Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mobile mechanics in Brisbane City

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Recently requested quotes for Brisbane City mechanics

Average quote price in Brisbane

$430.82

Ford Ranger

TASKS QUOTED

Basic Service

$221.00

Toyota Corolla

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$271.62

Honda CR-V

TASKS QUOTED

Logbook Service - 200000 kms / 120 months

$571.16

Nissan X-Trail

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$507.20

Toyota Landcruiser Prado

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$997.14

Toyota Corolla

TASKS QUOTED

Logbook Service - 20000 kms / 12 months

$238.86

Mazda 3

TASKS QUOTED

Basic Service

$175.00

Audi A5 Cabriolet

TASKS QUOTED

Basic Service

$175.00

Mazda CX-9

TASKS QUOTED

Basic Service

$178.00

Nissan X-Trail

TASKS QUOTED

Basic Service

$175.00

Toyota RAV4

TASKS QUOTED

Basic Service

$175.00

Mercedes-Benz C-Class

TASKS QUOTED

Basic Service

$238.11

BMW X1

TASKS QUOTED

Basic Service

$179.00

BMW X1

TASKS QUOTED

Logbook Service - Condition Based Service

$489.17

Hyundai i20

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$498.49

Toyota Landcruiser Prado

TASKS QUOTED

Logbook Service - 150000 kms / 90 months

$1,250.50

Skoda Fabia II

TASKS QUOTED

Basic Service

$210.06

Subaru Forester

TASKS QUOTED

Basic Service

$175.00

Honda City

TASKS QUOTED

Logbook Service - 130000 km

$183.34

Toyota Yaris

TASKS QUOTED

Basic Service

$165.91

No deposit & interest free

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* Minimum service amounts apply

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"Everything ran smoothly! Will definitely use this service again!"

Natalie, Subaru Forester

The Chequered Flag

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Took my booking last minute and was able to perform service whilst i waited. Eve...

Took my booking last minute and was able to perform service whilst i waited. Even pointed me in the direction of a lovely coffee shop. Looked after small things like light bulbs and windsceen wipers that needed replacing. Car is running beautifully since the service.

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Linda, Ford Territory

Book trusted and local mechanics with AutoGuru.

Need a mobile mechanic to come to you? We combine the most reliable and best rated mechanics from Brisbane in one place so you can find the service that suits you, fast. Listing both national brands and local mobile services, you get the best service, at a fixed price. Book online or call us on 1300 655 661 and we’ll do it for you.

Don't have time to organise your car service? AutoGuru is Australia's #1 online car service comparison and booking website. We'll find you quotes from local Brisbane City mechanics in Brisbane.

With a specialised van containing the equipment required to perform both basic and logbook service, our mobile mechanics can take the hassle out of servicing by coming to you. With quality and convenience the priority, our mechanics are able to service most popular brands including Audi, Volkswagen and Ford.

Questions? Speak with a Service Advisor
1300 655 661