Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

See all
star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

See all
star star star star star

"very fast and friendly services"

Tuan, Volkswagen Golf VI

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star_border

"very happy with service kept me informed what was going on"

Gloria, Nissan Tiida

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly staff, professional service, reasonable price, and quick in getting the...

Friendly staff, professional service, reasonable price, and quick in getting the job done - perfect

Read more

Ingolf, Holden Epica

Recently requested quotes for Carole Park mechanics

Average quote price in Brisbane

$463.65

Mitsubishi Lancer

TASKS QUOTED

Basic Service and Front wheel alignment

$725.78

Nissan Juke

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$192.17

Nissan Qashqai

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$467.14

No deposit & interest free

BOOK NOW, PAY LATER

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Grace Automotive Pty Ltd

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The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

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CARS - Complete Automotive Repair Service

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Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Service was great. Waiting room needs to be updated. It is the first impressions of your business.

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A knowledgeable and honest evaluation of the problem found that I did not need t...

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Friendly, helpful, knowledgeable and thorough without being over-zealous. We wou...

Friendly, helpful, knowledgeable and thorough without being over-zealous. We would definitely use this company again to service our Nissan Patrol.

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Geraldine, Nissan Patrol

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Very knowledgeable, helpful and pleasant to deal with. Got on with the job despi...

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despite some unforeseen problems and honoured the quote.

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Tobias, Toyota Landcruiser Prado

Highway Automatics Moorooka

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The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

Salisbury Auto Care

SALISBURY
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Staff are very friendly and knowledgeable. Did a great job on the car using qual...

Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department.

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Ash, ISUZU D-MAX

AutoWorks

SALISBURY
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I own a low k. car ( 35000k in 7 years ), a second car of an elderly couple, bot...

I own a low k. car ( 35000k in 7 years ), a second car of an elderly couple, both bought new. The service was done as an oil change service with inspection & top-ups. The service was done at an agreed price with suggestions done re brakes & tyres. My only complaint is that it was booked in for 9.30 am., arrived on time, & said I would pick it up just after noon & that would be o.k. I arrived just prior to noon to find the car in the carpark. Great I said to my wife who had dropped me over to pick it up, it's ready & you can go. Big mistake to assume things. A workshop back up had occurred from the day before & I had another 1.5 hour wait before I could drive it away. Continued below.....

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Geoff, Volkswagen Polo

Wilco Motors

SALISBURY
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"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

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Royce Motors

SALISBURY
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Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

Satnam Autos

YEERONGPILLY
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"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

AMW Auto Experts

MOOROOKA
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"Fast service and friendly staff"

Kulwant, Toyota Camry

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Job well done. Fair price ending in a short rundown of work with a wash and vac. Would recommend.

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Barry, TOYOTA LANDCRUISER

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The service was quickly arranged the day before, and before I knew is was all do...

The service was quickly arranged the day before, and before I knew is was all done.

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Jacobus, Volkswagen Golf VI

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Kelsie, Audi A3 Cabrio

Harris Brake Clutch and Mechanical

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"Very friendly and low price great service recommend to everyone"

Aidon, Mitsubishi Lancer

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Bryant was very good at communicating both before and during the visit. He check...

Bryant was very good at communicating both before and during the visit. He checked before we left if there were any items of concern. He called to confirm parts that needed attention, then booked it all in to be completed and picked up the next day. Good price and great service.

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Inia, FORD TERRITORY

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

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Simone, VOLKSWAGEN POLO

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"Highly recommended"

Dan, Holden Commodore

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"Great service"

Jamie, Volkswagen Jetta

SVS Autocare Brisbane

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Bailey, Hyundai iLoad/iMax

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"Very happy, in and out in a few hours! Customer service is A+"

Amelia, Nissan Tiida

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"Lovely experience, no added costs"

Emma, Hyundai ix35

Pearson Automotive

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Staff were very friendly and helpful. Prices for things to get fixed and replace...

Staff were very friendly and helpful. Prices for things to get fixed and replaced were very reasonable.

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Joshua, Ford Courier

Midas Ipswich

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Was very quick dropped off in the morning they rang few hours later all done no ...

Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!

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Dee, JEEP WRANGLER

K & G Automotive Services

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"K & G did a great job on my car. Will definitely go back for my next service."

Sarah, Hyundai Accent

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Alister, Toyota Corolla

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Cliff, Mitsubishi Magna

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I think the workmanship was good. I would appreciate having the loan car as boo...

I think the workmanship was good. I would appreciate having the loan car as booked in advance if I return for a future service. Thanks Helen

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Helen, Toyota Prius

* Minimum service amounts apply

BB Garage

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Great friendly workshop, affordable and honest pricing and will definitely be re...

Great friendly workshop, affordable and honest pricing and will definitely be returning and recommending to others. 10/10

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Shannon, Nissan Pulsar

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Kiwi French Automotive

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Very friendly great service great work and super fast. Highly recommended will d...

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Maryanne, Mazda 3

Benea Bros Mechanical

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They were running a little late and didn't arrive until 15 minutes after I got t...

They were running a little late and didn't arrive until 15 minutes after I got there, but otherwise they were great. Very friendly, did a great job on my car and fantastic value for money. So happy. :)

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Kerrie, MITSUBISHI COLT

Absolute Automotive Solutions

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Amy, Mitsubishi ASX

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Simple drop-off and pickup. Alex and the team gave me a great price. Will be ba...

Simple drop-off and pickup. Alex and the team gave me a great price. Will be back again!

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Shane, Ford Focus

Dr Roadworthy

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star star star star star

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Fantastic service, Very friendly, did a great job with the service and brakes. W...

Fantastic service, Very friendly, did a great job with the service and brakes. Will definitely be back and will be recommending to all my friends.

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Amanda, Kia Cerato

Automotive All-Stars

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star star star star star

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"all good for the price, would recommend , mobile service has no workshop..."

Terry, KIA SPORTAGE

Aim Auto Care Pty Ltd Mobile

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Thanks for organising the Service This was such a professional & thorough Servic...

Thanks for organising the Service This was such a professional & thorough Service undertaken by Stephen of Aim Auto Care Pty Ltd. I can Recommend Autoguru along with Aim Auto Care Cheers

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Kev, Kia Sportage

Reliable Auto Mobile Mechanics

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"Efficient ,on time and competent"

Amanda, Ford Falcon

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Carole Park? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Brisbane’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Carole Park area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Brisbane, we’ll find you the best mechanic for the job.

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Carole Park, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Carole Park.

Stop stressing about the overdue car service. Search trusted Carole Park mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661