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The service here was great, really good advice, kept me in the loop before makin...
The service here was great, really good advice, kept me in the loop before making decisions to fix anything. Good understanding of customer needs. 100% happy with my service, and would suggest these guys to anyone.
Dolly, Toyota Hilux
Very happy with the overall process and would use again. Only two small negativ...
Very happy with the overall process and would use again. Only two small negatives that stopped me giving 5 stars. When I got home and reviewed the service paperwork it mentioned that there was an item that failed that they recommended replacing - think it was the brake fluid. I would have preferred a call during the day to tell me this and I would have approved it to proceed, Now I will have to book it back in to have this done. Also, the courtesy car has definitely seen better days. Other than that all good.
Martin, Jeep Wrangler
These guys were great-car feels good as new and its an old car. They went the ex...
These guys were great-car feels good as new and its an old car. They went the extra mile and fixed things other commercial mechanics didnt even try or care for. Perry's chattiness made you feel welcome and in good hands straight away-a genuine group of guys-hard working and honest! Even got a lift back/pick-up to workshop once the car was done. Slightly more pricey than expected-but thats not their fault. Recommend them any day.
Ilse, Daihatsu Terios
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Very professional and helpful. Shaun at Midas was very straight with me, and kep...
Very professional and helpful. Shaun at Midas was very straight with me, and kept me updated on all issues that were found. Great customer service
Jarrod, Mitsubishi Lancer
Used All Torque Automotive for the first time for a 75K km log book service. Ver...
Used All Torque Automotive for the first time for a 75K km log book service. Very happy with the service, from the loan car to the vacuumed interior. The very reasonable price included tyre rotation and wheel balancing. Will use them again next time.
Vaya, Holden Barina Spark
Mark was very informative and helpful. He explained things well and I was please...
Mark was very informative and helpful. He explained things well and I was pleased that he fixed a problem that I was concerned about. Overall I was extremely happy with the service.
Deborah, Mitsubishi Lancer
The Team at Albion store are always helpful, full of advice and go the extra mil...
The Team at Albion store are always helpful, full of advice and go the extra mile. There is a reason why we take all our cars there.
Bradley, Nissan Navara/Pick-up
Tony runs an excellent business giving hands on service to the customer with exc...
Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!
Jeff, Subaru Outback
My drop off time was specified as 7:30am, when I got there there was just 1 mech...
My drop off time was specified as 7:30am, when I got there there was just 1 mechanic who didn't speak much English. He directed me to the empty office to wait.. I then came outside to ask when the office would be staffed, and he said 8am.. I'm not sure if he expected me to just wait half an hour in that room? I told him I had to leave to get to work and he phoned his boss, then he gave me a form to fill out my details and I left my keys with him. The "up to 5km drop off service" that I had opted for was not offered, so I had to walk to the train station. Maybe in future do not offer this service if it is not going to be available, as this was one of the selling points for me. As far as I can tell the service itself was fine.
Alice, Kia Rio
Ryan and the team were amazing. I booked in on line for my 60,000 service. The o...
Ryan and the team were amazing. I booked in on line for my 60,000 service. The on-line booking system was easy and it suited my busy day. Check-in was friendly and efficient. I talked about a additional issue I wanted investigated. I received a call after they checked my additional request. They explained clearly what was happening and the options I had (and of course the dollars). They made the overall experience pleasant friendly and efficient. Thank you guys. Cheers, Tess.
Tess, TOYOTA PRIUS
High quality and professional staff. Very efficient. Had the service completed i...
High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.
Hamish, FORD ESCAPE
Great experience all round. Scott called to confirm booking and get understandi...
Great experience all round. Scott called to confirm booking and get understanding of possible transmission problem. Has good knowledge and possible solutions for known Audi CVT transmission issues.
Jody, Audi A4
Second time in have used these guys for a service. Easy to drop off, easy to pic...
Second time in have used these guys for a service. Easy to drop off, easy to pick up at my nominated times and greeted me by name. They are not great on communication so I assumed this time that no news was good news and it was, all clear. But warned me that tires will need replacing soon, good honest mechanics.
Darren, Ford Fiesta
Very pleased with the service I received. It was noted that one of the parts nee...
Very pleased with the service I received. It was noted that one of the parts needed in the service was not required so I was actually charged less than the original quote. I will definitely be back
Lesley, Mazda 3
Dom is the best and has kept my car running for years, despite my best attempts....
Dom is the best and has kept my car running for years, despite my best attempts. Great service, fast, and amazing value. Wouldn't use anyone else.
Pamela, TOYOTA COROLLA
Great service, phone calls were made for any problems and to keep me updated wit...
Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.
Daniel, MITSUBISHI PAJERO
Friendly service and thorough. Pearson's picked up on a couple of little things ...
Friendly service and thorough. Pearson's picked up on a couple of little things that had been ignored in previous services by other establishments. They highlighted some items that should be looked at when I picked up my car and there was no pressure to book or agree to additional work.
Janelle, Suzuki Alto
Shannon was great. Came and picked the car up from home and provided a courtesy ...
Shannon was great. Came and picked the car up from home and provided a courtesy loan car unexpectedly. Quick return, good products and parts use. Great price. Very easy to deal with. Highly recommend
Lauren, Hyundai ix35
I'm always a bit aprehensive about using a franchise to service a vehicle and as...
I'm always a bit aprehensive about using a franchise to service a vehicle and as it turned out I needen't have worried. The service was prompt, polite and very courteous. The loan vehicle was provided at short notice and I saved enought to pay for new tires on my ute. Thanks to John at Ultra Tune Strathpine
Ian, Volkswagen Amarok
Car was checked strictly as per your website service description. The car proble...
Car was checked strictly as per your website service description. The car problems were discussed, but a solution was not provided as they do not do alignment/balancing. They have to take the car somewhere else. Overall the car is the same and will have to take it somewhere else to fix the problems.
Rodrigo, Mazda 3
Jamie was very friendly and explained everything to me. Very professional, polit...
Jamie was very friendly and explained everything to me. Very professional, polite and courteous. Will book there for all my car maintenance needs from now on!
Tessa, Toyota Corolla
The service was exceptional, cool air-conditioned lounge with self-serve refresh...
The service was exceptional, cool air-conditioned lounge with self-serve refreshments. My job was attended to promptly and I did not have to wait at all. The advice given was above par. Friendly and courteous staff.
Gift, Suzuki Grand Vitara
Excellent customer service. Knowledgeable with my inquiries regarding my car and...
Excellent customer service. Knowledgeable with my inquiries regarding my car and what I want to found out about getting my car serviced. Very confident with their job and I would definitely recommend these people as I know they know how to take care of a car that is well-looked after by its owner. Kudos to you Rapid Tune. Keep up the good work.
Norman, Mitsubishi Pajero
Professional and friendly mechanic. Had some minor additions to the service (lig...
Professional and friendly mechanic. Had some minor additions to the service (light bulb and air filter) which were only undertaken after calling me. Future possible maintenance was explained. Felt confident that only required work was performed. Will go back again.
Ross, Ford Fiesta
Bryant and his colleague are great mechanics. Bryant owns the business and is fr...
Bryant and his colleague are great mechanics. Bryant owns the business and is friendly and approachable. He gave me an estimated time for the pickup and he was spot on time. It was my first time there and he picked up problems that I had suspected needed replacing based on my own observations and records. So I'm happy he picked them up without me mentioning anything first. He gave me a quote on the items and said that it was completely up to me. In my casual chat to him afterwards, he said he doesn't believe in pressuring people. He only draws the line at something that will 100% affect safety. Otherwise, he'll just be honest and tell you like it is. He said its his aim to be as competitive as he can and I can attest to that based on the quote he gave me. He said he specializes in air-cooled VW, but he loves doing modern cars too and when I was chatting to him, yup, he knows his stuff - look him up, he's a full fledged automotive engineer by degree! I'm 100% pleased with him and will definitely go back in the future. Also, his workshop is only a 3 min walk from Park Rd train station and Boggo Rd busway. He's also 5 min walk from PA hospital. Great location and what a great find!
David, HOLDEN ASTRA
airport_shuttle Mobile Mechanic
Ray was very helpful in explaining what was required. Also found a small warrant...
Ray was very helpful in explaining what was required. Also found a small warranty issue, which he pointed out, this way I can get the problem repaired under warranty. Ray was very polite and respectful. I would definitely use his services again.
Nigel, Holden Barina
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