to fill in my logbook. Waiting room is very bland - no reading material, no TV, toilet is very grubby. Overall good work, nice clean workshop. Rapid Tune Underwood.

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Kes, Hyundai i30

Book trusted and local mechanics with AutoGuru.

Looking for that added peace of mind when booking a car service online? AutoGuru has a network of quality mobile mechanics in Ellen Grove who provide upfront quotes so you won't be hit with an unexpected bill. Choose a mobile mechanic based on Reviews or Price and know exactly what you're paying before the mechanic arrives.

Booking a local Ellen Grove mobile mechanic has never been so easy. Simply select your vehicle, compare instants quotes from local Ellen Grove mobile mechanics in Brisbane, and book online. We provide a fixed price guarantee for all mobile mechanics, and they come to you to perform the service.

We list mobile mechanic services for a range of vehicle makes and models, from BMW’s and Audi’s through to Hyundai and Nissan. Whatever car you drive, we’ll find a good mobile mechanic to service it, at your home or at your work.

Questions? Speak with a Service Advisor
1300 655 661